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1504844

registered interest
date	05/09/2022
answering body	Department for Transport
answering dept id	27
answering dept short name	Transport
answering dept sort name	Transport
hansard heading	Railways
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government to list the restrictive practices they believe exist in the railway industry which hinder its efficiency and modernisation.
tabling member printed	Lord Lee of Trafford
uin	HL2131
answer	answer is ministerial correction date of answer 20/09/2022 answer text <p>The Williams-Shapps Plan for Rail, published May 2021, identified six key problems with our railways:</p><ul><li>The rail sector too often loses sight of its customers, both passengers and freight;</li><li>It is missing opportunities to meet the needs of the communities it serves;</li><li>It is fragmented, and accountabilities are not always clear;</li><li>The sector lacks clear strategic direction;</li><li>It needs to become more productive and tackle long-term costs;</li><li>It struggles to innovate and adapt.</li></ul><p> </p><p>There are outdated working practices preventing passengers getting the service they pay for and deserve and making the railway cost more than it should to run. To provide funding for an affordable pay rise, we need to leave these outdated working practices in the past and create a railway fit for the future.</p><p> </p><p>For instance, under an agreement dating back to 1919, Sunday working is voluntary for most of the railway, leaving operators short staffed and unable to cope with the surge in popularity for weekend travel post-pandemic. Whilst working practices in track maintenance are years behind other sectors and prevents us running the best possible train service.</p><p> </p><p> </p><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p> answering member printed Baroness Vere of Norbiton question first answered 20/09/2022 16:01:07 answering member 4580 label Biography information for Baroness Vere of Norbiton
tabling member	1132 label Biography information for Lord Lee of Trafford

1347847

registered interest
date	16/07/2021
answering body	Department for Digital, Culture, Media and Sport
answering dept id	10
answering dept short name	Digital, Culture, Media and Sport
answering dept sort name	Digital, Culture, Media and Sport
hansard heading	Broadband: Rural Areas
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what assessment they have made of the performance of high-speed broadband in rural areas; what steps they are taking to ensure that such services provide the advertised performance; whether they will provide compensation for those who have been advised to replace their old service and install a new one where that service does not meet advertised standards; and what steps they intend to take to support customers experiencing ongoing issues.
tabling member printed	Lord Vinson
uin	HL2131
answer	answer is ministerial correction date of answer 22/07/2021 answer text <p>Ofcom’s 2020 Connected Nations <a href="https://www.ofcom.org.uk/__data/assets/pdf_file/0024/209373/connected-nations-2020.pdf" target="_blank">report</a> shows that 99.4% of UK premises have access to decent broadband speeds (10 Mbps and over), and according to <a href="https://labs.thinkbroadband.com/local/uk" target="_blank">thinkbroadband.com</a> (<a href="https://labs.thinkbroadband.com/local/uk" target="_blank">https://labs.thinkbroadband.com/local/uk</a>) , 97% can get superfast speeds (24 Mbps and over). Ofcom’s 2021 report, UK Home Broadband Performance, which can be found here (<a href="https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/broadband-speeds/uk-home-broadband-performance-nov-2020" target="_blank">https://www.ofcom.org.uk/research-and-data/telecoms-research/broadband-research/broadband-speeds/uk-home-broadband-performance-nov-2020</a>) showed that the average superfast speeds in rural areas was 44.2 Mbps, compared to 48.6 Mbps in urban areas in 2020.</p><p><strong> </strong></p><p>In order to protect consumers, Ofcom has put in place voluntary broadband speeds Codes of Practice with industry, which can be viewed here (<a href="https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/codes-of-practice" target="_blank">https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/codes-of-practice</a>). Signatories include BT, EE, Plusnet, TalkTalk and Virgin Media. Those signed up to the Code of Practice are committed to having systems which can identify the cause of speed problems, and processes to ensure they are resolved. Furthermore, signatories must provide guaranteed minimum speeds to their customers, and if speeds drop below the promised levels, are required to improve performance within one month. If there is no improvement, consumers have the right to exit their contract without penalty. To ensure effectiveness of the code, Ofcom monitors compliance by the signatories, and where it finds issues, will engage with the provider to deliver prompt resolutions.</p><p> </p> answering member printed Baroness Barran question first answered 22/07/2021 12:47:37 answering member 4703 label Biography information for Baroness Barran
tabling member	1807 label Biography information for Lord Vinson

1182429

registered interest
date	03/03/2020
answering body	Cabinet Office
answering dept id	53
answering dept short name	Cabinet Office
answering dept sort name	Cabinet Office
hansard heading	Places for Growth Programme
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many civil service roles have been moved from London and the south east of England to elsewhere in the UK since the establishment of the Places for Growth programme; and how many of those roles were filled (1) by existing staff relocating, and (2) by recruitment to fill vacancies in the new location.
tabling member printed	Lord Allen of Kensington
uin	HL2131
answer	answer is ministerial correction date of answer 11/03/2020 answer text <p>The Government is clear the administration of government needs to be less London-centric. The Cabinet Office has established the Places for Growth programme to drive the necessary planning and preparation within departments and public bodies to locate roles and bodies out of London in the regions and nations of the United Kingdom.</p><p>The programme has introduced a presumption against the creation of new public bodies with a base in London. As such, 15 new public bodies have been established out of London since 2017.</p><p>Plans are focusing on the relocation of roles, through natural churn and new recruitment, rather than relocation of staff in post. It is intended that the majority of relocated roles will be recruited from local labour markets, offering career progression for civil servants throughout the UK.</p><p> </p> answering member printed Lord True grouped question UIN HL2127 HL2128 HL2129 HL2130 HL2132 question first answered 11/03/2020 11:52:24 answering member 4200 label Biography information for Lord True
tabling member	4304 label Biography information for Lord Allen of Kensington