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<p>Over the last six months, the Medicines and Healthcare products Regulatory Agency
takes (MHRA) Customer Experience Centre have handled on average 5,500 enquiries per
month. The MHRA received 56 enquiries from Honourable and Right Honourable Members
between 1 December 2022 and 31 May 2023. Of these, seven were responded to within
the 18 working day target, 17 were responded to outside of the 18 working day target,
and 32 await a response. The average response time across the 56 enquiries is 46.5
days. All 56 enquiries have been acknowledged.</p>
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