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347395

registered interest
date	29/05/2015
answering body	HM Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Revenue and Customs: Telephone Services
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what recent assessment he has made of the efficiency of call-handling by HM Revenue and Customs.
tabling member constituency	Birmingham, Northfield
tabling member printed	Richard Burden
uin	512
answer	answer is ministerial correction date of answer 08/06/2015 answer text <p>HM Revenue and Customs (HMRC) constantly monitors call handling performance and assesses its quality. In 2014/15, our advisers achieved a score of 97.1% for correctness of transaction, against a 95% target.</p><p> </p><p> </p><p> </p><p>HMRC also carries out a quarterly customer survey to determine how well we are performing against certain criteria. The results are published quarterly on GOV.UK:</p><p> </p><p><a href="https://www.gov.uk/government/publications/business-plan-indicators" target="_blank">https://www.gov.uk/government/publications/business-plan-indicators</a></p><p> </p><p> </p><p> </p> answering member constituency South West Hertfordshire answering member printed Mr David Gauke question first answered 08/06/2015 14:44:08 answering member 1529 label Biography information for Mr David Gauke
tabling member	301 label Biography information for Richard Burden

347396

registered interest
date	29/05/2015
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Strategic Defence and Security Review: Departmental Coordination
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, what discussions he has had with the Chancellor of the Exchequer on the forthcoming Strategic Defence and Security Review.
tabling member constituency	Gedling
tabling member printed	Vernon Coaker
uin	495
answer	answer is ministerial correction date of answer 03/06/2015 answer text <p>The Chancellor of the Exchequer is actively engaged, as a full member of the National Security Council, in the Strategic Defence and Security Review.</p> answering member constituency Sevenoaks answering member printed Michael Fallon question first answered 03/06/2015 16:09:05 answering member 88 label Biography information for Sir Michael Fallon
tabling member	360 label Biography information for Lord Coaker

347397

registered interest
date	29/05/2015
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Strategic Defence and Security Review
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, what discussions he has had with the devolved administrations on the forthcoming Strategic Defence and Security Review.
tabling member constituency	Gedling
tabling member printed	Vernon Coaker
uin	496
answer	answer is ministerial correction date of answer 03/06/2015 answer text <p>The Devolved Administrations will be consulted on the Strategic Defence and Security Review.</p> answering member constituency Sevenoaks answering member printed Michael Fallon question first answered 03/06/2015 16:11:11 answering member 88 label Biography information for Sir Michael Fallon
tabling member	360 label Biography information for Lord Coaker

347398

registered interest
date	29/05/2015
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Strategic Defence and Security Review
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, what plans he has to consult (a) the public, (b) the defence industry and (c) academics on the forthcoming Strategic Defence and Security Review.
tabling member constituency	Gedling
tabling member printed	Vernon Coaker
uin	494
answer	answer is ministerial correction date of answer 04/06/2015 answer text <p>In the Queen's Speech on 27 May 2015, the Government made clear its intention to conduct a full Strategic Defence and Security Review. Led by the Cabinet Office, the Government will consult with the academic and think tank communities, defence industry, members of Parliament and the public to inform our decision-making</p> answering member constituency Sevenoaks answering member printed Michael Fallon question first answered 04/06/2015 16:22:15 answering member 88 label Biography information for Sir Michael Fallon
tabling member	360 label Biography information for Lord Coaker

347399

registered interest
date	29/05/2015
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Strategic Defence and Security Review: Departmental Coordination
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, what discussions he has had with the Secretary of State for (a) Foreign and Commonwealth Affairs and (b) International Development on the forthcoming Strategic Defence and Security Review.
tabling member constituency	Gedling
tabling member printed	Vernon Coaker
uin	497
answer	answer is ministerial correction date of answer 03/06/2015 answer text <p>The Secretary of State for Foreign and Commonwealth Affairs and the Secretary of State for International Development are actively engaged, as full members of the National Security Council, in the Strategic Defence and Security Review.</p> answering member constituency Sevenoaks answering member printed Michael Fallon question first answered 03/06/2015 16:10:42 answering member 88 label Biography information for Sir Michael Fallon
tabling member	360 label Biography information for Lord Coaker

347400

registered interest
date	29/05/2015
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Ministry of Defence: Public Expenditure
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, what recent discussions he has had with the Chancellor of the Exchequer on Ministry of Defence spending in 2015-16 and future years.
tabling member constituency	Gedling
tabling member printed	Vernon Coaker
uin	507
answer	answer is ministerial correction date of answer 03/06/2015 answer text <p>The Ministry of Defence and HM Treasury hold regular discussions concerning Defence spending.</p> answering member constituency Sevenoaks answering member printed Michael Fallon question first answered 03/06/2015 16:09:36 answering member 88 label Biography information for Sir Michael Fallon
tabling member	360 label Biography information for Lord Coaker

