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506303
registered interest false more like this
date less than 2016-04-08more like thismore than 2016-04-08
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name CaTreasury more like this
hansard heading Revenue and Customs remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask Mr Chancellor of the Exchequer, how many (a) Post Transaction Valuation and (b) Pay As You Earn healthcare requests were made to HM Revenue and Customs' Shares and Assets Valuation team in (i) the 2015-16 tax year and (ii) previous tax years for which figures are available. more like this
tabling member constituency Leeds North West more like this
tabling member printed
Greg Mulholland more like this
uin 32668 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2016-04-18more like thismore than 2016-04-18
answer text <p>The figures below show the requests received by HM Revenue and Customs Shares and Assets Valuation in the last four tax years. Figures are also given for the total number of Post Transaction Valuation checks and those relating to the recently withdrawn income tax checks.</p><p> </p><p> </p><p> </p><table><tbody><tr><td><p> </p></td><td><p>PAYE healthcheck</p></td><td><p>Total Post Transaction Valuation Check</p></td><td><p>Income Tax Post Transaction Valuation Check</p></td></tr><tr><td><p>2015-16</p></td><td><p>39</p></td><td><p>1441</p></td><td><p>558</p></td></tr><tr><td><p>2014-15</p></td><td><p>48</p></td><td><p>1517</p></td><td><p>586</p></td></tr><tr><td><p>2013-14</p></td><td><p>69</p></td><td><p>1502</p></td><td><p>606</p></td></tr><tr><td><p>2012-13</p></td><td><p>71</p></td><td><p>1792</p></td><td><p>727</p></td></tr></tbody></table><p> </p> more like this
answering member constituency South West Hertfordshire more like this
answering member printed Mr David Gauke more like this
question first answered
less than 2016-04-18T15:53:18.263Zmore like thismore than 2016-04-18T15:53:18.263Z
answering member
1529
label Biography information for Mr David Gauke more like this
tabling member
1540
label Biography information for Greg Mulholland more like this
457465
registered interest true more like this
date less than 2016-03-03more like thismore than 2016-03-03
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name CaTreasury more like this
hansard heading Revenue and Customs remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask Mr Chancellor of the Exchequer, whether decisions to close HM Revenue and Customs offices are subject to ministerial approval on a case-by-case basis. more like this
tabling member constituency Glasgow South West more like this
tabling member printed
Chris Stephens more like this
uin 29663 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2016-03-08more like thismore than 2016-03-08
answer text <p>As HM Revenue and Customs (HMRC) announced in November, it is transforming the way it works to be able to deliver better public services at lower cost to the taxpayer, meeting the Government’s challenge to all departments to do more with less.</p><p>As part of that programme, HMRC plans to bring together its employees in 13 Regional Centres. These will be large, modern offices, equipped with the digital infrastructure and training facilities needed to build a more highly-skilled workforce.</p><p>Treasury Ministers are supportive of the objectives of HMRC’s transformation programme. However, HMRC is a non-ministerial department and decisions on where to locate the future Regional Centres are operational ones, which are ultimately approved by its Executive Committee.</p> more like this
answering member constituency South West Hertfordshire more like this
answering member printed Mr David Gauke more like this
question first answered
less than 2016-03-08T17:07:08.167Zmore like thismore than 2016-03-08T17:07:08.167Z
answering member
1529
label Biography information for Mr David Gauke more like this
tabling member
4463
label Biography information for Chris Stephens more like this
432638
registered interest false more like this
date less than 2015-11-26more like thismore than 2015-11-26
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name CaTreasury more like this
hansard heading Revenue and Customs remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask Mr Chancellor of the Exchequer, when he made the decision to close 170 local tax offices and replace them with 13 regional centres. more like this
tabling member constituency Sheffield, Heeley more like this
tabling member printed
Louise Haigh more like this
uin 17814 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2015-12-01more like thismore than 2015-12-01
answer text <p>HM Revenue and Customs (HMRC) first shared its transformation plans with its employees 18 months ago. Since then, it has held more than 2,000 events across the UK, talking to its employees about how and why it is changing. HMRC will be holding one-to-one discussions with each of its people to discuss next steps.</p> more like this
answering member constituency South West Hertfordshire more like this
answering member printed Mr David Gauke more like this
question first answered
less than 2015-12-01T16:45:14.437Zmore like thismore than 2015-12-01T16:45:14.437Z
answering member
1529
label Biography information for Mr David Gauke more like this
tabling member
4473
label Biography information for Louise Haigh more like this
422171
registered interest false more like this
date less than 2015-10-19more like thismore than 2015-10-19
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name CaTreasury more like this
hansard heading Revenue and Customs remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask Mr Chancellor of the Exchequer, on what dates officials or Ministers at HM Revenue and Customs have met (a) representatives of Mitie and (b) representatives of MiHomecare in the last year. more like this
tabling member constituency Cardiff South and Penarth more like this
tabling member printed
Stephen Doughty more like this
