| answer text |
<p>Prepayment meters can continue to play a role in the market, however it is important
that the rules around their use are sufficient to protect consumers and are properly
enforced. Involuntary installations should only ever be a last resort for managing
customer debts.</p><p> </p><p>Ofgem implemented new rules regarding the involuntary
installation of prepayment meters on 8th November and suppliers must refrain from
all involuntary installations for high-risk customers. The Government will continue
to work closely with Ofgem and industry to see that the new rules lead to positive
changes for consumers and won't hesitate to intervene again if necessary.</p>
|
 |
