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1540027

registered interest
date	07/11/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to his Answer of 1 November to Question 72384, if she will publish her Department's audit procedures for assessment providers.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	80817
answer	answer is ministerial correction date of answer 14/11/2022 answer text <p>Personal Independence Payment (PIP) assessment provider audit procedures can be found in sections 3.4 and 3.5 of the <a href="https://www.gov.uk/government/publications/personal-independence-payment-assessment-guide-for-assessment-providers" target="_blank">PIP assessment guide.</a></p><p> </p><p>Details relating to the audit procedures for Centre for Health and Disability Assessments can be found in schedule 2.1 section 40 of the <a href="https://www.contractsfinder.service.gov.uk/Notice/9bdd9fa5-0a4c-4484-a853-702b9683db80" target="_blank">Health and Disability Assessment Services contract.</a></p><p> </p><p /> answering member constituency Corby answering member printed Tom Pursglove question first answered 14/11/2022 14:49:06 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1540028

registered interest
date	07/11/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, pursuant to his Answer of 1 November to Question 72384, if he will publish the training material which is shared between assessment providers.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	80818
answer	answer is ministerial correction date of answer 14/11/2022 answer text <p>Although assessment providers share training material between themselves to encourage best practice, we have no plans to publish the training material.</p><p> </p><p>The department introduced a Clinical Governance Quality Standards (CGQS) Framework to ensure that consistent quality standards are applied by all assessment providers. The CGQS Forum has the remit to facilitate embedding of the CGQS Framework across the department and its assessment providers. They share best practice including training and learning from leading national and international organisations, to continuously improve quality.</p> answering member constituency Corby answering member printed Tom Pursglove question first answered 14/11/2022 14:53:13 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1540031

registered interest
date	07/11/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how often her Department visits health assessment centres in person to audit the performance of assessment providers.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	80819
answer	answer is ministerial correction date of answer 14/11/2022 answer text <p>The Department for Work and Pensions (DWP) does not have a contractual obligation to perform regular visits to assessment centres, but does retain the right to visit any assessment centre, at any time, subject to reasonable notice. The department exercises this right, with Personal Independence Payment (PIP) and Work Capability Assessment (WCA) performance managers visiting assessment centres on an informal basis.</p><p> </p><p>The department has set standards for the quality of assessments for all its assessment providers and independent auditors. The department ensures a high standard is maintained by having an independent audit function that continually monitors performance and provides feedback to its providers. Audit refers to a comprehensive check of the elements of the assessment, including the evidence collection, further evidence provided, and the assessment report completed by the health professional.</p><p> </p> answering member constituency Corby answering member printed Tom Pursglove question first answered 14/11/2022 14:55:24 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor

1540032

registered interest
date	07/11/2022
answering body	Department for Work and Pensions
answering dept id	29
answering dept short name	Work and Pensions
answering dept sort name	Work and Pensions
hansard heading	Social Security Benefits: Medical Examinations
house id	1
legislature	25259 pref label House of Commons
question text	To ask the Secretary of State for Work and Pensions, how many health professionals employed by assessment providers have been dismissed as a result of poor performance in the last three years.
tabling member constituency	Edmonton
tabling member printed	Kate Osamor
uin	80820
answer	answer is ministerial correction date of answer 14/11/2022 answer text <p>Health Professionals (HPs) are subject to a rigorous recruitment process, followed by a comprehensive training programme. Given the high standards expected of HPs, it is anticipated that a number may not meet the required standard during the training and probation period.</p><p> </p><p>All HPs are subject to on-going monitoring of the standard of their assessments. If any issues are identified there is a process in place to support the HPs to improve the quality of their assessments. Where they fall below the required standards and do not improve, processes are in place to revoke their approval to undertake assessments.</p><p> </p><p>The number of HPs employed by assessment providers who have been dismissed as a result of poor performance in the last three years is shown in the table below:</p><p> </p><table><tbody><tr><td><p><strong>Provider</strong></p></td><td><p><strong>2020</strong></p></td><td><p><strong>2021</strong></p></td><td><p><strong>2022</strong></p></td></tr><tr><td><p><strong>Capita (Personal Independence Payment - PIP)</strong></p></td><td><p>17</p></td><td><p>30</p></td><td><p>39</p></td></tr><tr><td><p><strong>Independent Assessment Services (IAS) (PIP)</strong></p></td><td><p>76</p></td><td><p>61</p></td><td><p>69</p></td></tr><tr><td><p><strong>Centre for Health and Disability Assessments (CHDA)</strong></p></td><td><p>1</p></td><td><p>9</p></td><td><p>9</p></td></tr></tbody></table><p> </p><p><strong>Please note</strong></p><p> </p><ul><li>Capita 2022 figures are for the period between 1 January 2022 and 4 November 2022;</li><li>IAS 2022 figures are for the period between 1 January 2022 and 4 November 2022;</li><li>CHDA 2022 figures are for the period between 1 January 2022 and 1 November 2022;</li><li>PIP figures include HPs that were dismissed during their training and probation period;</li><li>PIP figures do not include employees who resigned during the training process;</li><li>CHDA figures include HPs that were dismissed during their probation period;</li><li>CHDA figures do not include HPs that failed to successfully complete their training period, nor those who resigned during the training process.</li></ul><p> </p> answering member constituency Corby answering member printed Tom Pursglove question first answered 14/11/2022 14:43:39 answering member 4369 label Biography information for Tom Pursglove
tabling member	4515 label Biography information for Kate Osamor