uin 12379 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2015-10-22more like thismore than 2015-10-22
answer text <p>HM Revenue and Customs does not comment on an individual taxpayer or company for reasons of confidentiality.</p> more like this
answering member constituency South West Hertfordshire more like this
answering member printed Mr David Gauke more like this
question first answered
less than 2015-10-22T14:56:12.323Zmore like thismore than 2015-10-22T14:56:12.323Z
answering member
1529
label Biography information for Mr David Gauke more like this
tabling member
4264
label Biography information for Stephen Doughty more like this
391704
registered interest false more like this
date less than 2015-07-21more like thismore than 2015-07-21
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name CaTreasury more like this
hansard heading Revenue and Customs remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 20 July 2015 to Question 6496, how much of the £800 million referred to in that Answer is allocated as additional spending in the Budget. more like this
tabling member constituency Newport West more like this
tabling member printed
Paul Flynn more like this
uin 8292 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2015-09-10more like thismore than 2015-09-10
answer text <p>HM Revenue and Customs received an additional £800m of funding at the Summer Budget 2015 for a range of measures to tackle evasion and non-compliance. The additional expenditure which covers both the funding and the investment is set out in line 54 of table 2.1 in Chapter 2 on page 72 of the Summer Budget 2015 document.</p><p> </p> more like this
answering member constituency South West Hertfordshire more like this
answering member printed Mr David Gauke more like this
grouped question UIN 8217 more like this
question first answered
less than 2015-09-10T14:58:04.453Zmore like thismore than 2015-09-10T14:58:04.453Z
answering member
1529
label Biography information for Mr David Gauke more like this
tabling member
545
label Biography information for Paul Flynn more like this
391726
registered interest false more like this
date less than 2015-07-21more like thismore than 2015-07-21
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name CaTreasury more like this
hansard heading Revenue and Customs remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask Mr Chancellor of the Exchequer, pursuant to the Answer of 20 July 2015 to Question 6496, how much of the £800 million referred to in the Answer will be invested in each year of the present Parliament. more like this
tabling member constituency Newport West more like this
tabling member printed
Paul Flynn more like this
uin 8217 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2015-09-10more like thismore than 2015-09-10
answer text <p>HM Revenue and Customs received an additional £800m of funding at the Summer Budget 2015 for a range of measures to tackle evasion and non-compliance. The additional expenditure which covers both the funding and the investment is set out in line 54 of table 2.1 in Chapter 2 on page 72 of the Summer Budget 2015 document.</p><p> </p> more like this
answering member constituency South West Hertfordshire more like this
answering member printed Mr David Gauke more like this
grouped question UIN 8292 more like this
question first answered
less than 2015-09-10T14:58:04.373Zmore like thismore than 2015-09-10T14:58:04.373Z
answering member
1529
label Biography information for Mr David Gauke more like this
tabling member
545
label Biography information for Paul Flynn more like this
390182
registered interest false more like this
date less than 2015-07-15more like thismore than 2015-07-15
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name CaTreasury more like this
hansard heading Revenue and Customs remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask Mr Chancellor of the Exchequer, if he will conduct a public consultation on the HM Revenue and Customs Building our Future programme. more like this
tabling member constituency Newport West more like this
tabling member printed
Paul Flynn more like this
uin 7449 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2015-07-23more like thismore than 2015-07-23
answer text <p>Building our Future is an internal communications exercise in which HM Revenue and Customs (HMRC) is having a conversation with its workforce about the future of the department, and how it can change its ways of working to meet customer needs and maximise tax compliance.</p><p> </p><p> </p><p> </p><p>HMRC regularly engages with its stakeholders on the ways it is changing, which include investing in new digital services and data analysis to improve the customer experience and reduce tax error and fraud.</p><p> </p><p> </p><p> </p><p>Its annual report for 2014-15 has just been published showing that HMRC has brought in record revenues of £517.7 billion last year, and sets out the department’s future development plans.</p><p> </p> more like this
answering member constituency South West Hertfordshire more like this
answering member printed Mr David Gauke more like this
question first answered
less than 2015-07-23T14:52:22.477Zmore like thismore than 2015-07-23T14:52:22.477Z
answering member
1529
label Biography information for Mr David Gauke more like this
tabling member
545
label Biography information for Paul Flynn more like this
390203
registered interest false more like this
date less than 2015-07-15more like thismore than 2015-07-15
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name CaTreasury more like this
hansard heading Revenue and Customs remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask Mr Chancellor of the Exchequer, what assessment he has made of the effect of moving HM Revenue and Customs services online on people using such services who are without access to the technology required for online access. more like this
tabling member constituency Bristol North West more like this
tabling member printed
