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1669216

registered interest
date	10/11/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average time taken was for his Department to respond to enquiries about Personal Independence Payments in the period between June 2023 and September 2023.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	1384
answer	answer is ministerial correction date of answer 21/11/2023 answer text <p>Enquiries relating to Personal Independence Payment (PIP) can come through various channels and relate to many different areas of work. An enquiry could be made for a range of reasons and could involve several contacts or multiple requests. For these reasons we are unable to provide an average response time.</p><p> </p><p>For telephony enquiries we operate a service where most enquiries are handled at the point of contact in real time by our Case Workers on the PIP enquiry line. Some enquiries will be forwarded (transferred) to more experienced colleagues or specialists, and in a very small number of cases a call back may be needed.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 21/11/2023 15:04:36 answering member 4369 label Biography information for Tom Pursglove
tabling member	4640 label Biography information for David Linden

1436913

registered interest
date	01/03/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, for what reason documentation produced by her Department informs claimants of personal independence payments not to send in a supporting letter from their GP.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	132343
answer	answer is ministerial correction date of answer 08/03/2022 answer text <p><strong> </strong></p><p>When individuals make a claim to Personal Independence Payment (PIP) they are encouraged to provide relevant evidence which they already have. This can include information from a GP. We do not advise claimants to request additional documents as this may slow down their claim, or incur a cost. GPs can charge their patients for producing additional supporting evidence and they may not always be best placed to provide evidence of a claimant’s functional capabilities.</p><p> </p><p>Part 1 of the PIP Assessment Guide (PIPAG) - Personal Independence Payment (PIP) assessment guide for assessment providers - GOV.UK (www.gov.uk) - for Health Professionals who carry out PIP assessments, includes guidance at section 1.4 requiring them to review each claim to determine whether further evidence is needed. It also advises on the most appropriate source of further evidence considering a range of professionals who may be involved in supporting the claimant.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 08/03/2022 14:39:31 answering member 1609 label Biography information for Chloe Smith
tabling member	4640 label Biography information for David Linden

1356902

registered interest
date	20/09/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to her Written Statement of 20 September 2021, Personal Independence Payment (PIP) Update, if she will publish further detail on (a) the work involved in the Administrative Exercise including the different stages of work to be carried out and (b) the date on which she expects the Administrative Exercise to be completed.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	51807
answer	answer is ministerial correction date of answer 01/11/2021 answer text <p><strong> </strong></p><p>We currently estimate between 320,000 and 340,000 claimants will need their claims to be reviewed as a result of the MM judgment. Early estimates are subject to uncertainty and we will be refining this estimate as the exercise progresses. The exercise includes claims that were in payment on 6 April 2016 (the date of the original Upper Tribunal decision) as well as claims where DWP made a decision on or after 6 April 2016, including some claims where we did not award PIP. Where these claimants have made more than one claim for PIP each claim will need to be reviewed. The Department published updated guidance implementing the judgment from 17 September 2020, so new PIP decisions from that date already reflect the judgment and will not be reviewed as part of the exercise.</p><p> </p><p>We are not planning to invite claimants for an assessment. However, we may contact them for more information, so that we can make a decision on their claim. We will write to all claimants whose claim(s) we review. Claimants entitled to more PIP following a review will have their award increased and will receive backdated payments.</p><p> </p><p>It is too early for us to give a date by which we expect to have completed all the reviews.</p><p> </p><p> </p> answering member constituency Norwich North answering member printed Chloe Smith grouped question UIN 51700 51808 question first answered 01/11/2021 15:47:35 answering member 1609 label Biography information for Chloe Smith previous answer version 23500 answering member constituency Norwich North answering member printed Chloe Smith answering member 1609 label Biography information for Chloe Smith
tabling member	4640 label Biography information for David Linden

