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<p>Ofgem Licence Conditions currently require energy supply companies to provide their
customers with a notification, no earlier than 49 days and no later than 42 days before
the end of their fixed term contract is due to end.</p><p> </p><p>From 11 February
2019 this rule will be one of many, replaced by principles-based rules on customer
communications that will provide flexibility on when notifications can be sent. These
principles will require suppliers to send notices before the end of a fixed term deal
at a time designed to prompt customers to take action, while also leaving reasonable
time for the customer to make an informed choice about the tariff options available.</p><p>
</p><p>More information on these changes can be found online at: <a href="https://www.ofgem.gov.uk/publications-and-updates/final-decision-domestic-supplier-customer-communications-rulebook-reforms"
target="_blank">https://www.ofgem.gov.uk/publications-and-updates/final-decision-domestic-supplier-customer-communications-rulebook-reforms</a>.</p><p>
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