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<p>The Office for Product Safety and Standards (OPSS) has received just over 7,000
emails from members of the public in relation to its review of Whirlpool’s actions,
arising from a Which? correspondence campaign and a further five not initiated by
the Which? campaign.</p><p>In the current phase of its ongoing investigation, OPSS
is following up with individual consumers who have provided relevant information to
ensure that any evidence they hold can be recorded and analysed as incident data.
This includes where information has referred to us by third parties, including from
the consumer group Which?.</p>
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