Charlotte Leslie more like this
uin 7332 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2015-07-24more like thismore than 2015-07-24
answer text <p>We recognise there will always be individuals who need extra support using digital channels and we acknowledge that the continued growth and development of our digital services cannot be at the expense of people who cannot use them, do not have the technology, or who struggle to use them. Our digital strategy incorporates principles for supporting people who need help and those who are digitally excluded.</p><p> </p><p>The strategy can be found at:</p><p>https://www.gov.uk/government/publications/hmrc-digital-strategy-2014/hmrc-digital-strategy-2014</p><p> </p><p> </p><p> </p> more like this
answering member constituency East Hampshire more like this
answering member printed Damian Hinds more like this
question first answered
less than 2015-07-24T13:24:48.61Zmore like thismore than 2015-07-24T13:24:48.61Z
answering member
3969
label Biography information for Damian Hinds more like this
tabling member
3933
label Biography information for Charlotte Leslie more like this
389477
registered interest false more like this
date less than 2015-07-13more like thismore than 2015-07-13
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury more like this
hansard heading Revenue and Customs remove filter
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask Mr Chancellor of the Exchequer, what steps his Department is taking to support people who (a) do not have access to a computer or the internet or (b) are not computer and internet literate to access HM Revenue and Customs' services. more like this
tabling member constituency Liverpool, Wavertree more like this
tabling member printed
Luciana Berger more like this
uin 6872 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2015-07-20more like thismore than 2015-07-20
answer text <p>HM Revenue and Customs (HMRC) recognise that their customers' needs are varied and that some of their customers will have difficulty or would prefer not to manage their tax affairs online. It won’t be compulsory for people to interact with them digitally and they will continue to provide help and support to ensure that they can access HMRC services.</p><p> </p><p> </p><p> </p><p>HMRC are running a digital inclusion project to design and implement their future support models for digitally excluded customers. They are about to trial an initiative using a third party to help support people without access to digital or the skills and confidence to use it.</p><p> </p><p> </p><p> </p><p>HMRC are also actively developing our role in the Digital Friends initiative, promoting and encouraging staff to find someone they know who needs help to go online, and give them basic advice and support on skills.</p><p> </p><p> </p><p> </p><p>Additionally, and in line with the Government Digital Service (GDS) service standard, every new or redesigned HMRC digital service must first undertake detailed research with digitally excluded customers, including those who do not have access to a computer or are not computer literate.</p><p> </p><p> </p><p> </p><p>Service designers must use this insight to provide service specific support for digitally excluded customers, both before and at the point of contact. The focus is on helping customers to use digital, but must also provide appropriate alternative ways for customers to transact with HMRC where research shows there may be a need.</p><p> </p><p> </p><p> </p><p>HMRC is also designing and rolling out specific training to contact handling advisers on how to recognise digitally excluded customers, and quickly identify and offer appropriate solutions that will meet their needs.</p><p> </p>
answering member constituency South West Hertfordshire more like this
answering member printed Mr David Gauke more like this
question first answered
less than 2015-07-20T15:45:21.233Zmore like thismore than 2015-07-20T15:45:21.233Z
answering member
1529
label Biography information for Mr David Gauke more like this
tabling member
4036
label Biography information for Luciana Berger more like this
386097
registered interest false more like this
date less than 2015-06-29more like thismore than 2015-06-29
answering body
HM Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury more like this
hansard heading Revenue and Customs remove filter
house id 2 more like this
legislature
25277
pref label House of Lords more like this
question text To ask Her Majesty’s Government, following the recent closure of the Euston and Lambeth office of HM Revenue and Customs, how many centres remain in (1) London, and (2) the United Kingdom as a whole, where a member of the public can obtain a face-to-face meeting with a revenue official. more like this
tabling member printed
Lord Quirk more like this
uin HL896 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2015-07-09more like thismore than 2015-07-09
answer text <p>HMRC currently have no walk in centres in any part of the United Kingdom.</p><p> </p><p> </p><p> </p><p>Following public consultation, from June 2014, HMRC introduced a new service for customers who need extra help to get their taxes and entitlements right. This replaced the network of walk-in Enquiry Centres. The service can be accessed in a number of different ways and detailed information can be found on Gov.UK.</p><p> </p><p> </p><p> </p><p>Where a face-to-face meeting is most appropriate, a new team of mobile advisers will arrange to meet our customers at one of the 336 convenient locations in the community throughout the country, or at their home if a mobility difficulty exists.</p><p> </p> more like this
answering member printed Lord O'Neill of Gatley more like this
question first answered
less than 2015-07-09T14:09:33.453Zmore like thismore than 2015-07-09T14:09:33.453Z
answering member
4536
label Biography information for Lord O'Neill of Gatley more like this
tabling member
3254
label Biography information for Lord Quirk more like this