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1699335
registered interest false more like this
date less than 2024-03-27more like thismore than 2024-03-27
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury more like this
hansard heading Taxation: Electronic Government remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government what consideration they gave to the Report from the Communications and Digital Committee Digital exclusion (3rd Report, Session 2022–23, HL Paper 219) when removing the postal address for HMRC from tax code notices. more like this
tabling member printed
Lord Lipsey more like this
uin HL3684 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-04-08more like thismore than 2024-04-08
answer text <p>HMRC could not have considered the 2022-23 Communications and Digital Committee Report on Digital Exclusion when removing the postal address from tax code notices, as this change occurred over 5 years ago. In keeping with the HMRC Charter principles, the Department aims to balance digital initiatives with accessibility for those facing digital exclusion.</p> more like this
answering member printed Baroness Vere of Norbiton more like this
question first answered
less than 2024-04-08T14:17:31.417Zmore like thismore than 2024-04-08T14:17:31.417Z
answering member
4580
label Biography information for Baroness Vere of Norbiton more like this
tabling member
2492
label Biography information for Lord Lipsey more like this
1694337
registered interest false more like this
date less than 2024-03-06more like thismore than 2024-03-06
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury more like this
hansard heading Taxation: Electronic Government remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask His Majesty's Government why they do not include a postal address option on tax code notices to enable digitally excluded people to contact HMRC more easily. more like this
tabling member printed
Lord Lipsey more like this
uin HL3072 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2024-03-13more like thismore than 2024-03-13
answer text <p>HMRC removed postal address from notices to encourage customers to use their digital services and interact with them online through their Personal Tax Account. Customers can submit queries electronically via HMRC’s iForm, which is handled by a dedicated team similar post correspondence.</p><p>For those unable to engage online, HMRC continues to provide support through telephone, including the Extra Support Service. This service is for customers who cannot contact HMRC due to health or personal issues. They can request phone, video, or in-person appointments when calling the helplines, and HMRC’s advisers will assess their circumstances to offer the best option for them.</p><p>More information can be found on the Extra Support Service at:</p><p><a href="https://www.gov.uk/get-help-hmrc-extra-support" target="_blank">Get help from HMRC if you need extra support: Help you can get - GOV.UK (www.gov.uk)</a></p> more like this
answering member printed Baroness Vere of Norbiton more like this
question first answered
less than 2024-03-13T12:04:58.193Zmore like thismore than 2024-03-13T12:04:58.193Z
answering member
4580
label Biography information for Baroness Vere of Norbiton more like this
tabling member
2492
label Biography information for Lord Lipsey more like this
1360915
registered interest false more like this
date less than 2021-10-18more like thismore than 2021-10-18
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury more like this
hansard heading Taxation: Electronic Government remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government what steps they are taking to ensure that software providers for businesses participating in the Making Tax Digital programme do not pursue unfair profit-seeking behaviour. more like this
tabling member printed
Lord Taylor of Warwick more like this
uin HL3187 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2021-11-01more like thismore than 2021-11-01
answer text <p>HMRC works closely with the software industry to ensure that businesses have access to products that suit their budgets and needs.</p><p>The introduction of Making Tax Digital (MTD) for VAT has resulted in a competitive software market. Many businesses that were already using subscription-based accounting software before MTD saw their products upgraded for MTD compatibility for free. Several free and low-cost software products are available.</p><p>HMRC expects a similarly competitive market for MTD for Income Tax Self Assessment. The government remains committed to working with software suppliers to ensure there are free MTD for Income Tax Self Assessment software products for businesses with straightforward tax affairs.</p> more like this
answering member printed Lord Agnew of Oulton more like this
question first answered
less than 2021-11-01T17:14:07.8Zmore like thismore than 2021-11-01T17:14:07.8Z
answering member
4689
label Biography information for Lord Agnew of Oulton more like this
tabling member
1796
label Biography information for Lord Taylor of Warwick more like this
1328024
registered interest false more like this
date less than 2021-05-25more like thismore than 2021-05-25
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury more like this
hansard heading Taxation: Electronic Government remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government what steps they are taking to increase awareness of the impact of 'Making Tax Digital' on tax. more like this
tabling member printed
Lord Taylor of Warwick more like this
uin HL589 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2021-06-08more like thismore than 2021-06-08
answer text <p>The Government is committed to ensuring that businesses within scope of Making Tax Digital (MTD) understand the impact it will have on their business. All taxpayers within scope of MTD will receive direct contact from HMRC in advance of mandation outlining the changes and explaining how to comply.</p><p> </p><p>HMRC engage extensively with taxpayers, agents, and representative bodies to raise awareness of MTD through stakeholder forums, public events, webinars, social media, and publishing information and guidance on GOV.UK.</p><p> </p><p>MTD does not change the amount of tax a business has to pay, but rather when and how it reports tax information to HMRC. Two independent research studies commissioned by HMRC have found that small businesses that had joined MTD for VAT with fully integrated software reported spending less time on their tax and making fewer errors.</p> more like this
answering member printed Lord Agnew of Oulton more like this
question first answered
less than 2021-06-08T11:42:39.917Zmore like thismore than 2021-06-08T11:42:39.917Z
answering member
4689
label Biography information for Lord Agnew of Oulton more like this
tabling member
1796
label Biography information for Lord Taylor of Warwick more like this
1228019
registered interest false more like this
date less than 2020-07-27more like thismore than 2020-07-27
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury more like this
hansard heading Taxation: Electronic Government remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty's Government what assessment they have made of the impact of the Making Tax Digital programme on the productivity of the self-employed. more like this
tabling member printed
Lord West of Spithead more like this
uin HL7410 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2020-08-10more like thismore than 2020-08-10
answer text <p>The Government expects the Making Tax Digital programme to have a positive impact on the productivity of self-employed businesses, as set out in the Financial Secretary to the Treasury’s written ministerial statement on 21 July (HCWS400) and HMRC and HM Treasury’s publication “Building a trusted, modern tax administration” of the same date.</p><p>About 1.4 million businesses, some of whom are self-employed, have already joined Making Tax Digital (MTD) for their VAT affairs and many of these are already experiencing productivity gains associated with more digital ways of working, as set out in HMRC’s Evaluation of the MTD for VAT service published in March.</p><p> </p><p>The Enterprise Research Centre (2018) found that for micro-businesses, web-based accounting software delivered productivity increases of over 10%.</p> more like this
answering member printed Lord Agnew of Oulton more like this
question first answered
less than 2020-08-10T14:30:03.077Zmore like thismore than 2020-08-10T14:30:03.077Z
answering member
4689
label Biography information for Lord Agnew of Oulton more like this
tabling member
3834
label Biography information for Lord West of Spithead more like this