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1713454

registered interest
date	24/04/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	NHS England: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, when the NHS England South West Complaints Team plans to provide a substantive response to the complaint made by the hon. member for Christchurch on behalf of a constituent under reference 2312-2050136; for what reason there has been no response to the complaint from the South West dental commissioning team; and what the contact details are for the person in charge of that team.
tabling member constituency	Christchurch
tabling member printed	Sir Christopher Chope
uin	23364
answer	answer is ministerial correction date of answer 14/05/2024 answer text <p>I thank the hon. Member for Christchurch for bringing this matter to my attention. NHS England has advised that the trust has received the hon. Member's correspondence, and will respond in due course. In July 2023, the responsibility for primary care complaints, including dentistry, moved to local integrated care boards.</p> answering member constituency South Northamptonshire answering member printed Andrea Leadsom question first answered 14/05/2024 17:17:38 answering member 4117 label Biography information for Andrea Leadsom previous answer version 31241 answering member constituency South Northamptonshire answering member printed Andrea Leadsom answering member 4117 label Biography information for Andrea Leadsom
tabling member	242 label Biography information for Sir Christopher Chope

1713470

registered interest
date	24/04/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	NHS England: Complaints
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, how many complaints have been received by the NHS England South West Complaints Team in each of the last six months; how many emanated from the Dorset Integrated Care Board; and how many of those have been outstanding for more than two months.
tabling member constituency	Christchurch
tabling member printed	Sir Christopher Chope
uin	23365
answer	answer is ministerial correction date of answer 13/05/2024 answer text <p>The South West Complaints Team transferred from NHS England to the NHS Somerset Integrated Care Board (ICB), who now host the NHS South West Collaborative Commissioning Hub, on 1 July 2023. This followed the delegation of pharmacy, optometry, and dentistry associated complaints on 1 April 2023. The following table shows the number of complaints the South West Complaints Team received, and the proportion that were investigated for NHS Dorset ICB, each month from October 2023 to March 2024:</p><table><tbody><tr><td><p>Month</p></td><td><p>Total received</p></td><td><p>Number from NHS Dorset ICB</p></td></tr><tr><td><p>October 2023</p></td><td><p>181</p></td><td><p>25</p></td></tr><tr><td><p>November 2023</p></td><td><p>196</p></td><td><p>31</p></td></tr><tr><td><p>December 2023</p></td><td><p>119</p></td><td><p>21</p></td></tr><tr><td><p>January 2024</p></td><td><p>208</p></td><td><p>29</p></td></tr><tr><td><p>February 2024</p></td><td><p>191</p></td><td><p>44</p></td></tr><tr><td><p>March 2024</p></td><td><p>156</p></td><td><p>32</p></td></tr><tr><td><p>Total</p></td><td><p>1,051</p></td><td><p>182</p></td></tr></tbody></table><p><br> Of the 1,051 total complaints, 86 have been outstanding for more than two months. Of the 182 complaints from NHS Dorset ICB, 14 have been outstanding for more than two months.</p> answering member constituency Lewes answering member printed Maria Caulfield question first answered 13/05/2024 09:25:36 answering member 4492 label Biography information for Maria Caulfield previous answer version 31243 answering member constituency Pendle answering member printed Andrew Stephenson answering member 4044
tabling member	242 label Biography information for Sir Christopher Chope

1713578

registered interest
date	24/04/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	Vaccine Damage Payment Scheme
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, how much the administration of the Vaccine Damage Payment Scheme cost the NHS Business Services Authority in (a) 2021, (b) 2022 and (c) 2023.
tabling member constituency	Christchurch
tabling member printed	Sir Christopher Chope
uin	23366
answer	answer is ministerial correction date of answer 01/05/2024 answer text <p>The NHS Business Services Authority (NHSBSA) administers the Vaccine Damage Payment Scheme, on behalf of the Department. Administration costs for the scheme were £600,000, £8.8 million, and £16.1 million for April 2021 to March 2022, April 2022 to March 2023, and April 2023 to March 2024, respectively. Payments made by the NHSBSA for the provision of medical records totalled £1,200, £72,000, and £73,100, for the same periods. The figures are provided to the nearest decimal place.</p> answering member constituency Lewes answering member printed Maria Caulfield question first answered 01/05/2024 11:00:43 answering member 4492 label Biography information for Maria Caulfield previous answer version 31242 answering member constituency Lewes answering member printed Maria Caulfield answering member 4492 label Biography information for Maria Caulfield
tabling member	242 label Biography information for Sir Christopher Chope

1713579

registered interest
date	24/04/2024
answering body	Department of Health and Social Care
answering dept id	17
answering dept short name	Health and Social Care
answering dept sort name	Health and Social Care
hansard heading	General Practitioners: Personal Records
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Health and Social Care, what evidence of (a) identity and (b) immigration status GPs require from patients seeking to access their services; and whether her Department provides guidance to GPs on ensuring that identification provided by those people is genuine.
tabling member constituency	Christchurch
tabling member printed	Sir Christopher Chope
uin	23367
answer	answer is ministerial correction date of answer 29/04/2024 answer text <p>Patients have the legal right to choose a general practice (GP) that best suits their needs. An individual should not be refused registration or appointments because they do not have proof of address or personal identification. Patients do not need to provide proof of address or immigration status, identification, or a National Health Service number to register with a GP. The vast majority of migrants are required to pay the Immigration Health Surcharge when applying for a visa to stay in the United Kingdom for longer than six months.</p> answering member constituency South Northamptonshire answering member printed Andrea Leadsom question first answered 29/04/2024 16:10:48 answering member 4117 label Biography information for Andrea Leadsom
tabling member	242 label Biography information for Sir Christopher Chope

1713581

registered interest
date	24/04/2024
answering body	Ministry of Defence
answering dept id	11
answering dept short name	Defence
answering dept sort name	Defence
hansard heading	Armed Forces: Mefloquine
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Defence, how many claims have been made by current or former service personnel in respect of adverse effects caused by being prescribed the drug mefloquine, larium, in each of the last three years for which information is available; and of those, how many have been resolved.
tabling member constituency	Christchurch
tabling member printed	Sir Christopher Chope
uin	23368
answer	answer is ministerial correction date of answer 29/04/2024 answer text <p>The Department has been notified of a total of 686 common law claims relating to the alleged adverse effects of Lariam. A breakdown of claims in each of the last three years is not readily available, however, most the claims were notified prior to April 2021. The Ministry of Defence continues to resolve claims wherever possible.</p> answering member constituency South West Wiltshire answering member printed Dr Andrew Murrison question first answered 29/04/2024 14:58:04 answering member 1466 label Biography information for Dr Andrew Murrison
tabling member	242 label Biography information for Sir Christopher Chope