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1700027

registered interest
date	12/04/2024
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many full-time equivalent staff worked in his Department’s Counter Fraud, Compliance and Debt unit in each of the last ten years for which figures are available.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	20844
answer	answer is ministerial correction date of answer 18/04/2024 answer text <p>Please see the Full-Time Equivalent (FTE) numbers for Counter Fraud Compliance &amp; Debt (CFCD) and its predecessor Counter Fraud &amp; Compliance (CFC). To ensure compliance with GDPR, seven years of data is the maximum that we hold.</p><p> </p><table><tbody><tr><td colspan="3"><p><strong>Paid Staff at specified date, Full Time Equivalent</strong></p></td></tr><tr><td><p><strong>Date</strong></p></td><td><p><strong>FTE</strong></p></td><td><p><strong>CFC/CFCD</strong></p></td></tr><tr><td><p><strong>31-Mar 2018</strong></p></td><td><p>5209.8</p></td><td><p>CFC</p></td></tr><tr><td><p><strong>31-Mar 2019</strong></p></td><td><p>5488.3</p></td><td><p>CFC</p></td></tr><tr><td><p><strong>31-Mar 2020</strong></p></td><td><p>7519.4</p></td><td><p>CFCD</p></td></tr><tr><td><p><strong>31-Mar 2021</strong></p></td><td><p>6941.6</p></td><td><p>CFCD</p></td></tr><tr><td><p><strong>31-Mar 2022</strong></p></td><td><p>8289.7</p></td><td><p>CFCD</p></td></tr><tr><td><p><strong>31-Mar 2023</strong></p></td><td><p>9080.2</p></td><td><p>CFCD</p></td></tr></tbody></table> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 18/04/2024 15:48:45 answering member 3926 label Biography information for Paul Maynard
tabling member	178 label Biography information for John McDonnell

1677356

registered interest
date	12/12/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what steps he is taking to help improve (a) the quality of recruitment and (b) staff retention levels within his Department.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	6546
answer	answer is ministerial correction date of answer 19/12/2023 answer text <p>DWP is committed to improving its recruitment processes and improving candidate experience. The Resourcing Centre of Expertise has an ongoing work programme to ensure policy, guidance and tools support the business to fill high volumes of vacancies across a wide range of professions, grades, functions and locations. DWP work closely with recruitment suppliers, candidates and vacancy holders to identify ways to improve our processes and the quality of our recruitment outcomes.</p><p> </p><p>DWP actively takes steps to promote and raise awareness of careers opportunities to increase attraction of diverse talent from the widest possible range of geographical, social, diversity and career backgrounds by:</p><p> </p><ul><li>Developing and launching corporate branding materials to support external recruitment activity and promote career opportunities in DWP to appeal to a broad range of applicants from entry level through to career changers and returners to the labour market. The branding provides consistent corporate attraction materials for DWP recruitment and is used on a range of social media, digital platforms and in outreach activities.</li><li>Promoting the DWP Employee Value Proposition (EVP) to the external labour market and widen the reach of DWP recruitment campaigns by promoting opportunities and employee stories on LinkedIn and the Civil Service Careers website.</li><li>Piloting use of diverse jobs boards which targets applicants with protected characteristics.</li><li>Delivering national communications campaigns for volume recruitment of critical Work Coach and Universal Credit Review roles.</li></ul><p> </p><p>Within the Civil Service Success Profiles framework, DWP use high quality selection tools which are centrally evaluated such as Civil Service online tests and video interviewing. Processes have been developed to increase the diversity of panel members and tested different approaches to evaluate their impact on diverse outcomes, inclusive candidate experience, and quality of hire.</p><p> </p><p>The DWP People Strategy specifically sets out to ensure we offer fulfilling, rewarding careers that attract and retain motivated people. Most recently DWP have been implementing measures to increase retention by:</p><ul><li>Using our people performance one to ones to increase awareness of partial retirement options, promoting options for part time employees to change their working pattern and using survey data to understand what is driving attrition trends and continue to create an environment where colleagues are highly motivated and retained.</li><li>By directly targeting all colleagues noted as leaving we have successfully increased the response rate to our leavers survey. We have revised the questions to provide more relevant insight and spoken to other Government Departments to learn from best practice.</li><li>Currently running a 3 month exit interview pilot in part of our operations to further build understanding of the reasons people are leaving the Department. As this will only be a proportion of the leavers that notify us during this period we will triangulate this data with other sources and additional business insight to ensure that we have a holistic picture upon which further action can be taken.</li></ul> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 19/12/2023 11:57:53 answering member 3926 label Biography information for Paul Maynard
tabling member	4491 label Biography information for Vicky Foxcroft

