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1137758

registered interest
date	09/07/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	VFS Global: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, how many complaints were made to his Department on the Next Generation Visa Services contract delivered by VFS Global in the most recent period for which statistics are available.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	275238
answer	answer is ministerial correction date of answer 16/07/2019 answer text <p>Our performance against service standard in relation to customer complaints for UKVI can be at <a href="https://www.gov.uk/government/publications/customer-service-operations-data-may-2019" target="_blank"> https://www.gov.uk/government/publications/customer-service-operations-data-may-2019</a>. we do not publish stats on complaints received in relation to individual supplier performance:</p><p>We are aware that there have been some issues with the VFS document system and UKVI is working with VFS as a priority on a number of actions to improve the service, utilising customer feedback to target areas of improvement.</p><p>In parallel we are improving our management information reporting package which allows us to regularly monitor the heath and performance of the VFS systems.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes grouped question UIN 275239 question first answered 16/07/2019 11:02:58 answering member 4048 label Biography information for Caroline Nokes
tabling member	4640 label Biography information for David Linden

1137761

registered interest
date	09/07/2019
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	VFS Global
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what recent assessment he has made of the technical competency of the digital systems used for document collection by VFS Global in service delivery of the Next Generation Visa Services contract.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	275239
answer	answer is ministerial correction date of answer 16/07/2019 answer text <p>Our performance against service standard in relation to customer complaints for UKVI can be at <a href="https://www.gov.uk/government/publications/customer-service-operations-data-may-2019" target="_blank"> https://www.gov.uk/government/publications/customer-service-operations-data-may-2019</a>. we do not publish stats on complaints received in relation to individual supplier performance:</p><p>We are aware that there have been some issues with the VFS document system and UKVI is working with VFS as a priority on a number of actions to improve the service, utilising customer feedback to target areas of improvement.</p><p>In parallel we are improving our management information reporting package which allows us to regularly monitor the heath and performance of the VFS systems.</p> answering member constituency Romsey and Southampton North answering member printed Caroline Nokes grouped question UIN 275238 question first answered 16/07/2019 11:02:58 answering member 4048 label Biography information for Caroline Nokes
tabling member	4640 label Biography information for David Linden

1134064

registered interest
date	24/06/2019
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Whirlpool Corporation: Tumble Dryers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what discussions he has had with Whirlpool on its online system for the reporting by consumers of tumble dryers which require modification for reasons of safety; and what his understanding is of the timescales involved for consumers once they have made such a report.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	268526
answer	answer is ministerial correction date of answer 27/06/2019 answer text <p>The Office for Product Safety and Standards has been in regular dialogue with Whirlpool regarding its programme of outreach to consumers. It has been clear with Whirlpool that it expects them to ensure consumers have easy ways of reporting effected dryers and to prioritise their actions to respond to consumers and ensure public safety is maintained.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 27/06/2019 14:26:42 answering member 4487 label Biography information for Kelly Tolhurst
tabling member	4640 label Biography information for David Linden

1134136

registered interest
date	24/06/2019
answering body	Scotland Office
answering dept id	2
answering dept short name	Scotland
answering dept sort name	Scotland
hansard heading	Food Banks: Scotland
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Scotland, whether he plans to visit a food bank in July 2019.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	268559
answer	answer is ministerial correction date of answer 26/06/2019 answer text <p>I currently have no plans to visit a food bank in my capacity as Secretary of State for Scotland in July 2019.</p> answering member constituency Dumfriesshire, Clydesdale and Tweeddale answering member printed David Mundell question first answered 26/06/2019 12:16:27 answering member 1512 label Biography information for David Mundell
tabling member	4640 label Biography information for David Linden

