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1141649

registered interest
date	24/07/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office: Sopra Steria
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what assessment he has made of the (a) quality and (b) value for money of services provided by Sopra Steria for HM Passports Office; and if he will make a statement.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	281609
answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>The contract with Sopra Steria for the provision of BPO services contains clauses and performance measures (KPIs) designed to ensure the timeliness and quality of service provision. HMPO has a rigorous contract compliance regime in place supported by a dedicated Supplier Management Team with responsibility for ensuring the provider delivers to the required performance standards set out in the contract.</p><p>The contract also requires Sopra Steria to maintain an “Open Book” policy. This provides HMPO with transparency of costs and allows HMPO to closely monitor costs and to ensure value for money.</p> answering member constituency South Ribble answering member printed Seema Kennedy question first answered 03/09/2019 16:12:43 answering member 4455 label Biography information for Seema Kennedy
tabling member	410 label Biography information for Jon Trickett

1141650

registered interest
date	24/07/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office: Contracts
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what assessment his Department has made of the potential savings to the public purse of producing an in-house bid for HM Passport Office work.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	281610
answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>The Department considered a range of options before launching the ongoing procurement for Scanning Validation and Storage services, which included assessing bringing these services in house.</p><p>It was determined that the specialist technology required to efficiently and accurately validate and scan documents submitted to Her Majesty’s Passport Office was more cost effectively accessed via an outsourced contract than by the Department procuring and supporting this technology directly.</p><p> </p> answering member constituency South Ribble answering member printed Seema Kennedy question first answered 03/09/2019 16:10:53 answering member 4455 label Biography information for Seema Kennedy
tabling member	410 label Biography information for Jon Trickett

1141651

registered interest
date	24/07/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	HM Passport Office: Contracts
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, whether the options analysis for HM Passports Office produced by his Department assessed the merits of returning outsourced work to in-house.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	281611
answer	answer is ministerial correction date of answer 03/09/2019 answer text <p>The Department considered a range of options before launching the ongoing procurement for Scanning Validation and Storage services, which included assessing bringing these services in house.</p><p>It was determined that the specialist technology required to efficiently and accurately validate and scan documents submitted to Her Majesty’s Passport Office was more cost effectively accessed via an outsourced contract than by the Department procuring and supporting this technology directly.</p> answering member constituency South Ribble answering member printed Seema Kennedy question first answered 03/09/2019 16:22:39 answering member 4455 label Biography information for Seema Kennedy
tabling member	410 label Biography information for Jon Trickett

1139677

registered interest
date	17/07/2019
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Cabinet Office: Contracts
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, how many contractors employed by the Cabinet Office have been paid more than £750 per day in the last two years.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	278363
answer	answer is ministerial correction date of answer 25/07/2019 answer text <p>From July 2019, Ministers have introduced an enhanced approvals process where all business cases with rates of £750 per day and above will require ministerial approval.</p><p>The information regarding the number of contractors employed by the Cabinet Office in the last two years with a day rate of more than £750 is not held centrally and could not be provided without incurring disproportionate cost.</p> answering member constituency Hertsmere answering member printed Oliver Dowden question first answered 25/07/2019 10:39:24 answering member 4441 label Biography information for Oliver Dowden
tabling member	410 label Biography information for Jon Trickett

1139742

registered interest
date	17/07/2019
answering body	Attorney General
answering dept id	88
answering dept short name	Attorney General
answering dept sort name	Attorney General
hansard heading	Attorney General: Working Hours
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Attorney General, how much time off in lieu has been taken by staff in his Department in each of the last five years.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	278364
answer	answer is ministerial correction date of answer 23/07/2019 answer text <p>The Attorney General’s Office offers a flexi time policy to support time off in lieu on an individual basis. Flexi time is individually agreed with line managers to maintain working hours in line with the Working Time Regulations 1998. As there is no central record of working hours, the Attorney General’s Office has no accurate way to estimate the amount of time off in lieu taken by staff in each of the last five years without disproportionate cost.</p> answering member constituency South East Cambridgeshire answering member printed Lucy Frazer question first answered 23/07/2019 12:30:33 answering member 4517 label Biography information for Lucy Frazer
tabling member	410 label Biography information for Jon Trickett

1139743

registered interest
date	17/07/2019
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Cabinet Office: Working Hours
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for the Cabinet Office, how much time off in lieu has been taken by staff in his Department in each of the last five years.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	278365
answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>This information is not held centrally and could only be provided at disproportionate cost.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 22/07/2019 14:26:58 answering member 4451 label Biography information for Kevin Foster
tabling member	410 label Biography information for Jon Trickett

