| answer text |
<p>Support is available for tax credits claimants who are experiencing difficulty
with their repayments. HMRC can reduce the rate of repayment on a case-by-case basis
where claimants are in financial hardship. HMRC also work to identify vulnerable customers
and refer them to the Extra Support Team for assistance, with more information available
<a href="https://www.gov.uk/government/organisations/hm-revenue-customs/contact/get-help-from-hmrc-s-extra-support-team"
target="_blank">here</a>.</p><p> </p><p>Where claimants with overpayments have migrated
to Universal Credit, they can similarly contact DWP to discuss a reduction in their
rate of repayment and may benefit from the cap on debt deductions which the government
reduced to 25 per cent of the standard allowance in April 2021. Work coaches can also
signpost other financial support.</p><p> </p><p>Furthermore, the Government is providing
significant financial support – up to £350 – to the majority of households which will
cover more than half of the forecast £700 rise in energy bills for the average household.
This support – worth £9.1bn in 2022-23 – is on top of the existing £12 billion support
the government is providing for the cost of living this financial year and next. This
includes reducing the Universal Credit taper rate, raising the National Living Wage,
freezing alcohol and fuel duties and providing targeted help with energy bills.</p>
|
|
