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886235

registered interest
date	18/04/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, how many complaints relating to childcare service accounts have been reported to HMRC in each of the last six months.
tabling member constituency	York Outer
tabling member printed	Julian Sturdy
uin	136430
answer	answer is ministerial correction date of answer 24/04/2018 answer text <p>The total number of complaints relating to the childcare service received by HMRC each month are set out in the table below.</p><p> </p><table><tbody><tr><td><p>October 17</p></td><td><p>464</p></td></tr><tr><td><p>November 17</p></td><td><p>716</p></td></tr><tr><td><p>December 17</p></td><td><p>554</p></td></tr><tr><td><p>January 18</p></td><td><p>900</p></td></tr><tr><td><p>February 18</p></td><td><p>758</p></td></tr><tr><td><p>March 18</p></td><td><p>551</p></td></tr></tbody></table><p> </p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 24/04/2018 13:01:08 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4079 label Biography information for Julian Sturdy

885208

registered interest
date	17/04/2018
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, what resources her Department has allocated to support the knowledge development of work coaches to encourage people to work in the childcare sector.
tabling member constituency	Manchester Central
tabling member printed	Lucy Powell
uin	136073
answer	answer is ministerial correction date of answer 25/04/2018 answer text <p>DWP’s National Employer and Partnership Team have been working with the Department of Education to publicise working in the childcare sector. This information is available to all work coaches, who will share it with claimants where it is appropriate to their circumstances.</p> answering member constituency Reading West answering member printed Alok Sharma question first answered 25/04/2018 10:26:07 answering member 4014 label Biography information for Lord Sharma
tabling member	4263 label Biography information for Lucy Powell

885433

registered interest
date	17/04/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, pursuant to his Answer of 16 April 2018 to Question 134639, on Children: Day Care, what the technical issues were that were experienced by parents when applying for tax-free childcare through the online service; and what caused those issues.
tabling member constituency	Halton
tabling member printed	Derek Twigg
uin	136296
answer	answer is ministerial correction date of answer 24/04/2018 answer text <p>The majority of parents apply for Tax-Free Childcare without any issues. For the small number of parents that have a technical problem applying for Tax-Free Childcare the majority of these are caused by:</p><p> </p><ul><li><p>delayed eligibility responses, caused by the application effectively becoming stuck at some point in the IT system;</p></li><li><p>issues with children incorrectly duplicating on the system which is caused by the interaction between HMRC and NS&amp;I IT systems; and</p></li><li><p>parents seeing error screens during their application which have a number of root causes.</p><p> </p><p>Following work by HMRC to improve the childcare service and fix these problems, over 99% of parents now receive an eligibility response within 5 working days, only a small number of parents are experiencing a duplicate child issue and the number of parents seeing an error screen at some point through their application, has reduced to less than 2%.</p><p> </p></li></ul> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 24/04/2018 12:49:49 answering member 4097 label Biography information for Elizabeth Truss
tabling member	429 label Biography information for Derek Twigg

882446

registered interest
date	13/04/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what estimate he has made of the total payments made by parents direct to childcare providers due to technical issues experienced with HMRC's online service for tax-free childcare.
tabling member constituency	New Forest West
tabling member printed	Sir Desmond Swayne
uin	135508
answer	answer is ministerial correction date of answer 18/04/2018 answer text <p>The vast majority of parents have been able to apply for and use Tax-Free Childcare without difficulty. Where parents have missed out on the government top-up HMRC pay compensation to reimburse them.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 18/04/2018 12:58:01 answering member 4097 label Biography information for Elizabeth Truss
tabling member	55 label Biography information for Sir Desmond Swayne

882469

registered interest
date	13/04/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what the compensation criteria is for parents who miss out on tax-free childcare payments as a result of technical problems experienced with the online childcare service.
tabling member constituency	High Peak
tabling member printed	Ruth George
uin	135531
answer	answer is ministerial correction date of answer 19/04/2018 answer text The majority of parents use the childcare service without any problems. Where parents have missed out on receiving the government top-up for Tax-Free Childcare, HMRC will pay the equivalent of the government top-up directly into their bank account. Information on the criteria and how to claim can be found at:<p><a href="https://www.gov.uk/government/publications/childcare-service-compensation" target="_blank">https://www.gov.uk/government/publications/childcare-service-compensation</a></p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 19/04/2018 10:14:47 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4662 label Biography information for Ruth George

882758

registered interest
date	13/04/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what the cost to the public purse has been of administering the childcare service portal in each month since the beginning of the portal's operation.
tabling member constituency	Oxford East
tabling member printed	Anneliese Dodds
uin	135820
answer	answer is ministerial correction date of answer 23/04/2018 answer text <p>The table below provides the cost of administering the childcare service each month. These include the operational costs of providing call centre support and ongoing IT service support costs.</p><p> </p><table><tbody><tr><td><p>Month</p></td><td><p>Cost (£)</p></td></tr><tr><td><p>April 17</p></td><td><p>1,937,763</p></td></tr><tr><td><p>May 17</p></td><td><p>2,294,341</p></td></tr><tr><td><p>June 17</p></td><td><p>2,469,280</p></td></tr><tr><td><p>July 17</p></td><td><p>2,824,802</p></td></tr><tr><td><p>August 17</p></td><td><p>3,291,804</p></td></tr><tr><td><p>September 17</p></td><td><p>3,822,858</p></td></tr><tr><td><p>October 17</p></td><td><p>3,018,888</p></td></tr><tr><td><p>November 17</p></td><td><p>3,479,858</p></td></tr><tr><td><p>December 17</p></td><td><p>3,229,881</p></td></tr><tr><td><p>January 18</p></td><td><p>3,730,204</p></td></tr><tr><td><p>February 18</p></td><td><p>3,384,455</p></td></tr><tr><td><p>March 18</p></td><td><p>3,562,783</p></td></tr></tbody></table><p> </p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 23/04/2018 14:04:41 answering member 4097 label Biography information for Elizabeth Truss
tabling member	4657 label Biography information for Anneliese Dodds

