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We set out our thinking on switching in the Connectivity, Content and Consumers [CCC}
Strategy Paper, published in July 2013. In December 2013 Ofcom announced that gaining-provider
led (GPL) switching would be mandated for broadband and fixed telephony over the Openreach
network. Full implementation of this will be completed by June 2015. In July 2014,
Ofcom published a call for inputs (which closed in September) on switching providers
of broadband, pay-TV, mobile voice and data services and bundled services, in order
to gauge the impact of these processes on consumers’ experience and on competition.
Ofcom is conducting further research and holding discussions with industry and consumer
organisations. It will publish a document setting out its findings in the first half
of 2015
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