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1714976

registered interest
date	30/04/2024
answering body	Department for Energy Security and Net Zero
answering dept id	215
answering dept short name	Energy Security and Net Zero
answering dept sort name	Energy Security and Net Zero
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Energy Security and Net Zero, what steps her Department is taking to help support people who require entry to a neighbour's property for the purpose of recording their energy meter readings.
tabling member constituency	Cities of London and Westminster
tabling member printed	Nickie Aiken
uin	24324
answer	answer is ministerial correction date of answer 08/05/2024 answer text <p>Rights of entry are governed by civil law, not energy policy or regulation. Energy suppliers have limited rights of entry to fit, fix and read meters. Whether an individual or energy supplier is able to enter a property which is not the home of the customer is a matter of civil law. Householders can seek advice from organisations such as Citizens Advice.</p> answering member constituency Derby North answering member printed Amanda Solloway question first answered 08/05/2024 11:03:07 answering member 4372 label Biography information for Amanda Solloway
tabling member	4741 label Biography information for Nickie Aiken

1713463

registered interest
date	24/04/2024
answering body	Department for Energy Security and Net Zero
answering dept id	215
answering dept short name	Energy Security and Net Zero
answering dept sort name	Energy Security and Net Zero
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Energy Security and Net Zero, how many and what proportion of householders declined the installation of a smart meter in 2023.
tabling member constituency	East Londonderry
tabling member printed	Mr Gregory Campbell
uin	23411
answer	answer is ministerial correction date of answer 29/04/2024 answer text <p>The Department does not hold information on households declining a smart meter installation.</p> answering member constituency Derby North answering member printed Amanda Solloway question first answered 29/04/2024 08:26:58 answering member 4372 label Biography information for Amanda Solloway
tabling member	1409 label Biography information for Mr Gregory Campbell

1713566

registered interest
date	24/04/2024
answering body	Department for Energy Security and Net Zero
answering dept id	215
answering dept short name	Energy Security and Net Zero
answering dept sort name	Energy Security and Net Zero
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Energy Security and Net Zero, what estimate she has made of the number of households that have received compensation for having had a pre-payment meter fitted against their will.
tabling member constituency	Slough
tabling member printed	Mr Tanmanjeet Singh Dhesi
uin	23547
answer	answer is ministerial correction date of answer 01/05/2024 answer text <p>Suppliers have so far carried out 150,000 assessments to make sure those impacted get the compensation they deserve. Of these cases, around 2,500 customers were identified as needing compensation - and around 60% of those have received it, with payments planned for another 1,000 customers. We expect suppliers to work and day and night to issue these remaining payments - there is no excuse for delay. While this is a matter for Ofgem, I have spoken to Ofgem about their responsibilities and the need for suppliers to speed up payments. I will continue to monitor this very closely.</p><p> </p> answering member constituency Derby North answering member printed Amanda Solloway question first answered 01/05/2024 05:25:24 answering member 4372 label Biography information for Amanda Solloway
tabling member	4638 label Biography information for Mr Tanmanjeet Singh Dhesi

1713635

registered interest
date	24/04/2024
answering body	Department for Energy Security and Net Zero
answering dept id	215
answering dept short name	Energy Security and Net Zero
answering dept sort name	Energy Security and Net Zero
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Energy Security and Net Zero, what recent discussions she has had with Ofgem on compensation from energy companies to consumers for the forced installation of prepayment meters.
tabling member constituency	Angus
tabling member printed	Dave Doogan
uin	23586
answer	answer is ministerial correction date of answer 29/04/2024 answer text <p>Suppliers have so far carried out 150,000 assessments to make sure those impacted get the compensation they deserve. Of these cases, around 2,500 customers were identified as needing compensation - and around 60% of those have received it, with payments planned for another 1,000 customers. We expect suppliers to work day and night to issue these remaining payments - there is no excuse for delay. While this is a matter for Ofgem, I have spoken to Ofgem about their responsibilities and the need for suppliers to speed up payments. I will continue to monitor this very closely.</p> answering member constituency Derby North answering member printed Amanda Solloway grouped question UIN 23587 23588 question first answered 29/04/2024 10:53:59 answering member 4372 label Biography information for Amanda Solloway
tabling member	4736 label Biography information for Dave Doogan

1713636

registered interest
date	24/04/2024
answering body	Department for Energy Security and Net Zero
answering dept id	215
answering dept short name	Energy Security and Net Zero
answering dept sort name	Energy Security and Net Zero
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Energy Security and Net Zero, what discussions she has had with Ofgem on the number of people who have yet to receive compensation from energy companies for the forced installation of prepayment meters.
tabling member constituency	Angus
tabling member printed	Dave Doogan
uin	23587
answer	answer is ministerial correction date of answer 29/04/2024 answer text <p>Suppliers have so far carried out 150,000 assessments to make sure those impacted get the compensation they deserve. Of these cases, around 2,500 customers were identified as needing compensation - and around 60% of those have received it, with payments planned for another 1,000 customers. We expect suppliers to work day and night to issue these remaining payments - there is no excuse for delay. While this is a matter for Ofgem, I have spoken to Ofgem about their responsibilities and the need for suppliers to speed up payments. I will continue to monitor this very closely.</p> answering member constituency Derby North answering member printed Amanda Solloway grouped question UIN 23586 23588 question first answered 29/04/2024 10:53:59 answering member 4372 label Biography information for Amanda Solloway
tabling member	4736 label Biography information for Dave Doogan