1672254

registered interest
date	22/11/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many vacancies there are within his Department; and what recent estimate he has made of the number of full-time equivalent staff that will be employed by his Department by the end of 2024.
tabling member constituency	Hayes and Harlington
tabling member printed	John McDonnell
uin	3079
answer	answer is ministerial correction date of answer 27/11/2023 answer text <p>DWP have ambitious recruitment plans over 2023/24 and are filling approximately 4,400 posts a quarter, through internal and external recruitment to manage attrition and also grow key priority areas to respond to changing demand and commitments.</p><p><strong> </strong></p><p>DWP has yet to sign off workforce plans for the period to end 2024, which forms part of the financial year 2024/25. DWP awaits further guidance from HMT on future Civil Service headcount levels following the chancellor’s announcement in October 2023, and will then be in a position to give an accurate estimate of FTEs employed in DWP by end 2024.</p> answering member constituency Blackpool North and Cleveleys answering member printed Paul Maynard question first answered 27/11/2023 16:11:31 answering member 3926 label Biography information for Paul Maynard
tabling member	178 label Biography information for John McDonnell

1663098

registered interest
date	13/10/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many staff are employed in his Department's Economic, Serious and Organised Crime team as of 13 October 2023.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	200952
answer	answer is ministerial correction date of answer 23/10/2023 answer text <p>Staffing figures are recorded at the end of each calendar month. As at 30<sup>th</sup> September 2023, the total full-time equivalent (FTE) in our Economic, Serious and Organised Crime team (ESOC) is 720.45.</p> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 23/10/2023 16:40:36 answering member 4513 label Biography information for Mims Davies
tabling member	4491 label Biography information for Vicky Foxcroft

1658188

registered interest
date	05/09/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people are employed by his Department to determine the outcome of Personal Independence Payment claims as of 5 September 2023.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	197814
answer	answer is ministerial correction date of answer 12/09/2023 answer text <p>The latest information of the number of Full Time Equivalent (FTE) staff who are in paid employment and undertake decisions on Personal Independence Payment claims is in the table below:</p><p> </p><table><tbody><tr><td><p>Benefit</p></td><td><p>FTE</p></td></tr><tr><td><p>Personal Independence Payment</p></td><td><p>2,970</p></td></tr></tbody></table><p> </p><p>Source: derived from the department’s Activity Based Model (ABM).</p><p> </p><table><tbody><tr><td><p>Notes:</p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td colspan="4"><p><ul><li>Data is drawn at the end of each month. Data is correct as of end of August 2023.</li><li>Figures were derived from the department’s Activity Based Model (ABM), which provides Full Time Equivalent (FTE) figures based on point in time estimate by line managers. They cover only FTE of staff with paid employment. They have been rounded to the nearest 10.</li><li>Figures include all staff undertaking decision making on new claims, reassessments, case manager training, award reviews, change of circumstances (unplanned award reviews), administrative exercises, unplanned award reviews triage, mandatory reconsiderations and appeals decision making.</li><li>Team leaders, case workers, visiting officers and administrative staff are not included. Figures do not include staff working on overtime.</li><li>FTE in training and training support for case managers, mandatory reconsiderations and appeals decision making have been included.</li><li>The figures exclude any HM Courts and Tribunals Service staff involved in the appeals process.</li><li>The data is frequently revised and changes to definitions / benefits / DWP structure effect comparisons over time. It should therefore be treated with caution and must be seen as an indication of how staff have been deployed.</li><li>The number of staff is unpublished management information, collected and intended for internal department use and has not been quality assured to National Statistics or Official Statistics standard. As the department holds the information, we have released it.</li></ul></p></td></tr><tr><td colspan="4"><p> </p></td></tr><tr><td colspan="4"><p> </p></td></tr><tr><td colspan="4"><p> </p></td></tr></tbody></table> answering member constituency Corby answering member printed Tom Pursglove question first answered 12/09/2023 14:19:22 answering member 4369 label Biography information for Tom Pursglove
tabling member	4491 label Biography information for Vicky Foxcroft

