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1139894

registered interest
date	17/07/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 15 July 2019 to Question 275662, what provision her Department makes for claimants who do not have access to the internet and are unable to check how their award is calculated and a breakdown of what deductions are being made.
tabling member constituency	Birmingham, Selly Oak
tabling member printed	Steve McCabe
uin	278343
answer	answer is ministerial correction date of answer 02/09/2019 answer text <p>Our Universal Credit Claimant Survey, found that 98 per cent of claimants have internet access and did claim online, and the majority of those said they found the claim process overall to be straightforward. This can be accessed at:<a href="https://www.gov.uk/government/publications/universal-credit-full-service-claimant-survey" target="_blank">https://www.gov.uk/government/publications/universal-credit-full-service-claimant-survey</a></p><p>All Jobcentre Plus offices across the country have Wi-Fi and computers available for claimants to access the internet. For those that are still unable to access or use digital services, or are not able to travel, assistance to make and maintain their claim is available via the Freephone Universal Credit helpline. In exceptional circumstances, a home visit can be arranged to support a claimant in making and maintaining their claim.</p><p>The Work Coach or Case Manager supporting the claimant can inform them of how their award is calculated and the breakdown of their deductions and, where needed, can provide this in writing.</p><p> </p> answering member constituency Colchester answering member printed Will Quince question first answered 02/09/2019 14:45:47 answering member 4423 label Biography information for Will Quince
tabling member	298 label Biography information for Steve McCabe

1139921

registered interest
date	17/07/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of claimants of universal credit that have taken an advance payment have seen payments reduced by (a) up to 20 percent (b) between 21 and 30 per cent, (c) 31 to 40 per cent and (d) over 40 percent of the initial amount in each of the last three years.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	278385
answer	answer is ministerial correction date of answer 22/07/2019 answer text <p>Universal Credit (UC) new claim advances provide access to a payment for those in financial need, which can be accessed on the same day, until their first UC payment is due. Claimants can access up to 100% of the total expected monthly award, for which they can pay back over a period of up to 12 months.</p><p> </p><p>The Department has taken a number of steps to ensure that advances meet the needs of claimants and that recovery arrangements are personalised and reasonable. The maximum rate of deductions cannot normally exceed 40 per cent of the Universal Credit standard allowance and does not reduce other components of an award, such as money paid for children, housing or when someone is caring for a severely disabled person. From October 2019 this will be reduced to 30 per cent and from October 2021 we are increasing the maximum recovery period for advances from 12 to 16 months.</p><p> </p><p>However, the Government recognises the importance of safeguarding the welfare of claimants who have incurred debt, so last resort deductions can be applied to protect vulnerable claimants from eviction and/or having their fuel supply (gas/electricity) cut off, by providing a last resort repayment method for arrears of these essential services. In these cases, when it is considered to be in the best interests of the claimant and their family, deductions may be taken above the 40 per cent limit.</p><p> </p><p>If a claimant is in financial difficulty as a result of the level of deductions being made they can contact the Department to request that a reduction in deductions be considered.</p><p> </p><p>The latest available data for eligible claims to UC Full Service is provided in table 1:</p><p> </p><table><tbody><tr><td><p>Table 1</p></td><td colspan="3"><p>Month Payment Due</p></td></tr><tr><td><p> </p></td><td><p>Feb-17</p></td><td><p>Feb-18</p></td><td><p>Feb-19</p></td></tr><tr><td><p> </p></td><td><p>%</p></td><td><p>%</p></td><td><p>%</p></td></tr><tr><td><p>up to 20 percent of Standard Allowance</p></td><td><p>42%</p></td><td><p>49%</p></td><td><p>47%</p></td></tr><tr><td><p>between 21 and 30 per cent of Standard Allowance</p></td><td><p>20%</p></td><td><p>19%</p></td><td><p>18%</p></td></tr><tr><td><p>31 to 40 per cent of Standard Allowance</p></td><td><p>35%</p></td><td><p>31%</p></td><td><p>33%</p></td></tr><tr><td><p>over 40 percent of Standard Allowance</p></td><td><p>3%</p></td><td><p>1%</p></td><td><p>2%</p></td></tr></tbody></table><p> </p><p> </p><p>Notes</p><p>1. The latest month for which data is available is February 2019.</p><p>2. When categorising claims into the groups above, the figures for the percentage of the Standard Allowance for individual claims have been rounded to the nearest percent.</p><p>3. Deductions include advance repayments and all other deductions, but exclude sanctions and fraud penalties which are reductions of benefit rather than deductions.</p><p>4. A claim can have more than one type of deduction applied to a given payment e.g. the total deduction could be the total of both an advance repayment and another deduction type.</p><p>5. Figures are for Universal Credit Full Service only; Universal Credit full service was fully rolled out by the end of 2018.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 22/07/2019 15:03:58 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	534 label Biography information for Chris Ruane

