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registered interest false more like this
date less than 2018-04-13more like thismore than 2018-04-13
answering body
Department for Business, Energy and Industrial Strategy more like this
answering dept id 201 more like this
answering dept short name Business, Energy and Industrial Strategy more like this
answering dept sort name Business, Energy and Industrial Strategy more like this
hansard heading Natural Gas: Prices more like this
house id 1 remove filter
legislature
25259
pref label House of Commons more like this
question text To ask the Secretary of State for Business, Energy and Industrial Strategy, what discussions he has had with (a) sector organisations and (b) consumer rights organisations on reports of gas providers overcharging consumers and providing inadequate compensation and redress to those consumers. more like this
tabling member constituency Glasgow North remove filter
tabling member printed
Patrick Grady more like this
uin 135553 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2018-04-24more like thismore than 2018-04-24
answer text <p>BEIS Ministers and officials receive representations and meet stakeholders on a regular basis to discuss a range of issues.</p><p> </p><p>The independent regulator, Ofgem has powers to require compensation for consumers adversely affected by regulatory breaches by licenced energy providers. The Ombudsman: Energy has powers to require a licensed energy provider to make a financial award of up to £10,000 as part of its final decision to resolve an individual energy consumer’s complaint. The Ombudsman Service: Energy confirmed 37,925 remedies between July 2016 - June 2017 and 38,552 during July 2015 – June 2016. This data is available online at: <a href="https://www.ombudsman-services.org/about-us/annual-reports/adr-entity-reporting" target="_blank">https://www.ombudsman-services.org/about-us/annual-reports/adr-entity-reporting</a> .</p> more like this
answering member constituency Devizes more like this
answering member printed Claire Perry more like this
grouped question UIN
135550 more like this
135552 more like this
question first answered
less than 2018-04-24T16:10:16.953Zmore like thismore than 2018-04-24T16:10:16.953Z
answering member
3974
label Biography information for Claire Perry more like this
tabling member
4432
label Biography information for Patrick Grady more like this