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<p>The vast majority of private shared ownership providers are Registered Providers,
regulated by the Regulator of Social Housing. In England, all registered providers
of social housing must comply with the regulatory standards set by the independent
Regulator of Social Housing.</p><p>Shared ownership leaseholders with private landlords
who are not Registered Providers will have the same rights as other private leaseholders.</p><p>By
law, residential managing agents are required to belong to one of the following two
redress schemes: The Property Redress Scheme and The Property Ombudsman. Further information
can be found at <a href="https://gbr01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Flettings-agents-and-property-managers-redress-schemes&data=02%7C01%7CDeji.Ishola%40communities.gov.uk%7Ca6a0cd8a244040d2ada508d6fae8501d%7Cbf3468109c7d43dea87224a2ef3995a8%7C0%7C0%7C636972273013434847&sdata=y60nhv3Af7oMbOT1vEwd%2F2l13%2BoKue4Qi2nQaCHTLBw%3D&reserved=0"
target="_blank">www.gov.uk/government/publications/lettings-agents-and-property-managers-redress-schemes</a>.</p><p>Outside
of this framework, Government is also committed to exemplary consumer protection across
all areas of the housing market. We have established the Regulation of Property Agents
Working Group – chaired by Lord Best – to advise on a new regulatory structure for
property agents (including letting, managing and sales agents) with an independent
regulator and a mandatory code of practice. We expect the group to make their recommendations
in July.</p><p>As new private sector products are developed we will keep the regulatory
framework under review to ensure that consumer protections are maintained and enhanced.</p><p>We
also know more needs to be done to strengthen consumer redress for purchasers of new
build homes, which is why we have announced our intention for there to be a New Homes
Ombudsman to protect the rights of all homebuyers and hold developers to account.</p>
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