1139744

registered interest
date	17/07/2019
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Department for Business, Energy and Industrial Strategy: Working Hours
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how much time off in lieu has been taken by staff in his Department in each of the last five years.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	278366
answer	answer is ministerial correction date of answer 30/07/2019 answer text <p>This information is not held centrally.</p><p>BEIS is committed to maintaining working hours for all workers that comply with the requirements of the Working Time Regulations 1998 (WTR). The provisions of the WTR are incorporated into BEIS's terms, conditions and policies. Our Working Time policy is published on our intranet and accessible to all staff.</p><p>Line Managers are responsible for ensuring that staff are aware of the hours they are required to work and the arrangements for taking appropriate breaks so that working time is complied with. Managers are also responsible for monitoring the working hours of their staff. Any time off in lieu taken because of excess hours worked is agreed at a local level between an employee and their line manager.</p><p>BEIS operates a variety of flexible working approaches where, subject to the needs of their team and the business, individuals can agree working hours/patterns with their manager which enable them to maintain their work/life balance.</p><p>BEIS follows the Civil Service Wellbeing Strategy - ensuring the good health and wellbeing of our staff is a priority for us. We have a range of support in place for our employees which includes the delivery of an ongoing programme of in-house health and wellbeing events and access to employee assistance programmes. BEIS promotes good mental health for all and has trained in-house Mental Health First Aiders. We have also delivered a tranche of “Wellbeing Confident Leadership” training to around 69% of our Senior Civil Servants to enable them to create a working environment which recognises the importance of individual wellbeing and how this might be affected by working patterns and practices.</p> answering member constituency Stratford-on-Avon answering member printed Nadhim Zahawi question first answered 30/07/2019 16:30:32 answering member 4113 label Biography information for Nadhim Zahawi
tabling member	410 label Biography information for Jon Trickett

1139745

registered interest
date	17/07/2019
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Department for Digital, Culture, Media and Sport: Working Hours
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Digital, Culture, Media and Sport, how much time off in lieu has been taken by staff in his Department in each of the last five years.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	278367
answer	answer is ministerial correction date of answer 02/09/2019 answer text <p>The department has made no assessment of the amount of time off in lieu taken by staff in the last 5 years, and to do so would incur disproportionate cost.</p><p> </p><p>DCMS has a commitment to ensure that employees maintain a healthy work-life balance, and that the working hours of our staff are compliant with the requirements of the Working Time Regulations 1998. All employees have the opportunity to request to work ‘flexi hours’, meaning that (with line manager agreement) they can build up a certain amount of working hours as credit which can then be taken as time off. This is something that is arranged locally with an individual’s line manager, meaning that we do not hold a central record of the total amount of time off in lieu taken by the department’s employees.</p> answering member constituency Selby and Ainsty answering member printed Nigel Adams question first answered 02/09/2019 09:30:40 answering member 4057 label Biography information for Nigel Adams
tabling member	410 label Biography information for Jon Trickett

1139746

registered interest
date	17/07/2019
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
hansard heading	Department for Education: Working Hours
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Education, how much time off in lieu has been taken by staff in his Department in each of the last five years.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	278368
answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>The information requested is not held centrally.</p><p>In the department, a voluntary ‘flexi-scheme’ is available to all employees who are responsible for ensuring their hours of attendance are recorded accurately. Managers are responsible for ensuring that employees are not working excessive hours. If an employee accrues extra hours they may, with the agreement of their manager, take time off. Managers and employees have an obligation to ensure that working patterns are in accordance with the working time regulations.</p><p>The department is committed to the wellbeing of its staff and around 90% of our senior civil servants have received Wellbeing Confident Leader training. The department has mental health first aiders, fair treatment ambassadors and a wellbeing network who all work to help prioritise staff wellbeing at work.</p> answering member constituency Guildford answering member printed Anne Milton question first answered 22/07/2019 17:10:37 answering member 1523 label Biography information for Anne Milton
tabling member	410 label Biography information for Jon Trickett

1139747

registered interest
date	17/07/2019
answering body	Department for Environment, Food and Rural Affairs
answering dept id	13
answering dept short name	Environment, Food and Rural Affairs
answering dept sort name	Environment, Food and Rural Affairs
hansard heading	Department for Environment, Food and Rural Affairs: Working Hours
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Environment, Food and Rural Affairs, how much time off in lieu has been taken by staff in his Department in each of the last five years.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	278369
answer	answer is ministerial correction date of answer 31/07/2019 answer text <p>Information relating to time taken off in lieu by staff is not held centrally and to obtain it would incur disproportionate costs.</p><p> </p><p>Defra is committed to the wellbeing of its people and offers a flexible working policy. Employees at grades AA through to grade 6 may operate using flexi time. This allows employees to accumulate credit for time worked beyond their contracted hours. Credited hours may then be taken at a later date, subject to business need. Staff are permitted to build up and carry over 3 days each 4 week period.</p><p> </p> answering member constituency Camborne and Redruth answering member printed George Eustice question first answered 31/07/2019 15:32:48 answering member 3934 label Biography information for George Eustice
tabling member	410 label Biography information for Jon Trickett