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<p><strong> </strong></p><p>We have interpreted your question (a) as being failed
to attend and the case returned to the Department for Work and Pensions (DWP). From
the introduction of telephony Work Capability Assessments to 6 November 2020, 38 Universal
Credit (UC) cases have been returned to the DWP due to failure of the customer to
attend their telephone assessment.</p><p>We are unable to provide a figure for how
many people have failed to participate in a telephone assessment because the information
requested is not available.</p>
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