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1522901

registered interest
date	17/10/2022
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	General Practitioners
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what steps the Government is taking to increase the number of face to face GP appointments.
tabling member constituency	York Outer
tabling member printed	Julian Sturdy
uin	64068
answer	answer is ministerial correction date of answer 27/10/2022 answer text <p>On 22 September 2022, we announced “Our Plan for Patients,” which contains measures to help people make an informed choice about which practice is best for them, book an appointment more easily, benefit from more options when they need care and bolster general practice teams with other professionals who can help them. This should increase the availability of appointments, including face-to-face appointments.</p><p>NHS England guidance is clear that GP practices must provide face to face appointments, alongside remote consultations, and should respect preferences for face-to-face care unless there are good clinical reasons to the contrary.</p><p>Remote consultations can provide additional choice, flexibility and convenience for patients. However a blended offer of face to face and remote consultations is important because remote access is not suitable for all patients or in all circumstances. We expect patients to experience the same high quality of care regardless of how they access their GP surgery.</p> answering member constituency Colchester answering member printed Will Quince question first answered 27/10/2022 08:42:49 answering member 4423 label Biography information for Will Quince
tabling member	4079 label Biography information for Julian Sturdy

1350938

registered interest
date	18/08/2021
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	General Practitioners
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the potential effect on access to GPs of the transition to a telephone and online triage model for appointments.
tabling member constituency	York Outer
tabling member printed	Julian Sturdy
uin	40874
answer	answer is ministerial correction date of answer 08/09/2021 answer text <p>General Practices (GP) have remained open throughout the pandemic, offering face to face appointments to those who need them as well as telephone and online consultations and are grateful for the effort they have made to support their patients. As outlined in the NHS England and NHS Improvement’s letter of the 19 July 2021 to GP practices, it remains a clear expectation that practices should offer a blend of face to face and remote appointments, with remote triage where possible. This is the approach many practices are taking and in July 2021, over half of all appointments (excluding vaccination appointments) were face to face (57.2%).</p><p>NHS England and NHS Improvement have commissioned an independent evaluation to understand the impact for staff, patients and the wider health and care system of using digital tools in primary care (and in particular the effectiveness of online consultation systems and triage approaches in general practice) to inform its long-term strategy.</p><p>The Department continues to work with NHS England and NHS Improvement and GPs to assess the impact of different types of appointment and to improve access for all patient groups. The public sector equality duty requires public authorities to have due regard to the impact of their policies on different protected characteristics, one of which is age.</p> answering member constituency Bury St Edmunds answering member printed Jo Churchill grouped question UIN 40875 40876 40877 question first answered 08/09/2021 11:09:18 answering member 4380 label Biography information for Jo Churchill
tabling member	4079 label Biography information for Julian Sturdy

1350939

registered interest
date	18/08/2021
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	General Practitioners
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what steps his Department took to consult patients prior to the transition to a telephone and online triage model for appointments across general practice.
tabling member constituency	York Outer
tabling member printed	Julian Sturdy
uin	40875
answer	answer is ministerial correction date of answer 08/09/2021 answer text <p>General Practices (GP) have remained open throughout the pandemic, offering face to face appointments to those who need them as well as telephone and online consultations and are grateful for the effort they have made to support their patients. As outlined in the NHS England and NHS Improvement’s letter of the 19 July 2021 to GP practices, it remains a clear expectation that practices should offer a blend of face to face and remote appointments, with remote triage where possible. This is the approach many practices are taking and in July 2021, over half of all appointments (excluding vaccination appointments) were face to face (57.2%).</p><p>NHS England and NHS Improvement have commissioned an independent evaluation to understand the impact for staff, patients and the wider health and care system of using digital tools in primary care (and in particular the effectiveness of online consultation systems and triage approaches in general practice) to inform its long-term strategy.</p><p>The Department continues to work with NHS England and NHS Improvement and GPs to assess the impact of different types of appointment and to improve access for all patient groups. The public sector equality duty requires public authorities to have due regard to the impact of their policies on different protected characteristics, one of which is age.</p> answering member constituency Bury St Edmunds answering member printed Jo Churchill grouped question UIN 40874 40876 40877 question first answered 08/09/2021 11:09:18 answering member 4380 label Biography information for Jo Churchill
tabling member	4079 label Biography information for Julian Sturdy

1350940

registered interest
date	18/08/2021
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	General Practitioners
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, with reference to the guidance issued by his Department in May 2021 requiring general practices to offer face-to-face appointments, what steps his Department is taking to ensure that face-to-face appointments are being offered to patients across general practice.
tabling member constituency	York Outer
tabling member printed	Julian Sturdy
uin	40876
answer	answer is ministerial correction date of answer 08/09/2021 answer text <p>General Practices (GP) have remained open throughout the pandemic, offering face to face appointments to those who need them as well as telephone and online consultations and are grateful for the effort they have made to support their patients. As outlined in the NHS England and NHS Improvement’s letter of the 19 July 2021 to GP practices, it remains a clear expectation that practices should offer a blend of face to face and remote appointments, with remote triage where possible. This is the approach many practices are taking and in July 2021, over half of all appointments (excluding vaccination appointments) were face to face (57.2%).</p><p>NHS England and NHS Improvement have commissioned an independent evaluation to understand the impact for staff, patients and the wider health and care system of using digital tools in primary care (and in particular the effectiveness of online consultation systems and triage approaches in general practice) to inform its long-term strategy.</p><p>The Department continues to work with NHS England and NHS Improvement and GPs to assess the impact of different types of appointment and to improve access for all patient groups. The public sector equality duty requires public authorities to have due regard to the impact of their policies on different protected characteristics, one of which is age.</p> answering member constituency Bury St Edmunds answering member printed Jo Churchill grouped question UIN 40874 40875 40877 question first answered 08/09/2021 11:09:18 answering member 4380 label Biography information for Jo Churchill
tabling member	4079 label Biography information for Julian Sturdy

1350941

registered interest
date	18/08/2021
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	General Practitioners
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what assessment his Department has made of the potential impact on older people and those who are less confident with technology of the transition to an online and telephone triage model across general practice; and whether his Department plans to put in place measures to respond to the impact of that transition on those groups of people.
tabling member constituency	York Outer
tabling member printed	Julian Sturdy
uin	40877
answer	answer is ministerial correction date of answer 08/09/2021 answer text <p>General Practices (GP) have remained open throughout the pandemic, offering face to face appointments to those who need them as well as telephone and online consultations and are grateful for the effort they have made to support their patients. As outlined in the NHS England and NHS Improvement’s letter of the 19 July 2021 to GP practices, it remains a clear expectation that practices should offer a blend of face to face and remote appointments, with remote triage where possible. This is the approach many practices are taking and in July 2021, over half of all appointments (excluding vaccination appointments) were face to face (57.2%).</p><p>NHS England and NHS Improvement have commissioned an independent evaluation to understand the impact for staff, patients and the wider health and care system of using digital tools in primary care (and in particular the effectiveness of online consultation systems and triage approaches in general practice) to inform its long-term strategy.</p><p>The Department continues to work with NHS England and NHS Improvement and GPs to assess the impact of different types of appointment and to improve access for all patient groups. The public sector equality duty requires public authorities to have due regard to the impact of their policies on different protected characteristics, one of which is age.</p> answering member constituency Bury St Edmunds answering member printed Jo Churchill grouped question UIN 40874 40875 40876 question first answered 08/09/2021 11:09:18 answering member 4380 label Biography information for Jo Churchill
tabling member	4079 label Biography information for Julian Sturdy