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<p>The law is clear that for care workers, and other workers, time spent travelling
between assignments counts as time worked for National Minimum Wage and National Living
Wage (NMW) purposes. Furthermore, the Government issued statutory guidance supporting
the implementation of the Care Act which specifies; “<em>Remuneration must be at least
sufficient to comply with the NMW legislation for hourly pay or equivalent salary.
This will include appropriate remuneration for any time spent travelling between appointments.”</em></p><p>
</p><p>The Government has more than doubled the NMW compliance and enforcement budget
to £27.4 million for 2019/20, up from £13.2 million in 2015/16. HMRC utilise those
resources to follow up on every worker complaint received and to undertake proactive
investigations. Last year (2018/19), HMRC identified over £6 million in minimum wage
arrears within the Human Health and Social Work sector, owed to over 27,000 workers.
This includes, but is not limited to, arrears relating to travel time.</p><p> </p><p>Workers
can call the ACAS helpline for free, confidential advice about their rights and entitlements.
If they want to make a complaint through HMRC, they can do so in complete confidence,
either via ACAS or using the online complaints form on GOV.UK. HMRC will protect their
anonymity throughout the investigation.</p><p> </p>
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