1134185

registered interest
date	24/06/2019
answering body	Foreign and Commonwealth Office
answering dept id	16
answering dept short name	Foreign and Commonwealth Office
answering dept sort name	Foreign and Commonwealth Office
hansard heading	Pakistan: Religious Freedom
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, what steps he has taken to ensure the implementation of the Supreme Court of Pakistan’s Judgement of 19 June 2014 to protect the rights of religious minorities in the last five years.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	268579
answer	answer is ministerial correction date of answer 02/07/2019 answer text <p>At the UN Periodic Review of Pakistan's human rights record in November 2017, the UK called on Pakistan to strengthen protection of minorities and establish an independent National Commission for Minorities. We regularly raise our concerns about discrimination against minority communities with the Pakistan Government at a senior level. Lord Ahmad raised our concerns about protection of minority religious communities with Pakistan's Human Rights Minister, Dr Shireen Mazari, during his visit to Islamabad in February 2019. The British Government strongly condemns the persecution of minorities, including the targeting of innocent people based on their beliefs. We will continue to urge Pakistan to honour in practice its human rights obligations, including those related to religious minorities, and to uphold the rule of law.</p><p>Through the Magna Carta Fund for Human Rights and Democracy, the UK has supported projects in Pakistan to combat intolerance and encourage respect amongst individuals of different faiths and beliefs through education. The British Government strongly condemns the persecution of minorities, including the targeting of innocent people based on their beliefs.</p> answering member constituency South West Wiltshire answering member printed Dr Andrew Murrison question first answered 02/07/2019 14:47:04 answering member 1466 label Biography information for Dr Andrew Murrison
tabling member	4640 label Biography information for David Linden

1134186

registered interest
date	24/06/2019
answering body	Foreign and Commonwealth Office
answering dept id	16
answering dept short name	Foreign and Commonwealth Office
answering dept sort name	Foreign and Commonwealth Office
hansard heading	Pakistan: Religious Freedom
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, what diplomatic support his Department has provided to the Federal Government of Pakistan to (a) establish a taskforce to develop a strategy to promote religious tolerance and (b) develop a curricula at schools and colleges that promotes a culture of religious and social tolerance.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	268580
answer	answer is ministerial correction date of answer 02/07/2019 answer text <p>The Department for International Development (DFID)'s AAWAZ II Accountability, Inclusion and Reducing Modern Slavery Programme works with communities in Pakistan to promote rights of children, women, youth and religious minorities, protect them from exploitation, prevent discrimination and intolerance. This £39.5m programme, due to run from 2018 to 2024, will build on AAWAZ I. It will also build capacity of targeted government institutions.</p><p>Since 2008, responsibility to develop curriculum and textbooks has been devolved to provinces in Pakistan (with the Federal Government having some oversight but very little role in implementation). DFID has assisted the provincial governments in Punjab and Khyber Pakhtunkhwa to revise specific textbooks to align them with the 2006 national curriculum, which is a substantial improvement in terms of inclusion and tolerance from the previous curriculum. DFID technical assistance provided to both provincial governments is increasing the capability and capacity of the Curriculum and Textbook Boards to review textbooks, including on the systems and standards necessary to identify and remove discriminatory content. We are also supporting education for children from minority communities and funding training for 100,000 teachers on inclusion.</p> answering member constituency South West Wiltshire answering member printed Dr Andrew Murrison question first answered 02/07/2019 14:51:30 answering member 1466 label Biography information for Dr Andrew Murrison
tabling member	4640 label Biography information for David Linden

1134187

registered interest
date	24/06/2019
answering body	Foreign and Commonwealth Office
answering dept id	16
answering dept short name	Foreign and Commonwealth Office
answering dept sort name	Foreign and Commonwealth Office
hansard heading	Pakistan: Religious Freedom
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, what support his Department provides to the Government of Pakistan in response to Pakistan’s Supreme Court Judgment of 2014 to establish a National Council on the safeguarding and protection of the rights of religious minorities.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	268581
answer	answer is ministerial correction date of answer 02/07/2019 answer text <p>​At the UN Periodic Review of Pakistan's human rights record in November 2017, the UK called on Pakistan to strengthen protection of minorities and establish an independent National Commission for Minorities. We regularly raise our concerns about discrimination against minority communities with the Pakistan Government at a senior level. Lord Ahmad raised our concerns about protection of minority religious communities with Pakistan's Human Rights Minister, Dr Shireen Mazari, during his visit to Islamabad in February 2019. The British Government strongly condemns the persecution of minorities, including the targeting of innocent people based on their beliefs. We will continue to urge Pakistan to honour in practice its human rights obligations, including those related to religious minorities, and to uphold the rule of law.</p><p>Through the Magna Carta Fund for Human Rights and Democracy, the UK has supported projects in Pakistan to combat intolerance and encourage respect amongst individuals of different faiths and beliefs through education. The British Government strongly condemns the persecution of minorities, including the targeting of innocent people based on their beliefs.</p> answering member constituency South West Wiltshire answering member printed Dr Andrew Murrison question first answered 02/07/2019 14:54:54 answering member 1466 label Biography information for Dr Andrew Murrison
tabling member	4640 label Biography information for David Linden

