| answer text |
<p>The Home Office has been working with Action Fraud and the NFIB to improve victim
support, including support to victims of phishing. Victims who have reported to Action
Fraud are provided with feedback about their case, including whether it has been sent
to a force for investigation, and if so the name of that force. The NFIB or the force
managing the report will ensure effective victim support, under obligations laid out
to Government Agencies within the Ministry of Justice’s Victims Code (2013), is received.
This can include referrals to support services such as Victim Support, and regular
updates on the progress of the investigation through a series of the victim ‘fulfilment’
communications. In urgent cases local police forces will be called in to provide a
direct service to vulnerable victims and to prevent re-victimisation.</p><p>We are
also reviewing the victim experience and what aspects of the victim code are of particular
importance for victims of cyber crime, including phishing and cyber crime more generally.</p><p>
</p>
|
|
