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<p>Pearson VUE operates a skills test helpline through which candidates' queries and
complaints are managed. There is no appeals process against test results.</p><p> </p><p>If
a candidate considers that there was a technical or administrative error with the
delivery of the test or marking, they are able to raise this either at the test centre
at the time of the test or subsequently via the skills test helpline.</p><p> </p><p>All
such requests are considered on a case-by-case basis by Pearson VUE. Where appropriate,
Pearson VUE escalates appeals to the Standards and Testing Agency to make the final
determination.</p><p> </p>
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