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720630

registered interest
date	13/04/2017
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Asylum
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what steps she is taking to ensure that the decision-making process for asylum claims takes full account of the extent of abuse and torture which applicants may have endured.
tabling member constituency	Redcar
tabling member printed	Anna Turley
uin	70762
answer	answer is ministerial correction date of answer 24/04/2017 answer text <p>All members of staff who make decisions in asylum receive training on international and domestic law and safeguarding issues supplemented by a mentoring programme with an experienced caseworker that can last up to 6 months. Within the training there are specific sections that detail torture and Medico Legal Reports and how they should be used and analysed in asylum claims.</p><p>The Home Office are working closely with Freedom from Torture and other key partners to review and make further improvements to the decision making process and training relating to asylum claims involving survivors of abuse and torture.</p> answering member constituency Scarborough and Whitby answering member printed Mr Robert Goodwill question first answered 24/04/2017 13:27:29 answering member 1562 label Biography information for Sir Robert Goodwill
tabling member	4449 label Biography information for Anna Turley

100448

registered interest
date	22/10/2014
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Asylum
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, what steps she is taking to make it possible for asylum seekers to make a complaint without it costing them money to call from their mobile phones.
tabling member constituency	Redcar
tabling member printed	Ian Swales
uin	211425
answer	answer is ministerial correction date of answer 27/10/2014 answer text <p>Complaints regarding the operation of the Asylum system can be made by email or in writing to UK Visas and Immigration. <br><br>Information regarding the UK Visas and Immigration complaints procedure and how to contact the Complaints Allocation Hub is available to the public at the following website link:<br><br><a href="http://www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure" target="_blank">www.gov.uk/government/organisations/uk-visas-and-immigration/about/complaints-procedure</a></p><p> </p><p> </p><p> </p> answering member constituency Old Bexley and Sidcup answering member printed James Brokenshire question first answered 27/10/2014 12:27:13 answering member 1530 label Biography information for James Brokenshire
tabling member	4045 label Biography information for Ian Swales