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<p>As part of the first Independent Review of the Work Capability Assessment, Professor
Malcolm Harrington recommended a copy of the personalised summary of the assessment
report was sent to every claimant.</p><p> </p><p>Following a trial in 2011 evidence
suggested a better approach would be to send claimants the Decision Makers justification.
This approach was agreed with Professor Harrington and implementation commenced in
December 2011. The implementation considered policy, operational and claimant’s requirements.
As a result it was agreed that the Decision Maker’s justification will be shared in
all adverse decisions, and only shared on request where entitlement has been awarded.</p>
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