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1060577
registered interest false more like this
date less than 2019-02-13more like thismore than 2019-02-13
answering body
Treasury more like this
answering dept id 14 more like this
answering dept short name Treasury more like this
answering dept sort name Treasury more like this
hansard heading Revenue and Customs: ICT more like this
house id 1 more like this
legislature
25259
pref label House of Commons more like this
question text To ask the Chancellor of the Exchequer, how many citizens have registered a voice recognition password to access HMRC services; and what legal provisions apply to the collation of that voice recognition data by HMRC. more like this
tabling member constituency Bristol North West more like this
tabling member printed
Darren Jones more like this
uin 221004 more like this
answer
answer
is ministerial correction false more like this
date of answer less than 2019-02-18more like thismore than 2019-02-18
answer text <p>7,227,106 customers have registered a voice recognition password to access HMRC services.</p><p> </p><p>HMRC currently relies on the legal basis of consent to collect and process voice data from individuals under Article 6(1)(a) of the GDPR. The legal basis for most processing of personal data in HMRC is Article 6(1)(e) and section 8 DPA 2018, namely “public task”. However, HMRC does not rely on the “public task” legal basis for Voice ID at present as HMRC allows the customer to decide whether they want to use Voice ID for convenience and it is only one of 3 methods HMRC uses to verify the identity of customers on the phone.</p><p> </p><p>As biometric data is special category data, one of the additional conditions in Article 9 of GDPR also needs to be met in order for HMRC to process this data. Given consent is the legal basis for processing, HMRC relies on the Article 9 (2)(a) condition of explicit consent for the processing. HMRC allows the customer to choose to opt in to use the service for convenience and verification by other means remains possible.</p><p> </p><p>HMRC obtains explicit consent from customers and clearly informs them about how they can withdraw their consent.</p>
answering member constituency Central Devon more like this
answering member printed Mel Stride more like this
question first answered
less than 2019-02-18T17:17:04.19Zmore like thismore than 2019-02-18T17:17:04.19Z
answering member
3935
label Biography information for Mel Stride more like this
tabling member
4621
label Biography information for Darren Jones more like this