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169619

registered interest
date	10/12/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, by what means and indicators his Department measures the success of performance measurement review officers.
tabling member constituency	Dumfries and Galloway
tabling member printed	Mr Russell Brown
uin	218198
answer	answer is ministerial correction date of answer 15/12/2014 answer text <p /> <p>The Department has a People Performance policy which is applicable to all its staff below the senior civil service level. This policy provides a framework for managing performance throughout the year, Performance Measurement review officers have key work objectives set in April at the start of the reporting year and they have, as a minimum, monthly performance discussions with their line manager. As part of managing performance a review officer will be accompanied by their line manager on a number of visits each year and in addition the line manager will telephone a number of claimants that have been visited to check the quality of that visit. At the end of the reporting year the Review Officer is given a final reporting rating.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 15/12/2014 17:48:23 answering member 1520 label Biography information for Mr Mark Harper
tabling member	588 label Biography information for Mr Russell Brown

169622

registered interest
date	10/12/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what training is given to staff in his Department in order for them to qualify as performance measurement review officers.
tabling member constituency	Dumfries and Galloway
tabling member printed	Mr Russell Brown
uin	218241
answer	answer is ministerial correction date of answer 15/12/2014 answer text <p /> <p>Performance Measurement review officers receive training in Performance Measurement processes and appropriate training in the benefits measured (Housing Benefit; Employment and Support Allowance; Job Seekers Allowance; Pension Credit).</p><p> </p><p>They also undertake learning on Responsible for Information Security, Handling Official Information, Remote Working Securely and Keeping Safe – Travelling and working off-site.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 15/12/2014 17:38:39 answering member 1520 label Biography information for Mr Mark Harper
tabling member	588 label Biography information for Mr Russell Brown

169623

registered interest
date	10/12/2014
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, in what locations performance measurement review officers are being deployed.
tabling member constituency	Dumfries and Galloway
tabling member printed	Mr Russell Brown
uin	218188
answer	answer is ministerial correction date of answer 15/12/2014 answer text <p /> <p>There are Performance Measurement Review Officers that are based in DWP offices across the whole of Great Britain. They undertake benefit reviews for claimants in all parts of Great Britain apart from the Scottish Islands.</p> answering member constituency Forest of Dean answering member printed Mr Mark Harper question first answered 15/12/2014 17:40:35 answering member 1520 label Biography information for Mr Mark Harper
tabling member	588 label Biography information for Mr Russell Brown