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1203008

registered interest
date	11/06/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps the Government is taking to tackle defects in smart meters; and if he will make a statement.
tabling member constituency	Christchurch
tabling member printed	Sir Christopher Chope
uin	58617
answer	answer is ministerial correction date of answer 16/06/2020 answer text <p>Energy suppliers are required by their licence conditions to take all reasonable steps to install and maintain a fully functioning smart metering system for their customers.</p><p> </p><p>When smart meters are installed, if a fault is identified then the customer should be made aware of the problem, what the resolution is likely to be, who will be resolving the fault, and the approximate timescales of the resolution.</p><p> </p><p>Ofgem, as the energy market regulator, is responsible for overseeing energy supplier conduct and can take enforcement action if energy suppliers do not meet their rollout obligations.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 16/06/2020 13:58:29 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	242 label Biography information for Sir Christopher Chope

1201431

registered interest
date	08/06/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps the Government has taken to support energy suppliers in meeting smart meter installation targets during the covid-19 outbreak.
tabling member constituency	Nottingham North
tabling member printed	Alex Norris
uin	56131
answer	answer is ministerial correction date of answer 16/06/2020 answer text <p>Ofgem wrote to energy suppliers on 8 April 2020 to provide them with flexibility to temporarily deprioritise non-essential meter installations. This enabled energy suppliers to focus on: ensuring that customer needs were met, particularly the most vulnerable; maintaining secure, reliable and safe supplies of energy to consumers in the short to medium term; and ensuring the safety and protection of consumers and their workforces.</p><p> </p><p>The Government is working with energy suppliers to re-mobilise the roll-out of smart meters, further to guidance published on 11 May 2020 on working safely in people’s homes during COVID-19.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 16/06/2020 14:18:01 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4641 label Biography information for Alex Norris

1200784

registered interest
date	05/06/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many households in (a) Linlithgow and East Falkirk constituency, (b) Scotland and (c) the UK have prepayment meters; and what the change in the number of such meters was in each of those areas over the last five years.
tabling member constituency	Linlithgow and East Falkirk
tabling member printed	Martyn Day
uin	55093
answer	answer is ministerial correction date of answer 15/06/2020 answer text <p>The latest Ofgem data on Prepayment Meters (PPM) shows that there are 4.3 million customers using PPM meters, which represents around 15% of all customers in Great Britain.</p><p> </p><p>Neither Ofgem nor the Department of Business, Energy &amp; Industrial Strategy routinely collect regional PPM customer numbers However, in 2017 BIES collected a one off local authority area breakdown, which showed there were 460,529 PPM customers in Scotland, 14,008 PPM customers in the Falkirk Council local authority area and 13,143 for the West Lothian Council local authority area. This data does not include customers who pay for their gas using a PPM as this data has not been compiled, however there are fewer gas PPMs as a whole in the market.</p><p> </p><p>The number of Prepayment Meter accounts in the GB energy market over the last five years has remained around 4.5 million. There has, however been an increase in competition in the PPM market over the past five years with PPM specialists providing greater choice for consumers beyond the six large suppliers. A cap on PPM prices was introduced in April 2017 and remains in force.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 15/06/2020 16:52:12 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4488 label Biography information for Martyn Day

1200030

registered interest
date	03/06/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the potential merits of requesting that Ofgem extend their Metering and Monitoring Service Package to include sensors in fossil fuel boilers for those with a hybrid heating configuration to collect data useful to the management of the energy system.
tabling member constituency	Southampton, Test
tabling member printed	Dr Alan Whitehead
uin	53990
answer	answer is ministerial correction date of answer 10/06/2020 answer text <p>To date, there has been low uptake of hybrid installations with Metering and Monitoring Service Packages (MMSPs) in the domestic RHI. The domestic RHI, including MMSPs, will close to new applications in March 2022. Therefore, the Government does not consider that extending the MMSP requirements to include sensors in fossil fuel boilers in hybrid installations would provide significant useful data on the overall performance of hybrid heating systems.</p><p> </p><p>The Government will be gathering further evidence on the performance of hybrid heating systems as part of the £16.5m Electrification of Heat Demonstration Project. The project is expected to run until March 2022.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 10/06/2020 15:55:01 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	62 label Biography information for Dr Alan Whitehead

1200031

registered interest
date	03/06/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what plans he has to include support for smart controls for domestic properties in his forthcoming heat strategy.
tabling member constituency	Southampton, Test
tabling member printed	Dr Alan Whitehead
uin	53991
answer	answer is ministerial correction date of answer 11/06/2020 answer text <p>The Government is planning to publish a Heat and Buildings Strategy in due course, which will set out the immediate actions we will take for reducing emissions from buildings as part of an ambitious programme of work to enable key strategic decisions to set us on a path to decarbonising all homes and buildings.</p><p> </p><p>Smart heating controls/smart thermostats are already a feature of existing heat and energy efficiency policy; for example, they are eligible for the Energy Company Obligation (ECO). Some variants, with additional features, have been approved under the ‘innovation’ element of ECO which means there is a greater incentive to install them.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 11/06/2020 16:20:48 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	62 label Biography information for Dr Alan Whitehead

