| answer text |
<p>Our priorities are people’s safety and ensuring that they receive the support they
are entitled to. We will be contacting anyone who did not engage in a telephone appointment
for a Work Capability Assessment arranged since 2 November 2020, to establish if they
have a good reason for not attending or participating. Claimants will be given the
opportunity to explain why they did not, or could not attend or participate in the
telephone assessment and where good cause is provided and accepted, they will be given
a further opportunity to take part in an assessment.</p><p> </p><p />
|
 |