1658189

registered interest
date	05/09/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people are employed by his Department to determine the outcome of work capability assessments as of 5 September 2023.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	197815
answer	answer is ministerial correction date of answer 12/09/2023 answer text <p>The latest information of the number of Full Time Equivalent (FTE) staff who are in paid employment and undertake decisions on Work Capability Assessments is in the table below:<br></p><p> </p><table><tbody><tr><td><p>Work Capability Assessment (WCA)</p></td><td><p>FTE</p></td></tr><tr><td><p>Universal Credit (UC)</p></td><td><p>480</p></td></tr><tr><td><p>Employment and Support Allowance (ESA)</p></td><td><p>100</p></td></tr><tr><td><p>Total</p></td><td><p>580</p></td></tr></tbody></table><p> </p><p>Source: Derived from the department’s Activity Based Model (ABM). Figures have been rounded to the nearest 10 and may not sum to the total due to the rounding.</p><p> </p><table><tbody><tr><td><p>Notes:</p></td><td><p> </p></td><td><p> </p></td><td><p> </p></td></tr><tr><td colspan="4"><p><ul><li>Data is drawn at the end of each month. Data is correct as of end of August 2023.</li><li>Figures were derived from the department’s Activity Based Model (ABM), which provides Full Time Equivalent (FTE) figures based on point in time estimate by line managers. They cover only FTE of staff with paid employment. They have been rounded to the nearest 10.</li><li>Figures include staff undertaking Work Capability Assessment decision making activities, including training, ESA WCA mandatory reconsiderations, ESA WCA appeals and telephony. UC mandatory reconsiderations and appeals have not been included as figures include all FTE working on UC mandatory reconsiderations and appeals, not just those related to Work Capability Assessment outcomes.</li><li>Management, administrative and support staff are not included. Figures do not include staff working on overtime.</li><li>The data is frequently revised and changes to definitions / benefits / DWP structure effect comparisons over time. It should therefore be treated with caution and must be seen as an indication of how staff have been deployed.</li><li>The number of staff is unpublished management information, collected and intended for internal department use and has not been quality assured to National Statistics or Official Statistics standard. As the department holds the information, we have released it.</li></ul></p></td></tr><tr><td colspan="4"><p> </p></td></tr><tr><td colspan="4"><p> </p></td></tr><tr><td colspan="4"><p> </p></td></tr></tbody></table> answering member constituency Corby answering member printed Tom Pursglove question first answered 12/09/2023 14:15:42 answering member 4369 label Biography information for Tom Pursglove
tabling member	4491 label Biography information for Vicky Foxcroft

1658193

registered interest
date	05/09/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what information his Department holds on the number of assessors employed by contractors to carry out (a) Personal Independence Payment and (b) work capability assessments in the latest period for which data is available.
tabling member constituency	Lewisham, Deptford
tabling member printed	Vicky Foxcroft
uin	197816
answer	answer is ministerial correction date of answer 11/09/2023 answer text <p>As of 31 July 2023, the number of health professionals (HPs) employed by Capita and Independent Assessment Services to carry out Personal Independence Payment assessments was 3,900.</p><p> </p><p>The number of HPs employed by Centre for Health and Disability Assessments (CHDA) was 1,400. HPs employed by CHDA undertake assessments across both Universal Credit, Employment and Support Allowance, and Incapacity Benefits Reassessments, as well as some smaller non-Work Capability Assessment benefits.</p><p> </p><p>The above figures also include clinical support leads, who may also complete assessments from time to time.</p><p> </p><p>Please note: -</p><p>Volumes have been rounded to the nearest 100.</p><p>All the above data is derived from contractual management information produced by the assessment providers.</p><p>The above data is derived from unpublished management information, which is collected for internal departmental use only, and has not been quality assured to Official Statistics Publication standards.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 11/09/2023 11:00:52 answering member 4369 label Biography information for Tom Pursglove
tabling member	4491 label Biography information for Vicky Foxcroft