1199822

registered interest
date	02/06/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many households in (a) Dunfermline and West Fife constituency, (b) Scotland and (c) the UK have prepayment meters; and what assessment he has made of the change in the number of those meters in each of those areas in each of the last five years.
tabling member constituency	Dunfermline and West Fife
tabling member printed	Douglas Chapman
uin	53462
answer	answer is ministerial correction date of answer 08/06/2020 answer text <p>The latest Ofgem data on Prepayment Meters (PPM) shows that there are 4.3 million customers using PPM meters, which represents around 15% of all customers in Great Britain.</p><p> </p><p>Neither Ofgem nor the Department of Business, Energy &amp; Industrial Strategy routinely collect regional PPM customer numbers However, in 2017 BIES collected a one off local authority area breakdown, which showed there were 460,529 PPM customers in Scotland and 27,413 PPM customers in the Fife Council local authority area. This data does not include customers who pay for their gas using a PPM as this data has not been compiled, however there are fewer gas PPMs as a whole in the market.</p><p> </p><p>The number of Prepayment Meter accounts in the GB energy market over the last five years has remained around 4.5 million. There has, however been an increase in competition in the PPM market over the past five years with PPM specialists providing greater choice for consumers beyond the six large suppliers. A cap on PPM prices was introduced in April 2017 and remains in force.</p><p> </p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 08/06/2020 16:29:40 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4402 label Biography information for Douglas Chapman

1189951

registered interest
date	24/04/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what (a) financial and (b) practical help he is providing to ensure that (a) people (i) self-isolating and in a (ii) vulnerable or shielded group and (b) other people who use coin-operated energy meters are able to maintain power supply during the lockdown.
tabling member constituency	Bristol West
tabling member printed	Thangam Debbonaire
uin	39824
answer	answer is ministerial correction date of answer 04/05/2020 answer text <p>The Department reached a voluntary agreement with all domestic energy suppliers to a set of principles to support energy customers impacted by COVID-19. These principles include support for prepayment meter customers, who primarily use electronic tokens, keys or cards to top up their meters. Based on individual circumstances, the support available to prepayment meter customers could include:</p><ul><li>extending discretionary/ friendly credit or sending out a pre-loaded top up card;</li><li>enabling customers to nominate a trusted third party to be able to pick up discretionary credit sent to a shop on their behalf;</li><li>switching smart prepayment meters into credit mode, or extending non-disconnection periods, and;</li><li>taking reasonable steps to contact prepayment customers with advice on what to do in the event of self-isolation.</li></ul><p> </p><p>Many energy suppliers have provided additional support for their customers.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 04/05/2020 13:50:52 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4433 label Biography information for Thangam Debbonaire

1186450

registered interest
date	19/03/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, how many households use prepayment electricity meters in (a) St Helens, (b) Liverpool City Region and (c) the North West.
tabling member constituency	St Helens North
tabling member printed	Conor McGinn
uin	32177
answer	answer is ministerial correction date of answer 24/03/2020 answer text <p>There are approximately 4 million prepayment meters in Great Britain, of which 36% are smart meters. Statistics are not kept on regional or local level.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 24/03/2020 14:55:36 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4458 label Biography information for Conor McGinn

1186455

registered interest
date	19/03/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he is taking to support people with prepayment (a) gas and (b) electricity meters during the covid-19 outbreak.
tabling member constituency	Newport East
tabling member printed	Jessica Morden
uin	32098
answer	answer is ministerial correction date of answer 24/03/2020 answer text <p>The Government announced on 19 March that we have secured a voluntary agreement with domestic energy supply companies to support customers impacted by Covid-19.</p><p>Under the terms of this agreement, energy suppliers will seek to identify and prioritise customers at risk, support customers who are impacted financially, and support prepayment meter customers to stay on supply.</p><p>The support offered will be based on the individual circumstances of the customer and the systems, processes and capability of the supply company. It could include extending discretionary or friendly credit, or sending out a pre-loaded top up card for prepay customers who are unable to leave home to top up.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 24/03/2020 14:29:16 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	1548 label Biography information for Jessica Morden

1185747

registered interest
date	17/03/2020
answering body	Department for Business, Energy and Industrial Strategy
answering dept id	201
answering dept short name	Business, Energy and Industrial Strategy
answering dept sort name	Business, Energy and Industrial Strategy
hansard heading	Energy: Meters
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps the Government will take to ensure people do not lose their energy supply if they cannot purchase a top up card for a pre-payment meter during the covid-19 outbreak.
tabling member constituency	Edinburgh East
tabling member printed	Tommy Sheppard
uin	30816
answer	answer is ministerial correction date of answer 23/03/2020 answer text <p>The Government announced on 19 March that we have secured a voluntary agreement with domestic energy supply companies to support customers impacted by Covid-19.</p><p>Under the terms of this agreement, energy suppliers will seek to identify and prioritise customers at risk, support customers who are impacted financially, and support prepayment meter customers to stay on supply.</p><p>The support offered will be based on the individual circumstances of the customer and the systems, processes and capability of the supply company. It could include extending discretionary or friendly credit, or sending out a pre-loaded top up card for prepay customers who are unable to leave home to top up.</p> answering member constituency Spelthorne answering member printed Kwasi Kwarteng question first answered 23/03/2020 14:42:01 answering member 4134 label Biography information for Kwasi Kwarteng
tabling member	4453 label Biography information for Tommy Sheppard