1140016

registered interest
date	17/07/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government what plans they have to ensure that Universal Credit payments begin within a week of a person registering for that benefit.
tabling member printed	Lord Hylton
uin	HL17251
answer	answer is ministerial correction date of answer 02/09/2019 answer text <p>Universal Credit payments are available on the first day of a claim in the form of an advance payment of benefit. Advances of up to 100 per cent of a claimant’s expected Universal Credit award are available from day one of their claim, if required. Advances are paid back over a maximum of 12 months and in the Autumn Budget 2018, we announced that from October 2021, the payback period for these advances will be extended further, to 16 months.</p><p> </p><p>This is just one of a number of measures the Department has put in place to support claimants during their first assessment period, such as removing waiting days and paying those claimants moving from Housing Benefit onto Universal Credit a two week ‘transitional housing payment’. We are also introducing a two-week run on for eligible claimants of Income Support, Jobseeker’s Allowance and Employment and Support Allowance from July 2020.</p> answering member printed Baroness Stedman-Scott question first answered 02/09/2019 15:49:10 answering member 4174 label Biography information for Baroness Stedman-Scott
tabling member	2018 label Biography information for Lord Hylton

1138864

registered interest
date	15/07/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential benefits of enabling childcare costs to be paid directly to providers through universal credit.
tabling member constituency	Hampstead and Kilburn
tabling member printed	Tulip Siddiq
uin	277240
answer	answer is ministerial correction date of answer 18/07/2019 answer text <p>The Government recently submitted its response to the Work and Pensions Select Committee’s follow-up report into Universal Credit: Childcare which sets out an assessment of the position in relation to payments direct to childcare providers. The response will be published in due course.</p><p> </p><p>Universal Credit is paid in a single monthly amount directly into people’s bank accounts, giving them control over their own money and making the move into work easier.</p><p> </p><p>The Government is committed to supporting parents with moving into work and, as part of this, we have increased the level of support for childcare costs from 70 per cent in legacy benefits to up to 85 per cent in Universal Credit. The Universal Credit childcare policy aligns with the wider government childcare offer, which includes free childcare hours and tax free childcare. This offer means that reasonable childcare costs should not form a barrier to work.</p><p> </p><p>Where upfront childcare costs or deposits may prevent a claimant from starting work, jobcentres will use the Flexible Support Fund to support the transition into work. When parents have good reason for late reporting of their childcare costs, the Department is piloting a more flexible approach to enable parents to be reimbursed at a later point.</p><p> </p><p>Since February 2018, Universal Credit claimants have been able to upload digital copies of their childcare cost receipts or invoices through their online Universal Credit account.</p> answering member constituency Colchester answering member printed Will Quince question first answered 18/07/2019 15:39:49 answering member 4423 label Biography information for Will Quince
tabling member	4518 label Biography information for Tulip Siddiq

1138133

registered interest
date	10/07/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people have people on universal credit who have turned down a job offer in the last 12 months have cited lack of affordable childcare as the reason; and how many of those people received (a) a civil penalty and (b) a sanction.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	275817
answer	answer is ministerial correction date of answer 15/07/2019 answer text <p>On Universal Credit, claimants are able to claim up to 85 per cent of their childcare costs, compared to 70 per cent on the legacy system. Where the initial month’s childcare costs may prevent a claimant from starting work, Jobcentres can use the Flexible Support Fund to help claimants. This is a non-repayable award, which can be used to meet the upfront costs of childcare to help support a claimant into work.</p><p> </p><p>Civil Penalties may be imposed by both DWP and Local Authorities, where an individual incurs a recoverable overpayment as a result of failing to provide accurate information as part of their benefit claim or in connection with an award of benefit, and have not taken reasonable steps to correct the error. Civil Penalties are not imposed in the event of a claimant refusing to accept a job offer.</p><p> </p><p>The information request about those receiving a sanction is not readily available and could only be provided at disproportionate cost.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 15/07/2019 15:15:03 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4662 label Biography information for Ruth George

1138168

registered interest
date	10/07/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 18 June 2019 to Question 263677, for what reason the letter sent to a universal credit claimant’s journal to confirm an advance payment does not specify the (a) amount to be repaid each month or (b) number of months that the repayments will last; and if he will add that information to that letter.
tabling member constituency	Birmingham, Selly Oak
tabling member printed	Steve McCabe
uin	275662
answer	answer is ministerial correction date of answer 15/07/2019 answer text <p>The Department encourages all Universal Credit claimants to actively consider how best to manage their personal budget, with additional advice and support available from work coaches and case managers. When an advance payment is appropriate, claimants decide what percentage of their expected monthly award to apply for and over what period to repay it, up to a maximum of 12 monthly instalments.</p><p>Claimants have the ability to make the decision for themselves on the time period for repayment. Most claimants (around 85%) choose to repay their advance over a 12-month period, with others repaying in a shorter timeframe.</p><p>The Department has taken a number of steps to ensure that advances meet the needs of claimants and that recovery arrangements are personalised and reasonable. From October 2019 we are reducing the maximum rate of deductions to 30 per cent and from October 2021 we are increasing the maximum recovery period for advances from 12 to 16 months.</p><p>Claimants can view their Universal Credit statement online to see how their award is calculated and a breakdown of what deductions are being made.</p><p>We are committed to keeping all Universal Credit services and processes, under review and will make improvements where necessary.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 15/07/2019 15:51:24 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	298 label Biography information for Steve McCabe

