Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed question first answered question first ministerially corrected answering member label previous answer version answering member printed answering member label
tabling member	label

Search

927841

registered interest
date	20/06/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Department of Work and Pensions, if she will increase resources at the Child Maintenance Service to improve response times to enquiries.
tabling member constituency	Inverness, Nairn, Badenoch and Strathspey
tabling member printed	Drew Hendry
uin	155855
answer	answer is ministerial correction date of answer 25/06/2018 answer text <p>The numbers of people working within the Child Maintenance Service is reviewed regularly to ensure we have sufficient resources to answer customer calls and progress cases. So far in 2018, we have recruited 210 people into the Child Maintenance Service, with these people joining us between February 2018 and June 2018, and we are currently undertaking recruitment for a further 300 people to join the Child Maintenance Service during July and August. We will continue to review the volumes of work against our forecasting model to ensure that we adjust staffing levels as required.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 25/06/2018 11:30:43 answering member 4495 label Biography information for Kit Malthouse
tabling member	4467 label Biography information for Drew Hendry

926630

registered interest
date	18/06/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what recent assessment she has made of the adequacy of the service provided by the Child Maintenance Service telephone line.
tabling member constituency	Dwyfor Meirionnydd
tabling member printed	Liz Saville Roberts
uin	154786
answer	answer is ministerial correction date of answer 25/06/2018 answer text <p>Performance of the telephony service is regularly reviewed. Information regarding the proportion of calls answered and within a set timescale is published as part of the CMS experimental publications:</p><p> </p><p><a href="https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme#latest-release" target="_blank">https://www.gov.uk/government/collections/statistics-on-the-2012-statutory-child-maintenance-scheme#latest-release</a></p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 25/06/2018 11:50:30 answering member 4495 label Biography information for Kit Malthouse
tabling member	4521 label Biography information for Liz Saville Roberts

926632

registered interest
date	18/06/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what charge is made to the service user for calling the Child Maintenance Service telephone line.
tabling member constituency	Dwyfor Meirionnydd
tabling member printed	Liz Saville Roberts
uin	154788
answer	answer is ministerial correction date of answer 21/06/2018 answer text <p>We have recently introduced 0800 telephone numbers for all our Child Maintenance Service lines, which are all free for customers to call from landline telephones. Call costs from mobile phone providers will vary depending on the customer’s provider and service plan, and in some cases, the time of day the call is made.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 21/06/2018 14:01:23 answering member 4495 label Biography information for Kit Malthouse
tabling member	4521 label Biography information for Liz Saville Roberts

926633

registered interest
date	18/06/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what recent assessment has been made of the adequacy of staffing levels in the Child Maintenance Service and their capacity to deal with the volume of their work.
tabling member constituency	Dwyfor Meirionnydd
tabling member printed	Liz Saville Roberts
uin	154789
answer	answer is ministerial correction date of answer 21/06/2018 answer text <p>The numbers of people working within the Child Maintenance Service is reviewed regularly to ensure we have sufficient resources to answer customer calls and progress cases. So far in 2018, we have recruited 210 people into the Child Maintenance Service, with these people joining us between February 2018 and June 2018, and we are currently undertaking recruitment for a further 300 people to join the Child Maintenance Service during July and August. We will continue to review the volumes of work against our forecasting model to ensure that we adjust staffing levels as required.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 21/06/2018 16:40:04 answering member 4495 label Biography information for Kit Malthouse
tabling member	4521 label Biography information for Liz Saville Roberts

926635

registered interest
date	18/06/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many staff have been employed in Child Maintenance Service call centres in each of the last three years.
tabling member constituency	Dwyfor Meirionnydd
tabling member printed	Liz Saville Roberts
uin	154791
answer	answer is ministerial correction date of answer 21/06/2018 answer text <p>All the people employed by the Child Maintenance Service are responsible for answering customer calls. The numbers of people who have been employed are as follows:</p><p> </p><ul><li>March 2016 – 4,600</li><li>March 2017 – 4,555</li><li>March 2018 – 4,665</li></ul> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 21/06/2018 14:01:21 answering member 4495 label Biography information for Kit Malthouse
tabling member	4521 label Biography information for Liz Saville Roberts

