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<p>The Green Deal Framework Regulations require that, before imposing any sanction,
my Rt. Hon. Friend the Secretary of State gives notice to affected parties of his
intention to impose a sanction (an initial notice, referred to as an Intention Notice)
and provides them with an opportunity to make representations before it is made final.</p><p>
</p><p>As of 8<sup>th</sup> October 2020, there were 117 appeals against mis-selling
by Home Energy and Lifestyle Management Ltd (HELMS) for which no Intention Notice
or final decision has been issued.</p><p> </p><p>The average time between receipt
of an appeal case by the Secretary of State and the Issue of an Intention Notice is
13 months.</p><p> </p><p>The following table shows how many Intention Notices were
issued by month proposing reduction or cancellation of Green Deal loans in response
to appeals about mis-selling by HELMS, and the number of these cases for which no
representations have been received.</p><p> </p><table><tbody><tr><td><p><strong>Month</strong></p></td><td><p><strong>Number
of Intention Notices Sent</strong></p></td><td><p><strong>Number of cases for which
no representations have been received</strong></p></td></tr><tr><td><p>October 2019</p></td><td><p>15</p></td><td><p>9</p></td></tr><tr><td><p>November
2019</p></td><td><p>11</p></td><td><p>9</p></td></tr><tr><td><p>December 2019</p></td><td><p>17</p></td><td><p>9</p></td></tr><tr><td><p>January
2020</p></td><td><p>13</p></td><td><p>7</p></td></tr><tr><td><p>February 2020</p></td><td><p>22</p></td><td><p>10</p></td></tr><tr><td><p>March
2020</p></td><td><p>12</p></td><td><p>6</p></td></tr><tr><td><p>April 2020</p></td><td><p>3</p></td><td><p>0</p></td></tr></tbody></table><p>
</p><p>Complainants can appeal final decisions (set out in final Sanction Notices)
to the General Regulatory Chamber of the First–tier Tribunal. For one case recorded
in the above table, the complainant did not submit representations but, following
receipt of a final Sanction Notice, appealed to the Tribunal.</p><p> </p><p>No Intention
Notices have been issued since April. In April, two decisions were made by the First-tier
Tribunal in response to appeals. Following this, the issuing of Intention Notices
was paused to allow for full consideration of the First-tier Tribunal decisions in
future Intention Notices.</p><p> </p><p>During this period, 43 Sanction Notices have
been issued in response to appeals about mis-selling by HELMS.</p>
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