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1129325

registered interest
date	03/06/2019
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Whirlpool Corporation: Tumble Dryers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many members of the public contacted the Office for Product Safety and Standards as a result of its review of Whirlpool’s handling of its tumble dryer safety issue announced in November 2015.
tabling member constituency	Leeds North West
tabling member printed	Alex Sobel
uin	259438
answer	answer is ministerial correction date of answer 06/06/2019 answer text <p>The Office for Product Safety and Standards (OPSS) has received just over 7,000 emails from members of the public in relation to its review of Whirlpool’s actions, arising from a Which? correspondence campaign and a further five not initiated by the Which? campaign.</p><p>In the current phase of its ongoing investigation, OPSS is following up with individual consumers who have provided relevant information to ensure that any evidence they hold can be recorded and analysed as incident data. This includes where information has referred to us by third parties, including from the consumer group Which?.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst grouped question UIN 259439 question first answered 06/06/2019 13:00:36 answering member 4487 label Biography information for Kelly Tolhurst
tabling member	4658 label Biography information for Alex Sobel

1129327

registered interest
date	03/06/2019
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Whirlpool Corporation: Tumble Dryers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how correspondence sent to the Office for Product Safety and Standards by members of the public as a result of its review of Whirlpool’s handling of its tumble dryer safety issue announced in November 2015 was taken into account as part of that inquiry’s final report.
tabling member constituency	Leeds North West
tabling member printed	Alex Sobel
uin	259439
answer	answer is ministerial correction date of answer 06/06/2019 answer text <p>The Office for Product Safety and Standards (OPSS) has received just over 7,000 emails from members of the public in relation to its review of Whirlpool’s actions, arising from a Which? correspondence campaign and a further five not initiated by the Which? campaign.</p><p>In the current phase of its ongoing investigation, OPSS is following up with individual consumers who have provided relevant information to ensure that any evidence they hold can be recorded and analysed as incident data. This includes where information has referred to us by third parties, including from the consumer group Which?.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst grouped question UIN 259438 question first answered 06/06/2019 13:00:36 answering member 4487 label Biography information for Kelly Tolhurst
tabling member	4658 label Biography information for Alex Sobel

1124939

registered interest
date	07/05/2019
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Whirlpool Corporation: Tumble Dryers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department has plans to undertake a further investigation into the safety of Whirlpool tumble dryers.
tabling member constituency	Portsmouth South
tabling member printed	Stephen Morgan
uin	251339
answer	answer is ministerial correction date of answer 13/05/2019 answer text <p>The Chief Executive of the Office for Product Safety and Standards met senior Whirlpool officials in Birmingham on 2nd May to discuss their response to the requirements placed upon them by OPSS following the review of Whirlpool’s tumble dryer modification programme. He advised them on steps necessary to fulfil their obligations. The investigation remains on-going as Whirlpool address these requirements.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 13/05/2019 13:26:43 answering member 4487 label Biography information for Kelly Tolhurst
tabling member	4653 label Biography information for Stephen Morgan

1110997

registered interest
date	10/04/2019
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Whirlpool Corporation: Tumble Dryers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will reopen the Office for Product Safety and Standards review into Whirlpool tumble dryer safety issues.
tabling member constituency	Glasgow North East
tabling member printed	Mr Paul Sweeney
uin	243561
answer	answer is ministerial correction date of answer 23/04/2019 answer text <p>The role of the Office for Product Safety and Standards (OPSS) is to hold businesses to account for their responsibility for consumer safety. OPSS will continue to scrutinise Whirlpool’s compliance with all of its obligations in regard to the affected tumble dryers.</p><p> </p><p>The Government published the findings of the review on 4th April and OPSS issued a Decision Letter setting out further actions for Whirlpool to take. We do not plan to reopen this review which formed part of OPSS ongoing work to hold Whirlpool to account.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 23/04/2019 16:29:02 answering member 4487 label Biography information for Kelly Tolhurst
tabling member	4642 label Biography information for Mr Paul Sweeney

