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<p>Our delivery plan for recovering urgent and emergency care services aims to increase
capacity and improve accident and emergency wait times, so that 76% of patients are
seen within four hours, by March 2024.</p><p>The management of specific accident and
emergency services is a decision for local National Health Service commissioners and
providers. In making these decisions they will take into account the needs of their
local populations and make the best use of available resource to maximise patient
outcomes. A surgical assessment unit recently opened at Queen’s Hospital Romford,
which should increase capacity and reduce accident and emergency wait times.</p>
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