1137829

registered interest
date	09/07/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what proportion of claimants have successfully applied for universal credit (a) once, (b) twice and (c) three or more times in the last 12 months.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	275219
answer	answer is ministerial correction date of answer 15/07/2019 answer text <p>The proportion of claimants, between July 2018 and June 2019, that have successfully applied for Universal Credit</p><p>a) Once was 91%</p><p>b) Twice was 7%</p><p>c) Three or more times was 1%</p><p> </p><p>A successful application to Universal Credit is defined as a contract for which at least one statement is provided i.e. has received at least one payment.</p><p> </p><p>There are many reasons why a claimant might be required to make a claim on more than one occasion, such as a claimant entering temporary work and then reclaiming at the end of their employment.</p><p><strong> </strong></p><p><em>Notes: Percentages are rounded to the nearest percent</em><em>.  </em></p> answering member constituency Reading West answering member printed Alok Sharma question first answered 15/07/2019 15:43:12 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4400 label Biography information for Margaret Greenwood

1137863

registered interest
date	09/07/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the cost to her Department of fraudulent universal credit claims since the roll-out of universal credit.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	275122
answer	answer is ministerial correction date of answer 17/07/2019 answer text <p>The Department is open and transparent about the cost of fraud and error in the benefit system, publishing our National “Fraud and Error in the Benefit System” statistics each year which detail the amount we estimate is lost to both fraud and error across all benefits.</p><p> </p><p>The latest publication to Gov.uk was made on 9 May 2019 and contains estimates of fraud and error in Universal Credit. The publication can be found here: <a href="https://www.gov.uk/government/statistics/fraud-and-error-in-the-benefit-system-financial-year-2018-to-2019-estimates" target="_blank">https://www.gov.uk/government/statistics/fraud-and-error-in-the-benefit-system-financial-year-2018-to-2019-estimates</a></p><p> </p><p>As UC expenditure increases, we would also expect to see an increase in the value of fraud and error. We also expect a further increase as UC involves significantly expanding the Department’s caseload and expenditure to include Tax Credits, which were previously administered by Her Majesty’s Revenue &amp; Customs.</p><p> </p><p>The design of UC is expected to lead to a reduction in overpayments across welfare. UC allows us to adjust benefit entitlement in line with changing circumstances in real time. Internal and external data matches are increasingly helping to inform benefit payments and alerting staff to check for any undeclared changes in people’s circumstances.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 17/07/2019 13:42:09 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	534 label Biography information for Chris Ruane

1137865

registered interest
date	09/07/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of fraudulent universal credit loan claims since the roll-out of those loans.
tabling member constituency	Vale of Clwyd
tabling member printed	Chris Ruane
uin	275123
answer	answer is ministerial correction date of answer 17/07/2019 answer text <p>Advances are designed to ensure that the most vulnerable claimants receive the money they need to live on during their transition to Universal Credit (UC).</p><p>It is important to make clear that the vast majority of claims to UC Advances are legitimate.</p><p>As at the end of June 2019, potential fraudulent advance claims equate to less than 1 per cent of all Universal Credit claims.</p><p>The Department takes this issue very seriously and will investigate all claims where fraud may have been committed. Indeed, we have set up a dedicated team to investigate this specific type of fraud.</p><p> </p><p>We are also committed to the use of penalties such as prosecutions and tough financial penalties to discourage this fraudulent behaviour.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 17/07/2019 14:19:07 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	534 label Biography information for Chris Ruane

1137617

registered interest
date	08/07/2019
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Universal Credit
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the proportion of claimants who received advance payments (a) below the value of, (b) the same value as and (c) above the value of their first universal credit payment in the most recent month for which data is available.
tabling member constituency	Wirral West
tabling member printed	Margaret Greenwood
uin	274559
answer	answer is ministerial correction date of answer 11/07/2019 answer text <p>Claimants can access up to 100% of the total expected monthly award, for which they can pay back over a period of up to 12 months. From October 2021, this maximum repayment period will be extended from 12 to 16 months.</p><p> </p><p>The Department ensures claimants are made aware of their maximum advance entitlement and informed that their Universal Credit award will be adjusted over the relevant recovery period to take into account the advance of benefit they received.</p><p> </p><p>The available data shows that in the 12-month period up to the end of April 2019.</p><p> </p><p>(a) Around 20% of claimants take an advance which is less than 50% of their actual award value</p><p>(b) Around 75% of claimants take an advance which is between 50-100% of their actual award value</p><p>(c) Around 5% of claimants take an advance which is over 100% of their actual award value.</p><p> </p><p><em>To note on C): in a small number of cases the information provided by the claimant at the point of their new claim initially indicates a higher award than is actually applicable when the first assessment period has been completed.</em></p> answering member constituency Reading West answering member printed Alok Sharma question first answered 11/07/2019 15:28:35 answering member 4014 label Biography information for Sir Alok Sharma
tabling member	4400 label Biography information for Margaret Greenwood