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<p /> <p>This Government is committed to putting victims and witnesses first, and
we are reforming our system to make it so. This includes more than doubling funding
to help victims since we came to power — reaching over £92million next year (2015/16)
— to make sure victims receive the best possible support.</p><p><strong> </strong></p><p>A
unified administrative complaints procedure for HM Courts & Tribunals Service
was launched in October 2011 which introduced a new set of categories and sub categories
for recording details of complaints, including from victims. I am unable to provide
data on complaints from victims before October 2011.</p><p> </p><p>Data extracted
on 4 March 2015 shows the numbers of complaints made by victims to HM Courts &
Tribunals Service:</p><table><tbody><tr><td><p>Period</p></td><td><p>Complaints from
victims to HMCTS</p></td></tr><tr><td><p>Oct 2011 to March 2012</p></td><td><p>64</p></td></tr><tr><td><p>April
2012 to March 2013</p></td><td><p>96</p></td></tr><tr><td><p>April 2013 to March 2014</p></td><td><p>146</p></td></tr><tr><td><p>April
2014 to February 2015</p></td><td><p>147</p></td></tr></tbody></table><p> </p><p>The
National Offender Management Service does not currently record information centrally
in relation to the number of complaints received from victims, and has not made an
estimate of this number. Systems are being developed that will record complaints at
a national level.</p><p> </p><p> </p><p> </p><p>Notes:</p><p>1. Data for criminal
cases disposed of in magistrates’ courts and the Crown Court are published in Criminal
Courts Statistics Quarterly at <a href="https://www.gov.uk/government/collections/criminal-court-statistics"
target="_blank">https://www.gov.uk/government/collections/criminal-court-statistics</a>
.</p><p>2. The methodology for calculating magistrates’ court receipts was changed
from April 2012. Data prior to this period is not comparable.</p><p>3. The latest
data published is up to September 2014. Data to December 2014 will be published on
26 March 2015.</p>
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