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<p>DWP holds data relating to the late and non-return of a Life Certificate for the
2019 period, which resulted in the temporary suspension of a customer’s State Pension
payments. In 2019, 26,206 claims were temporarily suspended, which is broken down
by country as shown in the following table: -</p><p> </p><p> </p><table><tbody><tr><td><p><strong>Country</strong></p></td><td><p><strong>Number
of State Pension claims temporarily suspended in 2019 due to the late or non-return
of a completed Life Certificate</strong></p></td></tr><tr><td colspan="2"><p><strong>
</strong></p></td></tr><tr><td><p>India</p></td><td><p>1,280</p></td></tr><tr><td><p>Uganda</p></td><td><p>65</p></td></tr><tr><td><p>Iceland</p></td><td><p>11</p></td></tr><tr><td><p>Costa
Rica</p></td><td><p>24</p></td></tr><tr><td><p>Ukraine</p></td><td><p>21</p></td></tr><tr><td><p>Gambia</p></td><td><p>37</p></td></tr><tr><td><p>Jamaica</p></td><td><p>2,269</p></td></tr><tr><td><p>Nigeria</p></td><td><p>1,265</p></td></tr><tr><td><p>Venezuela</p></td><td><p>39</p></td></tr><tr><td><p>Sierra
Leone</p></td><td><p>35</p></td></tr><tr><td><p>Dominican Republic</p></td><td><p>30</p></td></tr><tr><td><p>Ecuador</p></td><td><p>52</p></td></tr><tr><td><p>Greece</p></td><td><p>539</p></td></tr><tr><td><p>Bulgaria</p></td><td><p>256</p></td></tr><tr><td><p>Poland</p></td><td><p>116</p></td></tr><tr><td><p>Netherlands</p></td><td><p>624</p></td></tr><tr><td><p>Hong
Kong</p></td><td><p>124</p></td></tr><tr><td><p>Fiji</p></td><td><p>4</p></td></tr><tr><td><p>Anguilla</p></td><td><p>9</p></td></tr><tr><td><p>Jordan</p></td><td><p>13</p></td></tr><tr><td><p>Montserrat</p></td><td><p>14</p></td></tr><tr><td><p>Malawi</p></td><td><p>4</p></td></tr><tr><td><p>Canada</p></td><td><p>15,798</p></td></tr><tr><td><p>Cook
Islands</p></td><td><p>0</p></td></tr><tr><td><p>Norfolk Islands</p></td><td><p>3</p></td></tr><tr><td><p>Papua
New Guinea</p></td><td><p>11</p></td></tr><tr><td><p>Western Samoa</p></td><td><p>2</p></td></tr><tr><td><p>Ascension
Island</p></td><td><p>1</p></td></tr><tr><td><p>Lesotho</p></td><td><p>8</p></td></tr><tr><td><p>Dominica</p></td><td><p>277</p></td></tr><tr><td><p>South
Korea</p></td><td><p>52</p></td></tr><tr><td><p>Oman</p></td><td><p>55</p></td></tr><tr><td><p>Lebanon</p></td><td><p>35</p></td></tr><tr><td><p>Romania</p></td><td><p>69</p></td></tr><tr><td><p>Peru</p></td><td><p>33</p></td></tr><tr><td><p>Serbia</p></td><td><p>63</p></td></tr><tr><td><p>Namibia</p></td><td><p>26</p></td></tr><tr><td><p>Libya</p></td><td><p>3</p></td></tr><tr><td><p>Tonga</p></td><td><p>4</p></td></tr><tr><td><p>Cape
Verde Islands</p></td><td><p>5</p></td></tr><tr><td><p>Belarus</p></td><td><p>2</p></td></tr><tr><td><p>Bangladesh</p></td><td><p>473</p></td></tr><tr><td><p>Mauritius</p></td><td><p>125</p></td></tr><tr><td><p>Azerbaijan</p></td><td><p>4</p></td></tr><tr><td><p>Kazakhstan</p></td><td><p>2</p></td></tr><tr><td><p>Vietnam</p></td><td><p>74</p></td></tr><tr><td><p>Virgin
Islands (British)</p></td><td><p>25</p></td></tr><tr><td><p>Estonia</p></td><td><p>10</p></td></tr><tr><td><p>Taiwan</p></td><td><p>19</p></td></tr><tr><td><p>Panama</p></td><td><p>36</p></td></tr><tr><td><p>Uruguay</p></td><td><p>19</p></td></tr><tr><td><p>Kuwait</p></td><td><p>28</p></td></tr><tr><td><p>Liechtenstein</p></td><td><p>6</p></td></tr><tr><td><p>Antilles
(Netherlands)</p></td><td><p>11</p></td></tr><tr><td><p>St Kitts & Nevis</p></td><td><p>76</p></td></tr><tr><td><p>Switzerland</p></td><td><p>1,529</p></td></tr><tr><td><p>Brazil</p></td><td><p>164</p></td></tr><tr><td><p>Vanuatu</p></td><td><p>11</p></td></tr><tr><td><p>Bolivia</p></td><td><p>30</p></td></tr><tr><td><p>Cambodia</p></td><td><p>37</p></td></tr><tr><td><p>Nepal</p></td><td><p>26</p></td></tr><tr><td><p>Brunei</p></td><td><p>9</p></td></tr><tr><td><p>Bosnia
Herzegovina</p></td><td><p>7</p></td></tr><tr><td><p>Ethiopia</p></td><td><p>14</p></td></tr><tr><td><p>Iran</p></td><td><p>14</p></td></tr><tr><td><p>Hungary</p></td><td><p>127</p></td></tr><tr><td><p>Swaziland</p></td><td><p>29</p></td></tr><tr><td><p>Russia</p></td><td><p>23</p></td></tr></tbody></table><p>
</p><p> </p><p>As a result of the outbreak of COVID in 2020, DWP suspended the Life
Certificate exercise in March 2020, to ensure that our customers were not negatively
impacted by any postal service issues which could have resulted in their State Pension
payments being temporarily suspended. Therefore, DWP does not hold any data for this
period.</p><p> </p><p>DWP reintroduced the Life Certificate exercise in November 2021.
Therefore, DWP does not hold any data for 2021, as any potential suspensions would
be applied after 16 weeks of issue of the Life Certificate, which would mean that
the suspension occurred in 2022.</p><p> </p><p>The Management Information used has
been taken from the same operational source data systems as our published administrative
data. However, as this Management Information is not a recognised National or Official
Statistic, it has not been subjected to the same level of Quality Assurance. As a
result, these figures should be treated with caution.</p>
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