1713637

registered interest
date	24/04/2024
answering body	Department for Energy Security and Net Zero
answering dept id	215
answering dept short name	Energy Security and Net Zero
answering dept sort name	Energy Security and Net Zero
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Energy Security and Net Zero, what discussions she has had with Ofgem on the number of people who have yet to be assessed as eligible for compensation from energy companies for the forced installation of prepayment meters.
tabling member constituency	Angus
tabling member printed	Dave Doogan
uin	23588
answer	answer is ministerial correction date of answer 29/04/2024 answer text <p>Suppliers have so far carried out 150,000 assessments to make sure those impacted get the compensation they deserve. Of these cases, around 2,500 customers were identified as needing compensation - and around 60% of those have received it, with payments planned for another 1,000 customers. We expect suppliers to work day and night to issue these remaining payments - there is no excuse for delay. While this is a matter for Ofgem, I have spoken to Ofgem about their responsibilities and the need for suppliers to speed up payments. I will continue to monitor this very closely.</p> answering member constituency Derby North answering member printed Amanda Solloway grouped question UIN 23586 23587 question first answered 29/04/2024 10:53:59 answering member 4372 label Biography information for Amanda Solloway
tabling member	4736 label Biography information for Dave Doogan

1712669

registered interest
date	22/04/2024
answering body	Department for Energy Security and Net Zero
answering dept id	215
answering dept short name	Energy Security and Net Zero
answering dept sort name	Energy Security and Net Zero
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Energy Security and Net Zero, if she will make an assessment of the adequacy of gas and electricity suppliers' licence obligation to inspect their customers’ meters.
tabling member constituency	Bradford South
tabling member printed	Judith Cummins
uin	22964
answer	answer is ministerial correction date of answer 26/04/2024 answer text <p>Licensing is matter for the expert independent regulator, Ofgem. Licence conditions require that a customer’s bill is based on the best available metering information, and that where a supplier visits a customer’s premises, staff are properly trained to carry out such visits safely and effectively. Suppliers must take all reasonable steps to obtain meter readings at least annually.</p> answering member constituency Derby North answering member printed Amanda Solloway question first answered 26/04/2024 05:27:19 answering member 4372 label Biography information for Amanda Solloway
tabling member	4391 label Biography information for Judith Cummins

1700008

registered interest
date	12/04/2024
answering body	Department for Energy Security and Net Zero
answering dept id	215
answering dept short name	Energy Security and Net Zero
answering dept sort name	Energy Security and Net Zero
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Energy Security and Net Zero, what information her Department holds on the number of reports of faulty smart meters in (a) the North West, (b) Lancashire and (c) Preston in the last 12 months; and what steps her Department is taking to ensure energy companies are accountable for the quality of smart meters they install.
tabling member constituency	Preston
tabling member printed	Sir Mark Hendrick
uin	20887
answer	answer is ministerial correction date of answer 22/04/2024 answer text <p>Almost 9 in 10 smart meters are sending automatic readings, but those that don’t will still be accurately measuring consumers’ energy, like a traditional meter.</p><p>The Government is working closely with industry to drive down the number of smart meters not sending automatic readings. The numbers are improving but more progress is needed.</p><p> </p><p>Energy suppliers have an obligation to take all reasonable steps to operate smart meters in smart mode and Ofgem are responsible for regulating suppliers against this obligation.</p><p> </p><p>The Government does not hold geographic data on smart meters that aren’t sending automatic readings.</p> answering member constituency Derby North answering member printed Amanda Solloway question first answered 22/04/2024 10:55:49 answering member 4372 label Biography information for Amanda Solloway
tabling member	473 label Biography information for Sir Mark Hendrick

1700326

registered interest
date	12/04/2024
answering body	Department for Energy Security and Net Zero
answering dept id	215
answering dept short name	Energy Security and Net Zero
answering dept sort name	Energy Security and Net Zero
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Energy Security and Net Zero, pursuant to the Answer of 15 March 2024 to Question 18893 on Energy: Meters, whether her Department has had recent discussions with energy providers on the availability of technological solutions for households to replace radio teleswitching meters.
tabling member constituency	Inverness, Nairn, Badenoch and Strathspey
tabling member printed	Drew Hendry
uin	21128
answer	answer is ministerial correction date of answer 22/04/2024 answer text <p>Smart meters are the natural technological solution to replace the Radio Teleswitching Service (RTS) and associated meters.</p> answering member constituency Derby North answering member printed Amanda Solloway question first answered 22/04/2024 10:43:43 answering member 4372 label Biography information for Amanda Solloway
tabling member	4467 label Biography information for Drew Hendry

1696457

registered interest
date	15/03/2024
answering body	Department for Energy Security and Net Zero
answering dept id	215
answering dept short name	Energy Security and Net Zero
answering dept sort name	Energy Security and Net Zero
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Energy Security and Net Zero, what discussions her Department has had with Ofgem on alternative energy meter arrangements for households reliant on Radio Teleswitch.
tabling member constituency	Inverness, Nairn, Badenoch and Strathspey
tabling member printed	Drew Hendry
uin	18893
answer	answer is ministerial correction date of answer 20/03/2024 answer text <p>In their recent open letter, the Office for Gas and Electricity Markets (Ofgem) set a clear expectation that energy suppliers must replace Radio Teleswitch Service (RTS) meters in a timely and efficient manner, before the RTS is switched off (now confirmed by EnergyUK as the end of June 2025). Households should contact their energy supplier to arrange their upgrades, so they can continue to benefit from multi rate tariffs.</p><p> </p><p>The Department will continue to engage with Ofgem and industry on this matter.</p> answering member constituency Derby North answering member printed Amanda Solloway question first answered 20/03/2024 16:37:17 answering member 4372 label Biography information for Amanda Solloway
tabling member	4467 label Biography information for Drew Hendry