1132076

registered interest
date	13/06/2019
answering body	Foreign and Commonwealth Office
answering dept id	16
answering dept short name	Foreign and Commonwealth Office
answering dept sort name	Foreign and Commonwealth Office
hansard heading	Sudan: Human Rights
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, whether his Department supports calls for the UN High Commissioner to publicly and regularly report on the human rights situation in Sudan.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	264454
answer	answer is ministerial correction date of answer 18/06/2019 answer text <p>​The UK's commitment and respect for human rights and accountability, including through the UN Security Council, is steadfast. The UK, through the UN Security Council issued a statement on 13 June that called for the immediate cessation of violence against civilians and emphasised the importance of human rights, protection of civilians, accountability and justice.</p> answering member constituency West Worcestershire answering member printed Harriett Baldwin question first answered 18/06/2019 14:44:18 answering member 4107 label Biography information for Dame Harriett Baldwin
tabling member	4640 label Biography information for David Linden

1132077

registered interest
date	13/06/2019
answering body	Foreign and Commonwealth Office
answering dept id	16
answering dept short name	Foreign and Commonwealth Office
answering dept sort name	Foreign and Commonwealth Office
hansard heading	Sudan: Demonstrations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, what steps his Department is taking to prevent human rights violations being committed against peaceful demonstrators in Sudan.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	264455
answer	answer is ministerial correction date of answer 18/06/2019 answer text <p>​As we made clear alongside Troika partners (US and Norway) on 4 June, we condemn the recent violent attacks by Sudanese security forces against peaceful protestors in Sudan, which left many civilians dead or injured. The Foreign Secretary reiterated this in his statement on 6 June, which also called for the full restoration of the internet and freedom of the media. The UK has called for the human rights of all Sudanese people to be respected and for the resumption of the political process with the protestors and the opposition, and an agreed transfer of power to a civilian-led government, as demanded by the Sudanese people, in a swift, orderly and peaceful manner. On 6 June, I summoned the Sudanese Ambassador to the Foreign and Commonwealth Office to express the grave concerns of the United Kingdom at the use of violence against civilians by the Sudanese authorities. Also, the UK, through the UN Security Council issued a statement on 13 June that called for the violence to stop and emphasised the importance of human rights, protection of civilians, accountability and justice.</p> answering member constituency West Worcestershire answering member printed Harriett Baldwin question first answered 18/06/2019 14:48:40 answering member 4107 label Biography information for Dame Harriett Baldwin
tabling member	4640 label Biography information for David Linden

1132078

registered interest
date	13/06/2019
answering body	Foreign and Commonwealth Office
answering dept id	16
answering dept short name	Foreign and Commonwealth Office
answering dept sort name	Foreign and Commonwealth Office
hansard heading	Sudan: Politics and Government
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Foreign and Commonwealth Affairs, what steps he is taking to support the emergence of a democratic, civilian-led government in Sudan.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	264456
answer	answer is ministerial correction date of answer 18/06/2019 answer text <p>Since the removal of Bashir as President and the establishment of a Transitional Military Council the UK has engaged with international counterparts bilaterally and in multilateral fora to shape an international response that supports the demands of the people of Sudan to deliver a swift and inclusive move to civilian rule. The Foreign Secretary spoke with Kenyan Cabinet secretary for Foreign Affairs on 3 May and Saudi Minister of State for Foreign Affairs on 25 April on the importance of international partners' engagement to support a swift transition to civilian rule.</p><p>The UK has ensured that the situation in Sudan has been discussed at the highest levels, including in the UN Security Council, most recently on 4 June, and in the EU Foreign Affairs Council on 17 June. The UK also continues to promote comprehensive peace negotiations through our role in the Troika. Alongside the US and Norway we engage regularly with the African Union (AU) building on long standing support to the AU's mediation efforts to encourage peace and security in Sudan. The UK welcomes the leadership of the AU in calling for a swift move to civilian rule including the suspension of Sudan from all AU activities on 6 June, to ensure a resumption of dialogue to deliver a swift move to civilian-led government; it is vital that the transition credibly delivers the demands of the people of Sudan.</p><p>The UK has called for the human rights of all Sudanese people to be respected and for the resumption of the political process with the protestors and the opposition, and an agreed transfer of power to a civilian-led government, as demanded by the Sudanese people, in a swift, orderly and peaceful manner.</p> answering member constituency West Worcestershire answering member printed Harriett Baldwin question first answered 18/06/2019 14:53:21 answering member 4107 label Biography information for Dame Harriett Baldwin
tabling member	4640 label Biography information for David Linden