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<p>Overall patient satisfaction is driven by a range of factors, including accessing
a general practitioner (GP) appointment at a convenient time, ability to see a preferred
GP and the quality of the conversation with the GP.</p><p> </p><p>The Government recognises
the importance of timely access to general practice. The PM Challenge Fund has allocated
£50 million to pilot ways to improve access around the country, to give GPs the flexibility
to meet the needs of the local population.</p><p> </p><p>In addition, the new GP contract
introduced a new Enhanced Service, which includes a commitment to same day phone consultations
with a professional in the GP surgery, where necessary, for the most at risk in the
population.</p><p> </p>
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