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<p>Google has partnered with DWP to offer free flexible online IT training for 9,000
jobseekers across the UK, developed by Google. Through the DWP National Employer and
Partnership Team (NEPT), jobseekers will have access to Google IT Certificates which
focuses on IT Support, Data Analyst, Project Manager and UX Designer ensuring that
the labour market of tomorrow stands a better chance of getting that job. These certificates
are recognised by industry experts and employers.</p><p>All of the course content
and registration form is hosted on the Coursera platform. Coursera is committed to
ensuring that learners with visual and hearing impairments, as well as other disabilities,
are able to succeed in their courses. Coursera strives to comply with the Web Content
Accessibility Guidelines (“WCAG”) 2.1 AA published by World Wide Web Consortium. All
of the course content should be compatible with these screen readers:</p><ul><li>JAWS
(Windows)</li><li>NVDA (Windows)</li><li>VoiceOver (iOS and Mac)</li><li>TalkBack
(Android)</li></ul><p>DWP work coaches have access to communications about the programme
which they can tailor depending on each customers circumstances. Where customers need
additional support, their work coach can explain the courses to them and are able
to complete the registration on their behalf. In addition, Coursera support DWP work
coach queries through a dedicated email address and 24/7 support to participants through
email, online discussion forums, live chat and accessibility support tickets.</p>
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