answer text |
<p>BEIS Ministers and officials receive representations and meet stakeholders on a
regular basis to discuss a range of issues.</p><p> </p><p>The independent regulator,
Ofgem has powers to require compensation for consumers adversely affected by regulatory
breaches by licenced energy providers. The Ombudsman: Energy has powers to require
a licensed energy provider to make a financial award of up to £10,000 as part of its
final decision to resolve an individual energy consumer’s complaint. The Ombudsman
Service: Energy confirmed 37,925 remedies between July 2016 - June 2017 and 38,552
during July 2015 – June 2016. This data is available online at: <a href="https://www.ombudsman-services.org/about-us/annual-reports/adr-entity-reporting"
target="_blank">https://www.ombudsman-services.org/about-us/annual-reports/adr-entity-reporting</a>
.</p>
|
|