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<p>HMCTS was created on the 1 April 2011. We are unable to provide information for
financial years prior to that date. This question has been interpreted to mean costs
for all language services, both translators, and interpreters provided in a court
setting, and for printed materials available in HMCTS buildings.</p><p> </p><p>The
contract with Capita commenced on 30th January 2012, and ended on 30th October 2016.
The new Language Services Contracts commenced on the 31st October 2016, with services
provided by thebigword Group Limited, Clarion Interpreting and The Language Shop.</p><p>
</p><p>The spend by Her Majesty’s Courts and Tribunals Service on courts translations
services was as follows, by financial year:</p><table><tbody><tr><td><p>Year</p></td><td><p>Total
Cost (£)</p></td><td><p>Capita Charges (£)</p></td></tr><tr><td><p>2011-12 (Commenced
from 30th January 2012)</p></td><td><p>7,080,332</p></td><td><p>1,440</p></td></tr><tr><td><p>2012-13</p></td><td><p>4,955,510</p></td><td><p>1,083,181</p></td></tr><tr><td><p>2013-14</p></td><td><p>7,305,324</p></td><td><p>6,501,870</p></td></tr><tr><td><p>2014-15</p></td><td><p>7,431,045</p></td><td><p>7,182,866</p></td></tr><tr><td><p>2015-16</p></td><td><p>7,111,949</p></td><td><p>6,548,023</p></td></tr><tr><td><p>2016-17</p></td><td><p>9,683,794</p></td><td><p>4,264,196</p></td></tr></tbody></table><p>
</p><p>Our most recent statistics show language service requests are at their highest
since the new contract was introduced in 2016 the clear majority – 97% - were fulfilled.
It is vital that victims, witnesses and defendants understand what is happening in
court to ensure justice is done, and we will always take steps to ensure a qualified
interpreter is provided when needed.</p>
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