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<p>All Home Office projects, including the delivery of the new contract providing
asylum support payments, have robust risk management mechanisms and practices in place.
Engagement with our strategic delivery partners, accommodation providers and Migrant
Help-including the consideration of risks-took place well in advance of the project
rollout/go-live.</p><p>This will continue through an already-established service delivery
management process which ensures ongoing risks are understood and appropriately managed
across the many different provisions which support the asylum-seeking population.</p><p>The
number of people eligible for asylum support; as well as the card activation rate;
is a fluid and fluctuating figure. They change on a daily basis due to new service
users entering the system, the provision of support and card activation numbers in
particular increasing over time.</p><p>Fully functioning and tested Aspen cards have
been distributed to all service users. The vast majority have activated it and have
been using it successfully since the service went live on Monday 24<sup>th</sup> May
2021. Where replacement cards have been requested, they are being actioned swiftly
and are being dispatched to service users accordingly.</p>
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