923153

registered interest
date	13/06/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government how many deaths since 2000 have been linked to Child Support Agency cases or cases managed by the Child Maintenance Service.
tabling member printed	Lord Pearson of Rannoch
uin	HL8617
answer	answer is ministerial correction date of answer 25/06/2018 answer text <p>We have interpreted your question to refer to the death, for any reason, of receiving or paying parent who is named on a case managed by the Child Support Agency (CSA) or the Child Maintenance Service (CMS).</p><p> </p><p>Data is only available for the 2003 CSA scheme, and for the CMS since December 2015. <del class="ministerial">IIt</del> <ins class="ministerial">It </ins>is standard practice for the Department to be informed of a death and for this to be recorded on departmental systems. It is only possible to identify a death of a case participant where the Department has a National Insurance number for the parent involved and has been informed of the death. Where the Department is informed of a death only the date is recorded as standard practice and as such any link beyond involvement in a case cannot be established.</p><p> </p><p>For 2003 scheme cases managed by the CSA there were 71,200 deaths informed to DWP between 2003 and 31st December 2017.</p><p> </p><p>For cases managed by the CMS there were 3,500 deaths informed to DWP between 1st December 2015 and 31st December 2017.</p><p> </p><p>Numbers have been rounded to the nearest one hundred.</p> answering member printed Baroness Buscombe question first answered 25/06/2018 13:44:36 question first ministerially corrected 17/07/2018 15:04:25 answering member 3349 label Biography information for Baroness Buscombe previous answer version 65349 answering member printed Baroness Buscombe answering member 3349 label Biography information for Baroness Buscombe
tabling member	3153 label Biography information for Lord Pearson of Rannoch

921827

registered interest
date	11/06/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	2
legislature	25277 pref label House of Lords
question text	To ask Her Majesty's Government when they will publish their response to the recent consultation on the new compliance and arrears strategy for child maintenance; whether they will bring forward regulations aimed at improving how the Child Maintenance Service calculates maintenance for paying parents with complex income; and whether they still plan to write off arrears accrued under the Child Support Agency which are owed to receiving parents.
tabling member printed	Lord Stevenson of Balmacara
uin	HL8521
answer	answer is ministerial correction date of answer 25/06/2018 answer text <p>We expect to publish the Government’s response within the next few weeks. Regulations to support the strategy outlined in the response will be laid as early as is practicable.</p> answering member printed Baroness Buscombe question first answered 25/06/2018 11:22:54 answering member 3349 label Biography information for Baroness Buscombe
tabling member	4175 label Biography information for Lord Stevenson of Balmacara

917071

registered interest
date	04/06/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of deduction notices issued by the Child Maintenance Service as a result of a mistaken identity in the last 12 months.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	149601
answer	answer is ministerial correction date of answer 08/06/2018 answer text <p>We do not keep statistics or records of people who we have contacted where the identity has been incorrectly identified. In order to confirm accurate details for a customer, the Child Maintenance Service has a number of trace tools, including interfaces with other Government Departments and Credit Reference Agency, which we utilise to facilitate this. Where we are unable to identify a customer, we would not progress the case and therefore would not issue a deduction order on the case.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 08/06/2018 09:35:52 answering member 4495 label Biography information for Kit Malthouse
tabling member	410 label Biography information for Jon Trickett

915212

registered interest
date	01/06/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many people have been contacted by the Child Maintenance Service in error in the last 12 months.
tabling member constituency	Hemsworth
tabling member printed	Jon Trickett
uin	148613
answer	answer is ministerial correction date of answer 07/06/2018 answer text <p>We do not keep statistics or records of people who we have contacted in error. In order to confirm the contact details for a customer the Child Maintenance Service has a number of trace tools, including interfaces with other Government Departments and Credit Reference Agency, which we utilise to facilitate this.</p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 07/06/2018 10:13:11 answering member 4495 label Biography information for Kit Malthouse
tabling member	410 label Biography information for Jon Trickett

909303

registered interest
date	22/05/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Maintenance
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what the average proportion of a person's net income is paid out in child maintenance by people in (a) employment and (b) self-employment.
tabling member constituency	Great Grimsby
tabling member printed	Melanie Onn
uin	146925
answer	answer is ministerial correction date of answer 04/06/2018 answer text <p>We have made no estimate of the average proportion of net income paid out in Child Maintenance. Child Maintenance is calculated using a set percentage of a Paying Parent’s gross income. The percentages used are the same for those employed or self-employed.</p><p> </p><p>The calculation process and rates are set out in:</p><p><a href="https://www.gov.uk/government/publications/how-we-work-out-child-maintenance" target="_blank">https://www.gov.uk/government/publications/how-we-work-out-child-maintenance</a></p><p> </p> answering member constituency North West Hampshire answering member printed Kit Malthouse question first answered 04/06/2018 14:56:45 answering member 4495 label Biography information for Kit Malthouse
tabling member	4464 label Biography information for Melanie Onn