1109996

registered interest
date	05/04/2019
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Whirlpool Corporation: Tumble Dryers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many affected Whirlpool customers the Office for Product Safety and Standards contacted as part of its review of the company's handling of its tumble dryer safety issue announced in November 2015.
tabling member constituency	Sheffield, Brightside and Hillsborough
tabling member printed	Gill Furniss
uin	241473
answer	answer is ministerial correction date of answer 17/04/2019 answer text <p>The Office for Product Safety and Standards review focussed on engineering assessment of Whirlpool tumble dryers and expert analysis of data including fire and incident data from Fire and Rescue Services, Which? and Whirlpool. It also reviewed whether Whirlpool’s consumer outreach programme was adequate.</p><p>The review included input from scientific, legal and product safety experts including from the Government’s Health and Safety Laboratory and the BEIS Chief Scientific Advisor.</p><p>Interviews with consumers did not form part of the review.</p><p> </p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 17/04/2019 13:38:07 answering member 4487 label Biography information for Kelly Tolhurst
tabling member	4571 label Biography information for Gill Furniss

1109997

registered interest
date	05/04/2019
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Whirlpool Corporation: Tumble Dryers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, whether the Office for Product Safety and Standards received evidence of any instances of Whirlpool’s tumble dryer modification proving ineffective in preventing fires in machines as a result of lint catching in the appliance's heating element as part of its review of the company's handling of its safety issue announced in November 2015.
tabling member constituency	Sheffield, Brightside and Hillsborough
tabling member printed	Gill Furniss
uin	241474
answer	answer is ministerial correction date of answer 11/04/2019 answer text <p>The review found that there is a low risk of harm or injury from lint fires in modified Whirlpool tumble dryers. The Office for Product Safety and Standards is not aware of any evidence of lint fires attributed to a failure in the modification. The evidence indicates that the modification reduces the risk of fire.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 11/04/2019 14:59:13 answering member 4487 label Biography information for Kelly Tolhurst
tabling member	4571 label Biography information for Gill Furniss

1109998

registered interest
date	05/04/2019
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Whirlpool Corporation: Tumble Dryers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps the Office for Product Safety and Standards has required Whirlpool to take to raise awareness of at-risk tumble dryers in UK homes, as part of its review of the company's handling of its safety issue announced in November 2015.
tabling member constituency	Sheffield, Brightside and Hillsborough
tabling member printed	Gill Furniss
uin	241475
answer	answer is ministerial correction date of answer 11/04/2019 answer text <p>The Office for Product Safety and Standards (OPSS) has published specific requirements for Whirlpool to act on and issued a Decision Letter telling Whirlpool that the company must: improve its management of risk; set up a more rigorous system of quality assurance to ensure modifications are correctly installed; and reach affected consumers in more creative ways to minimise the risk of faulty machines still being in people’s homes.</p><p> </p><p>OPSS will monitor Whirlpool’s actions against these requirements.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 11/04/2019 14:59:21 answering member 4487 label Biography information for Kelly Tolhurst
tabling member	4571 label Biography information for Gill Furniss

1016445

registered interest
date	28/11/2018
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Whirlpool Corporation: Tumble Dryers
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, whether the Office for Product Safety and Standards has plans to undertake an investigation into the safety of Whirlpool tumble dryers; and if he will make a statement.
tabling member constituency	Sheffield, Brightside and Hillsborough
tabling member printed	Gill Furniss
uin	196875
answer	answer is ministerial correction date of answer 04/12/2018 answer text <p>The Office for Product Safety and Standards (OPSS) is currently reviewing the corrective action taken by Whirlpool in respect of certain models of tumble dryer and the results of the review will be published when completed.</p><p>The level of risk for affected models is currently assessed as low and OPSS is keeping this under continuous review. The advice to consumers is that they should not use affected machines until they have been modified by Whirlpool.</p> answering member constituency Rochester and Strood answering member printed Kelly Tolhurst question first answered 04/12/2018 17:15:17 answering member 4487 label Biography information for Kelly Tolhurst previous answer version 89700 answering member constituency Rochester and Strood answering member printed Kelly Tolhurst answering member 4487 label Biography information for Kelly Tolhurst
tabling member	4571 label Biography information for Gill Furniss