347401

registered interest
date	29/05/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Maritime and Coastguard Agency: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what recent assessment he has made of the expected availability of qualified maritime (a) surveyors and (b) inspectors over the next five years.
tabling member constituency	Wansbeck
tabling member printed	Ian Lavery
uin	454
answer	answer is ministerial correction date of answer 04/06/2015 answer text <p><strong> </strong>The current Survey and Inspection Transformation Programme is reviewing and assessing the numbers of survey and inspection staff required to deliver the survey and inspection regime in future years. The business case is due to be complete in the Autumn of 2015.</p><p> </p> answering member constituency Scarborough and Whitby answering member printed Mr Robert Goodwill question first answered 04/06/2015 12:46:19 answering member 1562 label Biography information for Sir Robert Goodwill
tabling member	4139 label Biography information for Ian Lavery

347402

registered interest
date	29/05/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Maritime and Coastguard Agency: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what the average age is of (a) inspectors and (b) surveyors employed in the Maritime and Coastguard Agency; and how many staff employed in each position will reach 65 years of age within the next five years.
tabling member constituency	Wansbeck
tabling member printed	Ian Lavery
uin	455
answer	answer is ministerial correction date of answer 04/06/2015 answer text <p>The average age of the 125 Marine Surveyors employed by the Maritime and Coastguard Agency is 52 years and 4 months.</p><p> </p><p>There are 10 surveyors who are 65 years or over and another 32 will reach that age within the next five years.</p><p> </p><p> </p> answering member constituency Scarborough and Whitby answering member printed Mr Robert Goodwill question first answered 04/06/2015 12:52:40 answering member 1562 label Biography information for Sir Robert Goodwill
tabling member	4139 label Biography information for Ian Lavery

347403

registered interest
date	29/05/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Maritime and Coastguard Agency: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what assessment he has made of the effectiveness of the new employment contract for maritime surveyors employed by the Maritime and Coastguard Agency (MCA); what consultancy fees were paid by the MCA in drawing up that contract; what consultation was undertaken with MCA staff on that contract; and when that contract will come into effect.
tabling member constituency	Wansbeck
tabling member printed	Ian Lavery
uin	456
answer	answer is ministerial correction date of answer 04/06/2015 answer text <p>The Maritime and Coastguard Agency’s (MCA) Survey and Inspection Transformation Programme will review the terms and conditions for Marine Surveyors and will consider the appropriateness of the current employment contract arrangements.</p><p> </p><p>The MCA did not pay any consultancy fees in drawing up these contracts. As the contract applies to all Department for Transport (DfT) staff, both DfT and the MCA consulted the Trade Unions on the new contract. The Unions balloted their members and accepted the contract. This became effective from August 2012.</p><p> </p><p> </p> answering member constituency Scarborough and Whitby answering member printed Mr Robert Goodwill question first answered 04/06/2015 13:03:25 answering member 1562 label Biography information for Sir Robert Goodwill
tabling member	4139 label Biography information for Ian Lavery

347404

registered interest
date	29/05/2015
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Maritime and Coastguard Agency: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Transport, what the role of his Department was in the design of the new employment contract for maritime surveyors and inspectors employed by the Maritime and Coastguard Agency; and what impact assessment his Department has made of the provision to end the contractual commitment to provide out of hours contact.
tabling member constituency	Wansbeck
tabling member printed	Ian Lavery
uin	457
answer	answer is ministerial correction date of answer 04/06/2015 answer text <p>Officials at the Department for Transport (DfT) designed and negotiated new terms and conditions of employment for all DfT staff, including those for Marine Surveyors. An offer was presented to the Trade Unions and they balloted their members and accepted the offer.</p><p> </p><p>The provision of out of hours working was and remains on a voluntary and non-contractual basis. The Maritime and Coastguard Agency’s (MCA) Survey and Inspection Transformation Programme will review the terms and conditions for Marine Surveyors and will consider the appropriateness of the current employment contract arrangements.</p><p> </p> answering member constituency Scarborough and Whitby answering member printed Mr Robert Goodwill question first answered 04/06/2015 13:14:36 answering member 1562 label Biography information for Sir Robert Goodwill
tabling member	4139 label Biography information for Ian Lavery