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<p>The Department has raised awareness of Universal Credit advance fraud via Jobcentreplus
and a dedicated social media campaign, which reminds people of the importance of safeguarding
their identity. The Department has also worked with social media sites to shut down
pages that promote this type of fraud, with 125 pages closed to date.</p><p> </p><p>The
Department remains committed to keeping all Universal Credit services and processes,
including advance payments, under review, and are making improvements to address any
vulnerability in the system.</p><p> </p><p>The Department now requires customers not
only to prove their identity, but also attend a face to face interview at the Jobcentre
before they can claim an advance. The Department remains on track with design and
test activity to further reduce the risk of opportunistic advances fraud by using
real time validation of key elements of the application.</p><p> </p><p>In each instance
we are taking care to ensure that there is no adverse effect on our ability to provide
advance payments to those who need them.</p>
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