1609144

registered interest
date	30/03/2023
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 28 March 2023 to Question 166164 on Government Departments: Staff, how many and what proportion of respondents to the most recent Leesman office survey undertaken by his Department (a) agreed and (b) disagreed with the statements about their main workplace that (i) it enables me to work productively, (ii) it supports me sharing ideas and knowledge amongst colleagues, (iii) it creates an enjoyable environment to work in, (iv) it contributes to a sense of community at work, and (v) it's a place I'm proud to bring visitors to.
tabling member constituency	Islington South and Finsbury
tabling member printed	Emily Thornberry
uin	177726
answer	answer is ministerial correction date of answer 19/04/2023 answer text <ul><li>The Government Property Agency is committed to delivering great places to work and to ensure we are delivering on this commitment it is critical that civil servants have a voice that shapes their workplaces so that the spaces we deliver can best support them to be effective in delivering and serving the UK public. GPA has engaged with Leesman, a world leader in measuring workplace experience, using their independent, objective and transparent office surveys that allow us to benchmark ourselves globally.</li></ul><p> </p><ul><li>GPA is leading the way in analysing and gaining value from the Leesman data to ensure our workplace decisions and conversations are informed and led by insights and data. Leesman is a world leader in measuring workplace and employee experience via an online survey tool.</li></ul><p> </p><ul><li>The Leesman survey undertaken by GPA relates to an ALB of the Department, rather than DWP direct workforce – it is not therefore representative of the DWP workforce overall.</li></ul><p> </p><ul><li>The most recent Leesman office survey which was conducted for the ALB and the respondents that answered either agree or disagree to the questions listed is set out in the table below:</li></ul><p> </p><ul><li>The most recent Leesman office survey was conducted in 2021. The number of respondents that answered either agree or disagree to the questions listed is set out in the table below:</li></ul><p> </p><table><tbody><tr><td><p><strong>Question</strong></p></td><td><p><strong>No. Respondent Agree</strong> <strong>(figures are aggregate by response of Strongly Agree, Agree or Slightly Agree)</strong></p></td><td><p><strong>No. Respondent Disagree</strong> <strong>(figures are aggregate by response of Strongly Disagree, Disagree or Slightly Disagree)</strong></p></td></tr><tr><td><p>it enables me to work productively</p></td><td><p>9 (40.91%)</p></td><td><p>8 (36.36%)</p></td></tr><tr><td><p>it supports me sharing ideas and knowledge amongst colleagues</p></td><td><p>16 (72.73%)</p></td><td><p>2 (9.09%)</p></td></tr><tr><td><p>it creates an enjoyable environment to work in</p></td><td><p>7 (31.82%)</p></td><td><p>7 (31.82%)</p></td></tr><tr><td><p>it contributes to a sense of community at work</p></td><td><p>8 (36.36%)</p></td><td><p>7 (31.82%)</p></td></tr><tr><td><p>it's a place I'm proud to bring visitors to</p></td><td><p>6 (27.27%)</p></td><td><p>6 (27.27%)</p></td></tr></tbody></table> answering member constituency Mid Sussex answering member printed Mims Davies question first answered 19/04/2023 15:31:14 answering member 4513 label Biography information for Mims Davies
tabling member	1536 label Biography information for Emily Thornberry

1521887

registered interest
date	13/10/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the adequacy of the (a) size and (b) resources of the data and analytics team within her Department.
tabling member constituency	Newcastle upon Tyne Central
tabling member printed	Chi Onwurah
uin	62827
answer	answer is ministerial correction date of answer 24/10/2022 answer text <p>DWP regularly assess Data and Analytics capability and capacity based on assessment of DWP requirements. DWP have assessed this requirement as part of the Spending Review settlement process alongside other priorities. This has included looking at the data and analytics outcomes that DWP need to deliver, and whether the technical infrastructure, capability and capacity are appropriately aligned.</p><p><strong> </strong></p><p /> answering member constituency East Surrey answering member printed Claire Coutinho question first answered 24/10/2022 15:57:53 answering member 4806 label Biography information for Claire Coutinho
tabling member	4124 label Biography information for Chi Onwurah

1519658

registered interest
date	10/10/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Department for Work and Pensions: Staff
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 26 September 2022 to Question 47643, on Department for Work and Pensions: Staff, what assessment she has made of the reasons for the increase in her Department's spend on staff working on Mandatory Reconsideration between 2020/21 and 2021/22.
tabling member constituency	Ellesmere Port and Neston
tabling member printed	Justin Madders
uin	59853
answer	answer is ministerial correction date of answer 19/10/2022 answer text <p>During 2020/21 approximately 200 staff working in the Disputes Resolution Service (DRS) in DWP, including those working on Mandatory Reconsiderations and appeals, were redeployed to other critical parts of DWP to support delivery of vital frontline customer and payment services in the Pandemic. Costs were attributed to the other parts of DWP e.g. Universal Credit, and not recharged to DRS.</p><p> </p><p>For 2021/22 DRS people had returned to delivering Mandatory Reconsiderations and therefore their costs were attributable to DRS. DRS also recruited 52 FTE in 2021/22 to support Dispute Resolution Services.</p> answering member constituency East Surrey answering member printed Claire Coutinho question first answered 19/10/2022 11:22:00 answering member 4806 label Biography information for Claire Coutinho
tabling member	4418 label Biography information for Justin Madders