| answer text |
<p>Under Article 20 of the General Data Protection Regulation (GDPR), consumers have
the right to obtain and reuse their personal data, including smart metering consumption
data that they have provided to the energy supplier. Energy consumers’ rights under
the GDPR are not affected by switching energy supplier.</p><p> </p><p>In order to
ensure that energy consumers have control over their energy consumption data, the
Government established the smart metering Data Access and Privacy Framework, which
is implemented through energy licences and codes and complements wider data protection
legislation. Energy suppliers are required to make available to domestic consumers
with meters in smart mode, upon request, up to 24 months of data relating to consumption
in each day, week, month and year. The data must be made available free of charge
and in a readily understandable format.</p><p> </p><p>The Information Commissioner's
Office is responsible for upholding information rights, while the Office of Gas and
Electricity Markets is responsible for regulating energy suppliers’ compliance with
licence obligations.</p>
|
|
