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1240399
registered interest false more like this
date less than 2020-10-05more like thismore than 2020-10-05
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury more like this
hansard heading Bank Services: Older People more like this
house id 1 remove filter
legislature
25259
pref label House of Commons more like this
question text To ask the Chancellor of the Exchequer, what steps he has taken to ensure that older people are not disproportionately disadvantaged by (a) banks and (b) other financial organisations offering preferential interest rates to online-only customers. more like this
tabling member constituency Glasgow North remove filter
tabling member printed
Patrick Grady more like this
uin 99001 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2020-10-08more like thismore than 2020-10-08
answer text <p>The pricing of financial products remains a commercial decision for firms, in which the Government does not seek to intervene.</p><p> </p><p>UK banks’ and building societies’ treatment of their customers is governed by the Financial Conduct Authority (FCA) in its Principles for Businesses. This includes a general requirement for firms to provide a prompt, efficient and fair service to all their customers.</p><p> </p><p>More broadly, protecting vulnerable customers, such as those with low digital skills, is a priority for the FCA. The FCA requires firms to identify particularly vulnerable customers, and to take these customers into consideration when designing products.</p><p> </p><p>Further to this, the FCA recently concluded a guidance consultation for firms on the fair treatment of vulnerable customers. While many firms have made significant progress on this, the Treasury and the FCA want to see the fair treatment of vulnerable consumers being taken seriously by all firms so that vulnerable consumers receive consistently fair treatment.</p><p> </p><p>The Treasury continues to work with firms and the FCA to ensure that the needs of vulnerable customers are met.</p>
answering member constituency Salisbury more like this
answering member printed John Glen more like this
grouped question UIN 99003 more like this
question first answered
less than 2020-10-08T08:14:40.75Zmore like thismore than 2020-10-08T08:14:40.75Z
answering member
4051
label Biography information for John Glen more like this
tabling member
4432
label Biography information for Patrick Grady more like this
1240400
registered interest false more like this
date less than 2020-10-05more like thismore than 2020-10-05
answering body
Home Office more like this
answering dept id 1 more like this
answering dept short name Home Office more like this
answering dept sort name Home Office more like this
hansard heading Asylum: Housing more like this
house id 1 remove filter
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for the Home Department, what her timescale is for moving asylum seekers in (a) Glasgow and (b) elsewhere in the UK from the hotel accommodation to which they were transferred back to appropriate accommodation. more like this
tabling member constituency Glasgow North remove filter
tabling member printed
Patrick Grady more like this
uin 99002 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2020-11-18more like thismore than 2020-11-18
answer text <p>It is Home Office policy to move people into suitable Dispersed Accommodation (DA) once their claim for support has been assessed</p><p>The current global pandemic has presented significant challenges in relation to the provision of asylum accommodation. To mitigate these challenges, we have had to source sufficient accommodation to meet demand, including hotels.</p><p>Hotels are utilised as contingency accommodation on a temporary basis, whilst pressures in the system are addressed and hotel use will be discontinued as soon as the Home Office is able to do so.There are currently 5,168 asylum seekers accommodated in Glasgow, of which a peak of 405 were in hotels at one point, but this has now been reduced to 237 and we are aiming to get to zero as soon as practicable.</p><p>Availability of DA is crucial to plans and timelines for reductions in hotel use. A comprehensive plan for the cessation of asylum support for ineligible cases has been established with input from Local Authorities, Other Government Departments and Stakeholders to assist in this regard.</p><p>180 Local Authorities out of 414 across the United Kingdom currently allow asylum seekers to be dispersed in their area. In Scotland, only Glasgow City Council has agreed to allow the dispersal of asylum seekers within their Local Authority area. We would encourage Local Authorities across the United Kingdom, including Scotland to participate so that we can reduce the number of people accommodated in hotels and create an equitable system of asylum dispersal.</p><p>We will continue to work with Local Authorities across the UK to increase the number of DA properties available to our accommodation service providers. In Glasgow we attend fortnight partnership boards with Glasgow City Council and Scottish Goverment to discuss DA procurement and hotel reduction.</p>
answering member constituency Croydon South more like this
answering member printed Chris Philp more like this
question first answered
less than 2020-11-18T19:29:17.28Zmore like thismore than 2020-11-18T19:29:17.28Z
answering member
4503
label Biography information for Chris Philp more like this
tabling member
4432
label Biography information for Patrick Grady more like this
1240479
registered interest false more like this
date less than 2020-10-05more like thismore than 2020-10-05
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury more like this
hansard heading Older People: Banks more like this
house id 1 remove filter
legislature
25259
pref label House of Commons more like this
question text To ask the Chancellor of the Exchequer, what assessment he has made of the proportionality of the effect on older people of banks offering preferential interest rates to online-only customers. more like this
tabling member constituency Glasgow North remove filter
tabling member printed
Patrick Grady more like this
uin 99003 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2020-10-08more like thismore than 2020-10-08
answer text <p>The pricing of financial products remains a commercial decision for firms, in which the Government does not seek to intervene.</p><p> </p><p>UK banks’ and building societies’ treatment of their customers is governed by the Financial Conduct Authority (FCA) in its Principles for Businesses. This includes a general requirement for firms to provide a prompt, efficient and fair service to all their customers.</p><p> </p><p>More broadly, protecting vulnerable customers, such as those with low digital skills, is a priority for the FCA. The FCA requires firms to identify particularly vulnerable customers, and to take these customers into consideration when designing products.</p><p> </p><p>Further to this, the FCA recently concluded a guidance consultation for firms on the fair treatment of vulnerable customers. While many firms have made significant progress on this, the Treasury and the FCA want to see the fair treatment of vulnerable consumers being taken seriously by all firms so that vulnerable consumers receive consistently fair treatment.</p><p> </p><p>The Treasury continues to work with firms and the FCA to ensure that the needs of vulnerable customers are met.</p>
answering member constituency Salisbury more like this
answering member printed John Glen more like this
grouped question UIN 99001 more like this
question first answered
less than 2020-10-08T08:14:40.797Zmore like thismore than 2020-10-08T08:14:40.797Z
answering member
4051
label Biography information for John Glen more like this
tabling member
4432
label Biography information for Patrick Grady more like this