873524

registered interest
date	28/03/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, if he will publish the technical issues which are affecting the Childcare service; and what the timetable is for those issues to be resolved.
tabling member constituency	Halton
tabling member printed	Derek Twigg
uin	134639
answer	answer is ministerial correction date of answer 16/04/2018 answer text <p>The majority of parents use the childcare service without problems.</p><p> </p><p>Many of the issues experienced by parents are intermittent and may affect customers in different ways. HM Revenue and Customs have procedures in place to ensure any parent who experiences a technical issue when applying for Tax-Free Childcare through the online service, receives support and does not lose out financially.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss question first answered 16/04/2018 13:37:32 answering member 4097 label Biography information for Elizabeth Truss
tabling member	429 label Biography information for Derek Twigg

873794

registered interest
date	28/03/2018
answering body	Treasury
answering dept id	14
answering dept short name	Treasury
answering dept sort name	Treasury
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask Mr Chancellor of the Exchequer, what proportion of people using HMRC's online service for tax-free childcare have experienced technical problems; and how many accounts remain unresolved.
tabling member constituency	New Forest West
tabling member printed	Sir Desmond Swayne
uin	134908
answer	answer is ministerial correction date of answer 16/04/2018 answer text <p>The majority of parents use the childcare service without problems. Currently, on a typical day, fewer than 2% of parents see an error screen at some point.</p><p> </p><p>As of 29 March 2018 the helpline receives on average 3,020 calls per day and the average length of each call was 04:24.</p> answering member constituency South West Norfolk answering member printed Elizabeth Truss grouped question UIN 134907 question first answered 16/04/2018 13:11:27 answering member 4097 label Biography information for Elizabeth Truss
tabling member	55 label Biography information for Sir Desmond Swayne

872572

registered interest
date	27/03/2018
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Education, with reference to paragraph 86 of the Ninth Report of Session 2017-19 of the Treasury Select Committee, HC 757, whether the funding arrangements for the 2018-19 academic year take into consideration the increase in the national minimum wage and auto-enrolment into workplace pensions.
tabling member constituency	Batley and Spen
tabling member printed	Tracy Brabin
uin	134386
answer	answer is ministerial correction date of answer 16/04/2018 answer text <p>By 2019 – 2020, we will be spending around £6 billion on childcare support, including £1 billion a year to deliver the 30 hour childcare entitlement and fund the increase in rates that we introduced in April 2017. Our increased level of funding was based on our comprehensive “Review of Childcare Costs” which looked at both the current costs of childcare provision and the implications of future cost pressures. The Review was described as “thorough and wide ranging” by the National Audit Office. We front-loaded our funding increases, rather than staggering them over time, so that providers could benefit from them as soon as possible. We continue to monitor delivery costs and have commissioned new research to provide us with robust and detailed cost data from a representative sample of early years providers.</p> answering member constituency Stratford-on-Avon answering member printed Nadhim Zahawi question first answered 16/04/2018 07:33:37 answering member 4113 label Biography information for Nadhim Zahawi
tabling member	4588 label Biography information for Tracy Brabin

872815

registered interest
date	27/03/2018
answering body	Department for Education
answering dept id	60
answering dept short name	Education
answering dept sort name	Education
hansard heading	Children: Day Care
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Education, with reference to Childcare and early education funding in London Report for Greater London Authority, March 2018, published by the Mayor of London and the Family and Childcare Trust on 27 March 2018, if he will make an assessment of the implications for this policy on funding levels for 30 hours of funded childcare in London as a result of the findings in that report.
tabling member constituency	Batley and Spen
tabling member printed	Tracy Brabin
uin	134628
answer	answer is ministerial correction date of answer 16/04/2018 answer text <p>By 2019 - 20 we will be spending a record £6 billion on childcare support, which includes £1 billion a year by 2020 to deliver 30 hours of free childcare and fund the increase in hourly rates that we introduced in April 2017.</p><p>Our average hourly rates for three and four year olds compare very favourably with published research into the cost of childcare by Frontier Economics.</p><p>London is benefiting from our investment and has seen an increase of £116 million in their Dedicated Schools Grant early years allocation in 2017-18.</p><p>We have always been clear that getting the funding right is critical to the successful delivery of the government’s early years entitlements. This is why we have commissioned Frontier Economics to visit a representative sample of childcare providers and spend time with them to understand their costs in detail.</p> answering member constituency Stratford-on-Avon answering member printed Nadhim Zahawi question first answered 16/04/2018 07:40:57 answering member 4113 label Biography information for Nadhim Zahawi
tabling member	4588 label Biography information for Tracy Brabin