1356903

registered interest
date	20/09/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to her Written Statement of 20 September 2021, Personal Independence Payment (PIP) Update, how many individual PIP claims will be reviewed over the course of the Administrative Exercise.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	51808
answer	answer is ministerial correction date of answer 01/11/2021 answer text <p><strong> </strong></p><p>We currently estimate between 320,000 and 340,000 claimants will need their claims to be reviewed as a result of the MM judgment. Early estimates are subject to uncertainty and we will be refining this estimate as the exercise progresses. The exercise includes claims that were in payment on 6 April 2016 (the date of the original Upper Tribunal decision) as well as claims where DWP made a decision on or after 6 April 2016, including some claims where we did not award PIP. Where these claimants have made more than one claim for PIP each claim will need to be reviewed. The Department published updated guidance implementing the judgment from 17 September 2020, so new PIP decisions from that date already reflect the judgment and will not be reviewed as part of the exercise.</p><p> </p><p>We are not planning to invite claimants for an assessment. However, we may contact them for more information, so that we can make a decision on their claim. We will write to all claimants whose claim(s) we review. Claimants entitled to more PIP following a review will have their award increased and will receive backdated payments.</p><p> </p><p>It is too early for us to give a date by which we expect to have completed all the reviews.</p><p> </p><p> </p> answering member constituency Norwich North answering member printed Chloe Smith grouped question UIN 51700 51807 question first answered 01/11/2021 15:47:35 answering member 1609 label Biography information for Chloe Smith previous answer version 23501 answering member constituency Norwich North answering member printed Chloe Smith answering member 1609 label Biography information for Chloe Smith
tabling member	4640 label Biography information for David Linden

1356904

registered interest
date	20/09/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Written Statement of 20 September 2021, Personal Independence Payment (PIP) Update, HCWS294, what additional support her Department plans to provide to those who request it and whose PIP claim is awaiting review as part of the Administrative Exercise.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	51809
answer	answer is ministerial correction date of answer 24/09/2021 answer text <p>We are committed to ensuring that claimants receive the PIP support they are entitled to. The Department is contacting claimants who may be affected and we may ask for further information about the help they needed. We want to ensure we have all the relevant evidence when making a decision and get the right outcome for claimants when reviewing their claim, as part of the administrative exercise.</p><p>We recognise that the Department comes into contact with some claimants who are potentially very vulnerable. That is why claimants with a severe mental health or behavioural condition, learning disability, developmental disorder or cognitive problems, who may have difficulty engaging with the process, and with no support network in place, can be provided with additional support during the process if they need it.</p><p>This support can include arranging to speak to a representative, carer or other support worker at a convenient time and allowing additional time to provide further information. Where we identify there may be an impact on health, safety and wellbeing of an individual when they receive an arrears payment as part of the exercise, we will work with claimants to understand their needs and seek to help them in identifying and accessing the help that they require.</p> answering member constituency Norwich North answering member printed Chloe Smith question first answered 24/09/2021 16:10:31 answering member 1609 label Biography information for Chloe Smith previous answer version 23502 answering member constituency Norwich North answering member printed Chloe Smith answering member 1609 label Biography information for Chloe Smith
tabling member	4640 label Biography information for David Linden

1356905

registered interest
date	20/09/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Written Statement of 20 September 2021, Personal Independence Payment (PIP) Update, HCWS294, how her Department plans to prioritise PIP claims for review as part of the Administrative Exercise.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	51810
answer	answer is ministerial correction date of answer 28/09/2021 answer text <p>As part of this exercise we are prioritising cases of terminally ill claimants. The remainder of cases will be reviewed in chronological order, starting with the earliest cases first. I can also confirm it is the Department’s policy to review cases where the claimant is now deceased to ensure that their next of kin receive payments.</p> answering member constituency Norwich North answering member printed Chloe Smith grouped question UIN 51811 question first answered 28/09/2021 13:52:41 answering member 1609 label Biography information for Chloe Smith previous answer version 23503 answering member constituency Norwich North answering member printed Chloe Smith answering member 1609 label Biography information for Chloe Smith
tabling member	4640 label Biography information for David Linden

1356906

registered interest
date	20/09/2021
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Personal Independence Payment
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, with reference to the Written Statement of 20 September 2021, Personal Independence Payment (PIP) Update, HCWS294, whether her Department plans to review the PIP claims of deceased claimants as part of the Administrative Exercise; and whether posthumous backdated payments will be made to the family of claimants where it has been found that more support should have been given.
tabling member constituency	Glasgow East
tabling member printed	David Linden
uin	51811
answer	answer is ministerial correction date of answer 28/09/2021 answer text <p>As part of this exercise we are prioritising cases of terminally ill claimants. The remainder of cases will be reviewed in chronological order, starting with the earliest cases first. I can also confirm it is the Department’s policy to review cases where the claimant is now deceased to ensure that their next of kin receive payments.</p> answering member constituency Norwich North answering member printed Chloe Smith grouped question UIN 51810 question first answered 28/09/2021 13:52:41 answering member 1609 label Biography information for Chloe Smith previous answer version 23504 answering member constituency Norwich North answering member printed Chloe Smith answering member 1609 label Biography information for Chloe Smith
tabling member	4640 label Biography information for David Linden