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<p /> <p>Information requested is as follows:</p><p> </p><p>a) Recruitment agency
fees</p><table><tbody><tr><td><p>£</p></td><td><p>Spend on recruitment agency fees</p></td></tr><tr><td><p>2009/10</p></td><td><p>457,498</p></td></tr><tr><td><p>2010/11</p></td><td><p>3,944</p></td></tr><tr><td><p>2011/12</p></td><td><p>0</p></td></tr><tr><td><p>2012/13
¹</p></td><td><p>394,511</p></td></tr><tr><td><p>2013/14 ¹</p></td><td><p>362,616</p></td></tr></tbody></table><p>
</p><p>¹ Includes Child Maintenance Group expenditure which joined DWP in August 2012.</p><p>Data
excludes NDPBs</p><p><strong> </strong></p><p>b) Outplacement agency fees</p><table><tbody><tr><td><p>£</p></td><td><p>Spend
on outplacement agency fees</p></td><td><p>Outplacement support provided (heads)</p></td></tr><tr><td><p>2009/10</p></td><td><p>-¹</p></td><td><p>
</p></td></tr><tr><td><p>2010/11</p></td><td><p>-¹</p></td><td><p> </p></td></tr><tr><td><p>2011/12</p></td><td><p>32,100</p></td><td><p>1275</p></td></tr><tr><td><p>2012/13
²</p></td><td><p>16,950</p></td><td><p>813</p></td></tr><tr><td><p>2013/14 ²</p></td><td><p>2,235</p></td><td><p>4397</p></td></tr></tbody></table><p><strong>
</strong></p><p>Outplacement agency fees are for displaced or redundant staff for
all grades. This includes:</p><p>i) outreach services procured directly by the department;
and</p><p>ii) outplacement services procured via Civil Service Resourcing’s Outplacement
Services Framework contract, which has been in place since January 2014.</p><p>It
does not include Department’s in house outplacement activity or the outplacement services
delivered by Civil Service Resourcing’s Career Transition Service (CTS).</p><p> </p><p>¹
The spend on outplacement agency fees is not available for 2009/10 and 2010/11.</p><p>²
Includes Child Maintenance Group expenditure which joined DWP in August 2012.</p><p>
</p><p>Data excludes NDPBs</p><p><strong> </strong></p><p>c) Staff training costs</p><table><tbody><tr><td><p>£</p></td><td><p>Spend
on staff training costs</p></td><td><p>Average headcount</p></td><td><p>£ per head</p></td></tr><tr><td><p>2009/10</p></td><td><p>19,920,326</p></td><td><p>117,425</p></td><td><p>169.64</p></td></tr><tr><td><p>2010/11</p></td><td><p>10,219,848</p></td><td><p>114,449</p></td><td><p>89.30</p></td></tr><tr><td><p>2011/12</p></td><td><p>6,599,138</p></td><td><p>103,094</p></td><td><p>64.01</p></td></tr><tr><td><p>2012/13
¹</p></td><td><p>8,613,543</p></td><td><p>98,295</p></td><td><p>87.63</p></td></tr><tr><td><p>2013/14
¹</p></td><td><p>9,421,756</p></td><td><p>95,287</p></td><td><p>98.88</p></td></tr></tbody></table><p>
</p><p>¹ Includes Child Maintenance Group expenditure which joined DWP in August 2012.</p><p>
</p><p>Data excludes NDPBs</p>
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