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<p>Decisions on whether an assessment can be undertaken based on the paper evidence
alone, or via a face-to-face consultation, are made by a Healthcare Professional on
a case by case basis and are not dependent on a claimant’s condition, except for those
people who are applying under the terminally ill provisions. Most people will be required
to attend a face-to-face consultation except where Healthcare Professionals consider
that there is sufficient existing information to carry out an assessment based on
the paper evidence, or where there is strong evidence to indicate that a face-to-face
consultation is likely to be stressful for the claimant.</p><p><strong> </strong></p>
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