| answer text |
<p>We recently restarted work to design and deliver a service for people to move to
Universal Credit. The first phase is Discovery with controlled small volumes; during
this phase we will work with small numbers of claimants to learn how best to ensure
a smooth transition to Universal Credit and identify what support claimants need to
make their claim to UC. <em> </em></p><p> </p><p>A variety of support is in place
for those issued with migration notices, including for individuals with health conditions
and disabilities. Our current support consists of:</p><p> </p><ul><li>A dedicated
phoneline</li><li>Further guidance on Gov.uk website</li><li>Specially trained staff
in JCP’s and service centres who can identify local tailored support</li><li>Support
through Help to Claim</li></ul><p><em> </em></p><p>The Department holds regular engagement
sessions with a broad range of external stakeholders, including in the health and
disability sector. As we progress through the discovery phase, we are keen to understand
what additional support is required for people to make their claim to UC.</p>
|
|
