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<p>Govia Thameslink Railway (GTR) and Network Rail have agreed service recovery plans
in place that are activated depending on the specific incident, its location on the
network, destination and time of day.</p><p> </p><p>Recognising the potential impact
of delays on passengers these plans will typically balance trying to get the maximum
number of passengers to their destination as quickly as possible, recovering the delays
whilst also attempting to ensure no further delays and obstructions are introduced
across the network. There will be times that these plans need to be adapted to suit
the situation and scale of the incident. As such it is important that decisions are
taken by operational staff within Network Rail and GTR as they are best placed to
understand the potential impact on passengers on a case by case basis.</p>
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