Show Search Form

Search Results

registered interest	true false
date	exactly: or between: and
answering body
answering dept id
answering dept short name
answering dept sort name
hansard heading
house id
legislature	pref label
question text
tabling member constituency
tabling member printed
uin
answer	is ministerial correction true false date of answer exactly: or between: and answer text answering member constituency answering member printed grouped question UIN question first answered answering member label
tabling member	label

Search

1468513

registered interest
date	08/06/2022
answering body	Home Office
answering dept id	1
answering dept short name	Home Office
answering dept sort name	Home Office
hansard heading	Visas: Ukraine
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for the Home Department, pursuant to the Answer of 18 May 2022 to Question 1156 on Visas: Ukraine, in how many cases did Visa Application Centres (VAC) operated by TLS Contact which were serving Ukrainian refugees breach the (a) advice to provide appointments within 48 hours and (b) expectation to notify refugees within 24 hours of TLS receiving the vignette at the VAC as of 8 June 2022; with reference to the correspondence of 8 June 2022 from the hon. Member for Brighton Pavilion to the Minister for Safe and Legal Migration, what systems she has in place to (i) monitor and (ii) address (A) errors and (B) delays with services her Department has outsourced to TLS; whether she is taking steps to expedite cases raised by MPs on these (1) errors and (2) delays; and if she will make a statement.
tabling member constituency	Brighton, Pavilion
tabling member printed	Caroline Lucas
uin	14463
answer	answer is ministerial correction date of answer 16/06/2022 answer text <p>For part (a), we currently do not hold this data in a reportable format and would require development time with associated costs to extract this information, so this exceeds the cost threshold. For part (b), this is a contractual requirement and TLS report they have met in all cases the requirement of contacting customers via email within 24 hours of receiving the vignette at the VAC.</p><p>Regarding systems to monitor and address errors and delays, for part (a), our usual standard Service Level Agreement (SLA) within the contract is to provide appointments within 5 working days (or the next cycle for temporary locations that run less frequently). For Ukraine appointments, we reduced this SLA to 48 hours and monitored daily appointments being taken and capacity remaining, but as noted above we cannot provide this in a reportable format without exceeding the cost threshold. For part (b), we monitor this against the relevant contractual SLA and would address any breaches in line with this, but as noted above we cannot provide this information without exceeding the cost threshold.</p><p>To support with expediting cases raised by MPs on errors and delays, UKVI has also set up key escalation points including dedicated email inboxes for submitting requests and getting them reviewed and resolved by TLS. All individual cases raised are tracked to completion. There is also the telephone helpline in place for customers to request information.</p> answering member constituency Torbay answering member printed Kevin Foster question first answered 16/06/2022 16:06:50 answering member 4451 label Biography information for Kevin Foster
tabling member	3930 label Biography information for Caroline Lucas

1468602

registered interest
date	08/06/2022
answering body	Women and Equalities
answering dept id	31
answering dept short name	Women and Equalities
answering dept sort name	Women and Equalities
hansard heading	Period Poverty
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for Women and Equalities, what steps she has taken to (a) end period poverty and shame in the UK by 2025 and (b) invest £250,000 on new period poverty programmes; and if she will make a statement.
tabling member constituency	Brighton, Pavilion
tabling member printed	Caroline Lucas
uin	14464
answer	answer is ministerial correction date of answer 13/06/2022 answer text <p>Period poverty is an issue the government takes very seriously and has taken a number of steps to address the problem.</p><p>Since January 2020, a Department for Education scheme provides free period products in schools and 16-19 education institutions in England. 94% of eligible secondary schools had accessed this scheme by December 2021.</p><p>Additionally, from 1 January 2021, the ‘tampon tax’ has been abolished - with a zero rate of VAT applying to all period products. Prior to the abolition of the tax, a Tampon Tax Fund was in place to allocate the funds generated from the VAT on period products, to projects which improve the lives of disadvantaged women and girls. A final round of £11.25 million in grant funding was awarded in November 2021 to distribute the VAT collected on period products in the final nine months of the 2020/21 financial year, before the tax ended.</p><p>As well as these steps, in 2019, NHS England announced that it would offer period products to every hospital patient who needs them and the Home Office changed the law to ensure that all people in custody are provided with health and hygiene products for free, to include period products.</p><p>In March 2020, in light of COVID-19, the work of the Period Poverty Taskforce was paused to free up resources to focus on the pandemic.</p> answering member constituency Saffron Walden answering member printed Kemi Badenoch grouped question UIN 14465 question first answered 13/06/2022 15:57:25 answering member 4597 label Biography information for Kemi Badenoch
tabling member	3930 label Biography information for Caroline Lucas

1468603

registered interest
date	08/06/2022
answering body	Women and Equalities
answering dept id	31
answering dept short name	Women and Equalities
answering dept sort name	Women and Equalities
hansard heading	Period Poverty
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Minister for Women and Equalities, if she will make it her policy to (a) provide further funding to end period poverty in response to rising inflation and (b) actively monitor levels of period poverty, and if she will make a statement.
tabling member constituency	Brighton, Pavilion
tabling member printed	Caroline Lucas
uin	14465
answer	answer is ministerial correction date of answer 13/06/2022 answer text <p>Period poverty is an issue the government takes very seriously and has taken a number of steps to address the problem.</p><p>Since January 2020, a Department for Education scheme provides free period products in schools and 16-19 education institutions in England. 94% of eligible secondary schools had accessed this scheme by December 2021.</p><p>Additionally, from 1 January 2021, the ‘tampon tax’ has been abolished - with a zero rate of VAT applying to all period products. Prior to the abolition of the tax, a Tampon Tax Fund was in place to allocate the funds generated from the VAT on period products, to projects which improve the lives of disadvantaged women and girls. A final round of £11.25 million in grant funding was awarded in November 2021 to distribute the VAT collected on period products in the final nine months of the 2020/21 financial year, before the tax ended.</p><p>As well as these steps, in 2019, NHS England announced that it would offer period products to every hospital patient who needs them and the Home Office changed the law to ensure that all people in custody are provided with health and hygiene products for free, to include period products.</p><p>In March 2020, in light of COVID-19, the work of the Period Poverty Taskforce was paused to free up resources to focus on the pandemic.</p> answering member constituency Saffron Walden answering member printed Kemi Badenoch grouped question UIN 14464 question first answered 13/06/2022 15:57:25 answering member 4597 label Biography information for Kemi Badenoch
tabling member	3930 label Biography information for Caroline Lucas